• Generating demand for company products and achieving the sales budgets assigned by company • Drive sales performance and ensure sales forecasts and assigned budgets meet or exceed therapeutic and territory expectations • Develop and maintain in-depth knowledge of market, demographic, and managed markets information relative to assigned sales territory • Ensuring product enlisting in the accounts from the territory • Ensuring customer coverage and execution of marketing activities as per strategy • Facilitating on-time availability of medicines • Comply with all regulations regarding interactions with healthcare professionals, distribution of samples, etc

• Plan, initiate, and prioritize development requirements to manage projects related to the Net-Rx suite of solutions • Serve as liaison between business and technical aspects of projects • Understand the user workflow and train staff to support and sell the product • Own and maintain the product vision and roadmap for the Net-Rx suite of solutions, balancing short- and long-term priorities in alignment with company strategy and business goals • Conduct market analysis to validate product-market fit and differentiation, identifying competitive gaps and white-space opportunities that inform product positioning and design • Evaluate and prioritize product initiatives and development requirements using established scoring methodologies (e.g., RICE, MoSCoW), making clear trade-off decisions and managing stakeholder expectations • Manage the full product lifecycle from intake through sun-setting, including design, testing, execution, messaging, pricing, profitability management, and post-launch performance reviews • Develop and maintain product documentation, including user guides, sprint release notes, and knowledge base materials, ensuring accuracy and timely delivery aligned with each development cycle • Actively participate in Agile sprint ceremonies, including sprint planning and backlog grooming, collaborating with development teams to refine requirements and manage delivery priorities • Manage day-to-day product development workflow, including Jira ticket review, requirements clarification, stakeholder follow-up, and hands-on user acceptance testing (UAT) to validate functionality prior to release • Maintain and apply deep knowledge of the LTC market landscape, including SNF, ALF, IL, and memory care segments, key industry players, and growth drivers to inform product strategy • Ensure product design and specifications proactively embed healthcare regulations and compliance requirements, including CMS Conditions of Participation, HIPAA, and applicable state regulations, partnering with legal and compliance teams as needed • Design and execute Voice of Customer (VoC) research through user groups, one-on-one customer meetings, interviews, and surveys to understand needs, pain points, and desired solutions

• Executes procurement processes and standards, including RFP management, negotiations, cost accountability, and program implementation • Serves as the primary point of contact for client inquiries regarding order status, changes, and cancellations • Collaborates with buyers on purchasing activities for goods, materials, supplies, and services • Prepares and processes purchase orders and payment approvals • Compiles and analyzes price proposals and financial reports • Assists in the development of request for proposals (RFPs) and bid packages • Maintains comprehensive records of purchases, costs, deliveries, product performance, and inventories • Manages relationships with designated suppliers within a specific commodity • Oversees schedules and purchase orders for Commodity • May be responsible for delivery assurance activities

Role Description We are looking for a Product Specialist, LC/MS to join our UK+Ireland Technical Coverage and Solutions Team. In this Product Specialist role, you will be responsible for the liquid phase division products with liquid chromatography mass spectrometry (LC/MS) focus. You are expected to work collaboratively and align with respective country commercial organization, customer service organization, and marketing team to drive project implementation and execution. The goal is to increase Agilent LC/MS position and market share in the respective country. You will be leveraging your technical knowledge to serve as the LC/MS expert for your customers and internal collaborators. We encourage independent thinking and creativity as you drive your business. You will create and develop business opportunities, as well as successful strategies and tactics to increase our presence in our customers’ labs. We are a cohesive team of technical specialists driving Agilent’s success in this dynamic marketplace! What will you do? - Technical Sales Leadership - Act as the LC/MS technical and product liaison for customers and internal teams, ensuring the right solution is proposed and differentiated against competitors. - Support opportunities primarily in stages where Product Specialist add the most value - customer needs discovery, demonstrations, and quote/configuration support. - Drive technical close by shaping solution fit, workflow value, and product configuration in collaboration with Account Managers. - Customer Engagement, Demonstrations & Seminars - Plan and deliver customer presentations, technical visits, workshops, and on-site demonstrations, aligned to customer needs and active opportunities. - Create and deliver technical seminars / marketing-event presentations to increase awareness and generate new opportunities. - Product Positioning, Competitive Strategy & Market Growth - Lead product-line strategy execution in-country, including competitive positioning, deal strategies, and supporting strategic growth initiatives. - Maintain strong knowledge of LC/MS competitive landscape and differentiators, translating them into clear customer value messaging. - Gather Voice of Customer (VOC) and market insights; provide feedback to global/regional stakeholders to strengthen value propositions and future roadmap alignment. - Sales Enablement & Capability Building - Lead technical competency development for the sales team and partners (product training, positioning, and solution selling). - Serve as a key resource for product-related enquiries from internal sales teams and relevant partners. - Operational Discipline & Reporting - Provide deal forecast and monthly narratives with key insights on market dynamics, customer trends, and competition movement. - Maintain disciplined opportunity and activity tracking using Salesforce CRM and required commercial tools, providing visibility on progress and priorities. - Follow applicable sales/application processes and provide reports/deliverables in a timely manner. Expectations (What Success Looks Like) - Increase win rate by strengthening technical close, competitive differentiation, and configuration accuracy for LC/MS opportunities. - Demonstrate strong field engagement: frequent customer interactions, demos, seminars, and strategic account support. - Operate effectively in a matrix, collaborating across sales, application/workflow resources, and marketing to execute initiatives and launches. - Travel: typically up to ~50% (customer-facing role). Qualifications - Education: Bachelor’s, Master’s, or PhD in Chemistry / Biochemistry / Life Science (or related discipline). - Experience: 5+ years in relevant analytical/scientific/instrument industry experience with strong exposure to LC/LCMS applications and customer environments. - Demonstrated ability to work independently and troubleshoot/solve complex, high-impact customer problems. - Technical: Strong understanding of LC/MS workflows and ability to translate workflow needs into solution configurations and differentiated value. - Hands-on experience with LC/MS systems, such as Triple Quad LC/MS, High Resolution Mass Spectrometry (QTOF), Single Quadrupole, is added advantage. - Communication: Excellent verbal, written, and presentation skills; confident engaging customers and internal stakeholders. - Collaboration: Strong cross-functional teamwork with sales and supporting functions; willing to embrace new ways of engaging customers. - Experience contributing to product launch activities, customer events, conferences, and workshops. Additional Details - This job has a full time weekly schedule. It includes the option to work remotely. - Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. - During the hiring process, a recruiter can share more about the specific pay range for a preferred location. - Pay and benefit information by country are available at: Agilent Careers . - Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. - Travel Required: 50% of the Time - Shift: Day - Duration: No End Date - Job Function: Sales