• Own the Core Value Narrative (ROI & Clinical Impact) • Build our Enterprise-Grade Operational Backbone • Execute Cross-Functional "Special Projects" • Inject Structure into High-Growth Ambiguity

• Das CEO Office führen (der Kern der Rolle). • Du bist der Partner-in-Execution des CEO. • Du hältst ihm den Rücken frei, verlängerst seine Reichweite und machst ihn für die Organisation verfügbar. • Du arbeitest an den Dingen mit, die am meisten zählen, hältst die Fäden, die er nicht selbst tragen kann. • Du bist Partner-in-Execution beim Aufbau des KI-Betriebssystems der Organisation. • Du zerlegst Arbeit in Workflows, nicht in Rollen — und setzt sie neu zusammen. • Du ownst den Intelligence-Layer. • Du bist verantwortlich für das Goals- & KPI-Betriebssystem.

Role Description We are seeking a high-agency Chief of Staff to serve as a strategic operator and force multiplier for the CEO and leadership team. This role sits at the intersection of company strategy, executive communication, AI-enabled operations, business analytics, investor relations, and high-priority cross-functional initiatives. You'll be responsible for connecting the dots across the organization: - Driving execution on critical cross-functional initiatives. - Creating the analysis and materials that keep the company moving forward. - Ensuring leadership priorities translate into action. The scope of this role is deliberately broad: - Deep in fundraising prep one month and building sales analytics the next. The common thread is leverage: you will help Helm move faster, communicate more clearly, and execute with greater discipline. This role reports directly to the CEO and will work closely with the executive team, Board, investors, advisors, and external partners. It is a high-growth seat with a clear path into a meaningful leadership role as the company scales. Qualifications - 4–7+ years of high-performance operating experience, ideally in a high-growth start-up, strategy, business operations, consulting, investment banking, venture capital, private equity, corporate development, strategic finance, or a similarly demanding environment. - Strong analytical skills, including comfort with financial models, operating metrics, KPI dashboards, pipeline analysis, and decision-support analyses. - Exceptional written and visual communication skills, especially for Board decks, investor materials, executive updates, sales narratives, and strategic memos. - Deep hands-on AI fluency, using AI daily for structured workflows, automation, data analysis, and document generation. - Healthcare experience is strongly preferred, especially in health insurance, benefits, payer/provider technology, digital health, or healthcare services. Requirements - High Agency: Self-directed and comfortable recommending next steps based on limited information. - Low Ego: No work is below you; equally willing to shape company strategy, build a Board slide, clean up a messy tracker, or book offsite lodging. - Discretion: Ability to handle sensitive financial and personnel information with the utmost confidentiality. - Structured Thinker: Love turning chaos into clear processes. - Executive Judgment: Understand the CEO's and leadership team's context, represent decisions accurately, and know when to escalate versus act independently. - AI-Native Operator: Constantly experimenting with new tools and workflows, looking for ways to make yourself and others more leveraged. - Mission-Oriented: Excited about Helm's product and believe in what we are building. Benefits - Equity - Unlimited PTO (mandatory 12 days) - Computer + home office stipend - 401(k) + matching - Medical, dental, and vision insurance - Autonomy and tons of room for career growth - Occasional Travel - Quarterly company meetings Please note that this is a fully remote opportunity.

• Own zero-to-one and jump ball work — high-priority initiatives that don't yet have a logical internal owner. • Drive them from framing through final recommendation or clean handoff. This means doing the IC work yourself: writing the memo, building the model, running the analysis. • Run the FinOps operating cadence — own the Finance Leadership Team meeting end-to-end (agenda, prep, accountability), design and run leadership onsites and All Hands, and manage goal tracking across the org, surfacing risks before they become problems. • Support the CFO's external customer relationships — both curated CFO community events and the one-on-one engagements that matter most to ServiceTitan's most strategic customers. • Own the logistics, prep, and follow-up that makes those touchpoints consistently high-quality. Over time, develop your own relationships in that network. • Be the person the CFO defaults to when something important needs to move fast and has no obvious owner.