• To handle a portfolio of claimant serious injury claims for Minster Law clients and contribute to the general success of the department. • The caseload is predominantly RTA based and involves cases with complex technical issues and quantum. • The value of cases will range from £125k to multi-million £ plus and is allocated dependent on skills and experience. • To provide mentoring support to Serious Injury team colleagues within the Department handling a portfolio of compensation claims. • You will be an ambassador of the business, contributing to the department strategy and growth. • Delivering the following for your individual caseload and that of your client case team: Being a technical expert in a chosen specialism • Delivering excellent client care to our clients who have suffered from a traumatic and life changing event, on your individual cases and overseeing the team • Ensuring all cases are effectively progressed and assist the Team Manager with embedding new working practices and procedures • Regular communication and face to face meetings with your clients • Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel • Analysis of evidence and research of legal issues on liability, causation and quantum • Drafting documents including statements, pleadings, schedules of loss • Securing early interim payments and appropriate rehabilitation • Optimising your client’s settlement • The role includes raising awareness of the department and developing your profile (We have close links with APIL, Headway, SIA and you will be involved in our work in supporting these organisations) • Reporting cases, preparing articles, testimonials • Motivating your client case team ensuring clear objectives and KPIs are followed, and any performance issues are highlighted to the Team Manager and supporting with any actions and development of colleagues as required in line with company policy • Conducting monthly 121’s, regular technical and case reviews, providing feedback and mentoring as required • Performing to a high level in a target orientated, high quality environment • Undertaking any other tasks as deemed relevant and reasonable by the business.

Role Description Looking for Philippines-based candidates. Job Role: Senior Lending Associate Compensation range: $1,500 AUD - $2,200 AUD / Monthly Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time. In this role, you will play a pivotal role in supporting two brokers, including the Head Broker, by managing residential and commercial lending applications from submission through to settlement. You will take ownership of the end-to-end loan process, ensuring every file is prepared with precision, managed proactively, and delivered to the highest professional standards. This role is ideal for an experienced lending professional who thrives in a structured, quality-focused environment and enjoys building strong relationships with clients, lenders, and industry partners. Beyond day-to-day loan processing, you will contribute to workflow efficiency, identify opportunities within the existing client portfolio, and play a key role in delivering an exceptional customer experience while positioning yourself for long-term career growth within the business. Key Responsibilities - Loan Processing & File Management - Manage residential loan applications from post-discovery through to settlement. - Support commercial lending transactions as required. - Collect, review, and verify supporting documentation. - Structure loan applications to maximise approval outcomes. - Prepare and lodge applications in accordance with lender and compliance requirements. - Monitor application progress and proactively resolve issues or delays. - Ensure all files are maintained accurately within internal systems. - Client Relationship Management - Act as the primary point of contact throughout the loan process. - Provide regular updates to clients, ensuring they remain informed at every stage. - Deliver a professional, responsive, and seamless customer experience. - Build strong long-term relationships through proactive communication and service excellence. - Lender & Stakeholder Management - Liaise with lenders, Business Development Managers (BDMs), aggregators, solicitors, valuers, and referral partners. - Follow up outstanding requirements and negotiate efficient outcomes. - Maintain strong relationships with lending partners to facilitate smooth settlements. - Workflow & Operations - Support brokers by managing workflow priorities and ensuring files progress efficiently. - Maintain high levels of accuracy, organisation, and attention to detail. - Contribute to continuous improvement of internal processes and systems. - Assist in maintaining service standards and operational efficiency across the business. - Back-Book Management - Review existing client loan portfolios. - Identify opportunities for refinancing, restructuring, fixed-rate expiries, and additional lending. - Assist brokers in generating ongoing client engagement and business growth opportunities. - Compliance & Quality Assurance - Ensure all applications meet regulatory, aggregator, and lender compliance requirements. - Maintain complete and accurate file documentation. - Uphold internal quality standards and best practices throughout the lending process. Qualifications - Minimum 3 years' experience as a Client Service Manager, Loan Processor, Lending Associate, or similar role within a mortgage brokerage. - Demonstrated experience managing residential lending applications end-to-end. - Strong understanding of lender policies, credit requirements, and mortgage processing. - Experience coordinating multiple loan applications simultaneously. - Excellent organisational and time management skills. - Exceptional attention to detail and accuracy. - Strong written and verbal communication skills. - Ability to build trusted relationships with clients, lenders, and internal stakeholders. Desirable Experience - Exposure to commercial lending transactions. - Experience using MyCRM. - Knowledge of aggregator systems and compliance requirements. - Experience reviewing and managing client loan portfolios. Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work. - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).

• Own outbound prospecting, targeted outreach, and pipeline generation • Qualify opportunities and create momentum for SAM sales cycles • Deliver compelling messaging to SMB and mid-market prospects • Execute structured call, email, and LinkedIn cadences • Collaborate with SAM leaders and sales partners to refine conversion strategies • Strengthen your SaaS sales acumen through ongoing coaching, training, and immersion in our platform • Demonstrate performance and consistency across a structured evaluation framework • Exposure to real selling, not just booking meetings—setting you up for success as you transition into the SAM family.

• Processing of Individual Case Safety Reports from all sources (post-marketing and clinical trials, including device and combination products) in compliance with applicable regulations, PrimeVigilance procedures and in accordance with client specific requirements and timelines. • Independent SAE/SUSAR Management (submissions, unblinding, clinical trial reconciliations) • Preparation of database outputs for periodic reporting (PBRER, DSUR, PADER, etc.) • Mentoring and training of new and more junior employees within the department, including procedure optimization and development