Role Description We are seeking a reliable and detail-oriented Virtual Medical Receptionist / Medical Administrative Assistant to join a busy U.S.-based medical practice. This role is ideal for a bilingual healthcare professional who enjoys providing excellent patient service while supporting the day-to-day operations of a medical office. The successful candidate will be responsible for: - Managing patient communications - Scheduling appointments - Verifying insurance - Maintaining accurate patient records - Providing general administrative support Experience with Prompt EMR is highly preferred, although candidates with experience using other electronic medical record systems are encouraged to apply. Qualifications - Bilingual in English and Spanish - Professional, friendly, and patient-focused - Organized and able to multitask in a fast-paced environment - Comfortable handling a high volume of patient interactions - Detail-oriented with strong administrative skills - A proactive team player who can work independently while supporting a remote healthcare team Requirements - Minimum 2 years of experience as a Medical Receptionist, Medical Administrative Assistant, Patient Care Coordinator, or similar healthcare support role - Experience supporting a U.S.-based medical practice - Fluent in both English and Spanish (spoken and written) - Strong verbal and written communication skills - Experience handling inbound and outbound patient calls - Experience with appointment scheduling and calendar management - Insurance verification experience - Basic knowledge of prior authorization processes - Strong organizational skills and attention to detail - Ability to work independently in a remote environment Key Responsibilities - Patient Communication - Answer high-volume inbound and outbound patient calls professionally and courteously - Respond to patient inquiries and provide outstanding customer service - Relay messages accurately to providers and office staff - Maintain professional and compassionate communication with patients at all times - Appointment Scheduling & Calendar Management - Schedule new and follow-up patient appointments - Confirm, reschedule, and cancel appointments as needed - Manage provider calendars efficiently to optimize scheduling - Send appointment reminders and communicate scheduling updates - Insurance Verification - Verify patient insurance eligibility and benefits prior to appointments - Confirm coverage information and document findings accurately - Communicate insurance-related information to patients when appropriate - Prior Authorizations - Assist with prior authorization requests as needed - Follow up with insurance companies regarding authorization status - Maintain accurate documentation of authorization activities - EMR & Administrative Support - Enter and update patient information within the electronic medical record system - Maintain accurate patient documentation and communication notes - Assist with general front office administrative duties - Support providers and the administrative team to ensure efficient daily operations Benefits - This is a full-time contractor position (40 hours per week) - Negotiable pay rate depending on skillset and experience - Schedule: Monday through Friday, from 8 AM to 5 PM EST

Role Description We are seeking an experienced and highly professional Virtual Medical Receptionist / Medical Administrative Assistant to serve as the first point of contact for a busy U.S.-based Pain Management and Musculoskeletal Medicine practice. This position is ideal for someone who thrives in a fast-paced medical environment, enjoys helping patients, and excels at providing exceptional customer service. Since the majority of our patients are older adults, we place a strong emphasis on: - Outstanding English communication skills - Clear pronunciation - Polished, professional phone presence The ideal candidate has previous experience supporting a U.S. medical practice, preferably within: - Pain Management - Orthopedics - Spine - Chiropractic - Physical Medicine - Other musculoskeletal specialties Experience with eClinicalWorks (eCW) is strongly preferred, along with familiarity with: - Workers' Compensation (Work Comp) - Personal Injury Protection (PIP) cases Qualifications - Minimum 2 years of experience as a Medical Receptionist, Medical Administrative Assistant, Patient Care Coordinator, or similar healthcare support role - Experience supporting a U.S.-based medical practice - Excellent spoken English with clear pronunciation and a professional phone presence - Strong customer service and interpersonal communication skills - Experience managing high-volume inbound and outbound patient calls - Excellent organizational, multitasking, and time management abilities - Ability to work independently in a remote environment - Strong attention to detail and commitment to providing an outstanding patient experience Requirements - Speaks English fluently with excellent pronunciation and minimal to no noticeable accent - Confident, personable, and professional on the phone - Builds trust quickly with patients and provides exceptional customer service - Understands the workflow of specialty medical practices - Organized, proactive, and detail-oriented - Works well independently while collaborating effectively with a remote team - Maintains a positive, solution-focused attitude in a fast-paced environment Key Responsibilities - Schedule new patient consultations and follow-up appointments - Confirm, reschedule, and cancel appointments as needed - Serve as the primary point of contact for patients via inbound and outbound phone calls - Deliver exceptional customer service with professionalism, empathy, and confidence - Assist patients with registration and appointment preparation - Update patient demographics and documentation within eClinicalWorks (eCW) - Coordinate scheduling for Workers' Compensation and Personal Injury Protection patients - Communicate professionally with patients, attorneys, nurse case managers, employers, and referral sources when appropriate Benefits - This is a full-time contractor position (40 hours per week) - Negotiable pay rate depending on skillset and experience - Schedule: Monday through Friday, from 8 AM to 5 PM EST

• Uploading instructions from lenders onto the internal system. • Contacting customers to schedule property survey appointments. • Managing the surveyor's diary and coordinating appointments efficiently within their area to minimize travel. • Handling inbound calls from customers requesting valuations. • Converting leads into sales for valuations (as B2C business increases). • General administrative tasks and email management (Microsoft Outlook). • Accessing lender portals and using Microsoft Excel for case management.

Role Description Bist du bereit, deine Karriere in einem dynamischen und zukunftsorientierten Unternehmen zu starten? Bei Rounds Energie, einem innovativen Player im Energiesektor, suchen wir eine motivierte Projektassistenz, die unser Team tatkräftig unterstützt. In dieser Rolle wirst du die Möglichkeit haben, spannende Projekte zu begleiten und dabei wertvolle Einblicke in die Energiewirtschaft zu gewinnen. - Unterstützung bei der Planung und Durchführung von Projekten - Administration der Projektgesellschaften - Koordination von Terminen und Besprechungen - Vorbereitung und Nachbereitung von Meetings - Pflege und Aktualisierung von Projektunterlagen - Kommunikation mit internen und externen Projektbeteiligten Qualifications - Erfahrung im Projektmanagement oder in einer ähnlichen Rolle - Hervorragende Kommunikations- und Organisationsfähigkeiten - Kenntnisse in MS Office, insbesondere Excel und PowerPoint - Fähigkeit, in einem dynamischen Teamumfeld zu arbeiten - Fließende Deutschkenntnisse in Wort und Schrift Benefits - Angenehme Arbeitsatmosphäre - Teil eines engagierten Teams werden - Gestaltung der Zukunft der Energieversorgung