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Virtual Coworker

Schedule deliveries, installations, and service appointments. Coordinate schedules with internal operations teams. Confirm appointments and bookings with customers. Work closely with production and installation teams to ensure deadlines are met. Assist in coordinating production runs and workflow planning. Sales Support Answer customer sales enquiries. Assist customers with product information and technical questions. Manage website enquiry and quote request submissions. Prepare and process quotations. Follow up customer leads. Forward specialised enquiries to the relevant sales team member. Purchasing & Supplier Management Order materials and supplies including: Sand and cement products Mapei products Cement Australia products Packaging materials Office supplies Production consumables Coordinate supplier deliveries. Monitor stock levels and reorder supplies when required. Data Management Maintain accurate records and databases. Organise company documents using cloud-based systems. Update product codes, pricing, and system information. Maintain CRM and customer databases. Ensure data accuracy across all business systems. Customer Relationship Management (CRM) Update and maintain CRM systems. Record customer interactions and notes. Assist in managing ongoing customer relationships and communications. Research & Reporting Conduct online research as required. Gather and summarise information for reports. Generate operational, sales, and production reports. Provide administrative support for business improvement initiatives.

Bookkeeper for an Accounting Consultancy

Location

United States

Posted

14 hours ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Bookkeeper for an Accounting Consultancy

Virtual Coworker

Role Description - Own end-to-end bookkeeping and monthly reconciliation for a portfolio of client accounts in Digits (primary), QuickBooks Online, and Xero, including work in transitional systems during migrations. - Categorize transactions accurately, including agency-specific items (pass-through ad spend/media buys, client retainers, deferred revenue). - Maintain clean, close-ready books month over month; flag discrepancies and unusual items for review. - Request and follow up on client documentation via email (statements, receipts, platform access). - Prepare standing client reports for ThinkProfit review prior to delivery; route any substantive or advisory client questions to ThinkProfit. - Help build and document SOPs for the bookkeeping and reconciliation workflow. - Help set up and maintain the Financial Cents practice-management system (workflows, task templates, client records). Company Description

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