• Partner with the COO in our Rx Operations divisions to design and execute people strategies that align with long-term business objectives • Consult on team structures, succession planning, and workforce scaling to ensure we have the right talent in the right seats as we grow • Drive the annual performance cycle, compensation reviews, talent development and other people core process initiatives to identify and nurture our future leaders • Partner and coach people managers in retail pharmacy and fulfillment for people leadership excellence • Lead and resolve high-level employee relations matters, conducting thorough investigations and providing coaching to managers to foster a healthy, compliant work environment • Analyze people metrics (turnover, engagement, headcount) to identify trends and provide proactive solutions to the executive team • Act as a champion for Fuze Health’s culture, ensuring our values are integrated into the employee lifecycle and driving initiatives that improve employee experience

• Partner with the COO in our Rx Operations divisions to design and execute people strategies that align with long-term business objectives • Consult on team structures, succession planning, and workforce scaling to ensure we have the right talent in the right seats as we grow • Drive the annual performance cycle, compensation reviews, talent development and other people core process initiatives to identify and nurture our future leaders • Partner and coach people managers in retail pharmacy and fulfillment for people leadership excellence • Lead and resolve high-level employee relations matters, conducting thorough investigations and providing coaching to managers to foster a healthy, compliant work environment • Analyze people metrics (turnover, engagement, headcount) to identify trends and provide proactive solutions to the executive team • Act as a champion for Fuze Health’s culture, ensuring our values are integrated into the employee lifecycle and driving initiatives that improve employee experience

Role Description Are you someone who enjoys keeping things organized, supporting others, and making sure every detail comes together smoothly? We're expanding our remote team and seeking motivated individuals to join us as Experience Coordination Specialists. In this role, you'll assist clients throughout various stages of their experience by coordinating details, providing timely support, and helping ensure every interaction is handled with professionalism and care. If you enjoy communication, organization, and working independently, this could be an excellent opportunity to grow your skills in a flexible remote environment. What You'll Be Doing - Support clients by providing information, guidance, and assistance throughout their experience - Coordinate requests, schedules, and service-related details to help keep activities running smoothly - Communicate important updates, confirmations, and relevant information in a clear and timely manner - Assist with tracking ongoing requests and ensuring follow-up actions are completed - Help address routine questions and provide solutions using available resources and tools - Review records and documentation to verify accuracy and completeness - Maintain organized digital files and client information within company platforms - Assist with operational and administrative tasks that support daily workflow - Work collaboratively with team members to help maintain a high standard of service - Participate in ongoing training, coaching, and professional development programs Qualifications - Strong communication and interpersonal skills - Excellent organizational abilities and attention to detail - Ability to prioritize tasks and manage multiple responsibilities effectively - Comfortable using web-based applications, software, and communication platforms - Professional, service-oriented mindset - Strong problem-solving and critical-thinking abilities - Self-motivated and capable of working independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain and other approved areas Benefits - Fully remote opportunity - Flexible scheduling options - Comprehensive onboarding and training provided - Ongoing mentorship and support - Professional development opportunities - Advancement potential for motivated individuals - Performance-based recognition and incentive programs - Travel-related discounts and exclusive perks - Positive and collaborative virtual work environment - Access to continuous learning resources

Requisition Number: 2368213 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: - Applies knowledge/skills to basic, repeated activities - Demonstrates minimum depth of knowledge and skills in own function - Responds to standard requests - Requires assistance in responding to non-standard requests - Solves routine problems by following established procedures - Others prioritize and set deadlines for employee - Works with others as part of a team - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: - Completed high school and is currently enrolled in a university or college internship course - Must be in junior or senior/graduating year in university or college degree program related to Business, Human Resources and Behavioral Sciences and other related disciplines - 300+ internship hours as required by a university/ college recognized as an academe partner of Optum in the Philippines - Ability to render 100% of internship hours at any of the Optum recruitment centers in the Philippines - Above average academic standing - Not in any disciplinary proceeding or subjected to any disciplinary sanction/s by the school - Fluent in verbal and written communication in English At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.