• Provide operational, financial, administrative, and human resources support to the Office of the Rector • Provide administrative support for finance, human resources, procurement, and general office operations • Prepare and process ERP transactions • Support budget setup and supplier management in the ERP system • Assist with asset management activities • Run financial reports in the ERP system and prepare pivot tables in Excel • Support procurement activities and maintain related documentation • Support the preparation of travel, logistics, and administrative documentation for meetings • Update and maintain the UNU Council SharePoint site • Draft, format, proofread, and archive administrative correspondence • Provide administrative support for HR-related activities • Perform any other duties as assigned by the Council & Administrative Officer

• Register and update proposals, policies, and endorsements in the system; • Monitor and process incoming proposals, ensuring correct routing; • Update statuses and maintain organized, reliable records; • Assist in tracking outstanding issues with insurers and policyholders; • Monitor service interactions recorded in the system; • Verify commission statements and receipts for financial control; • Assist with operational routine controls and spreadsheet maintenance; • Review reports and flag possible inconsistencies; • Send formal communications related to departmental processes; • Monitor outstanding documentation with sales representatives and partners; • Respond to basic inquiries and redirect requests when necessary; • Notify partners about updates, cancellations, or reinstatements.

Role Description Are you a highly organized and efficient individual with excellent communication skills? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect opportunity for you! Paydex Technologies, a leading technology company, is seeking a Virtual Administrative Assistant to join our team. This is a remote position, allowing you to work from the comfort of your own home. As a Virtual Administrative Assistant, you will provide a wide range of administrative and clerical support to our team. Your responsibilities will include: - Managing emails, calendar, and appointments for team members - Coordinating travel arrangements and preparing itineraries - Performing data entry and maintaining accurate records - Conducting research and preparing reports as needed - Assisting with various projects and tasks as assigned - Communicating effectively with team members and clients - Maintaining confidentiality and handling sensitive information with discretion Qualifications - High school diploma or equivalent; college degree preferred - Proven experience as a virtual assistant or in a similar administrative role - Excellent communication and time-management skills - Proficient in Microsoft Office and Google Suite - Ability to work independently and prioritize tasks - Strong attention to detail and accuracy - Reliable internet connection and home office setup - Availability to work full-time or part-time as needed Requirements - Prior experience as a virtual assistant or in a similar administrative role is preferred Benefits - This is a full-time or part-time contract position with the potential for long-term employment

Role Description Como Assistente de Atendimento ao Consumidor E-Commerce, você será responsável pelas atividades diárias: - Realizar o atendimento ao consumidor do e-commerce via telefone, e-mail, chat e redes sociais; - Garantir que as instruções e padrões estabelecidos pela equipe de Serviço de Atendimento ao Consumidor Nestlé sobre o processo de tratamento de reclamações de consumidores sejam tratados de maneira adequada seguindo os indicadores e tempos de resposta propostos; - Administrar grande volume de contatos; - Seguir “roteiro” de comunicação ao lidar com diferentes assuntos, utilizando scripts e FAQs desenvolvidos para a marca; - Garantir o registro adequado de todas as informações recebidas do consumidor no banco de dados; - Garantir notificação adequada e escalação de reclamações críticas se necessário; - Construir relacionamentos sustentáveis e envolver o consumidor; - Interagir com equipe de Back Office e Supervisores da equipe de Serviço de Atendimento ao Consumidor Nestlé no suporte a dados da operação. Qualifications - Ensino Médio completo; - Ensino superior cursando em Nutrição, Marketing, Publicidade e Propaganda, Administração ou áreas correlatas será um diferencial; - Experiência com atendimento ao consumidor; - Conhecimento no sistema Engage / Magento / SAP será um diferencial; - Conhecimento básico em Excel; - Experiência em e-commerce será um diferencial. Requirements - Capacidade analítica e de resolução de problemas buscando encontrar a causa raiz dos mesmos; - Iniciativa, Foco no Resultado, Resiliência e relacionamento em grupo; - Forte orientação ao serviço, sendo eficiente quanto às entregas; - Fortes habilidades organizacionais, de gestão do tempo e de comunicação. Benefits - Somos uma empresa diversa, inclusiva, com pensamentos múltiplos e ideias inovadoras; - Investimos na Transformação Digital e prezamos pela inovação, tanto em nossos produtos quanto em nosso método de trabalho; - Temos como valor o respeito e nos preocupamos com o bem-estar de nossos colaboradores.