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Healthcare Sales Representative
Location
United States
Posted
5 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Healthcare Sales Representative
Msccn
Role Description You will be making outbound calls (from qualified Leads) to Medicare eligible customers who are interested in different plan options. You assist them in transferring to a licensed sales agent for their area. This is a "sales/conversion" account. - Place outbound calls to Medicare eligible customers (from qualified Leads) who are interested in different plan options. - Ask required questions in script (questions are required, script not verbatim). - Utilize rebuttals to overcome caller objections. - Be able to explain why this is beneficial for them during open enrollment. - Meet transfer targets. - Appropriately disposition each call. - Weekend required. Qualifications - High School Diploma or equivalent. - Minimum of 6 months of customer service experience. - Must be 18 years of age or older. - Ability to type at least 25 words per minute. - Comfortable with desktop computer systems and have general knowledge of Windows-based systems. - Customer service and/or sales experience preferred. - College degree preferred but not required. Requirements - Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. - Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. - Communication: Outstanding communication, listening, and analytical skills. - Organizational Skills: Strong organizational and problem-solving skills. - Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. - Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. - Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. - Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Benefits - Paid Training - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Time Off - Employee wellness and engagement programs
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