• Lead Oracle Service Cloud functional design and configuration. • Gather and analyze customer service and contact center. • Configure case management, workflows, business rules, and knowledge management. • Conduct workshops, fit-gap assessments, and solution demonstrations. • Develop functional specifications and business process documentation. • Support Service Cloud integrations with OFS and enterprise applications. • Lead functional testing and user acceptance activities. • Facilitate training and change management sessions. • Collaborate closely with business and technical teams. • Ensure alignment with customer service transformation goals.

• Build and maintain data ingestion, transformation, and curation pipelines; • Develop ELT/ETL pipelines using PySpark and SQL across Medallion layers; • Implement data quality rules, monitoring, and remediation standards; • Perform data profiling and source inventory for assessment and governance; • Catalog datasets and apply data handling policies compliant with the LGPD (Brazilian Data Protection Law) using Unity Catalog; • Work on API integration, multiple data sources, and orchestration processes.

Role Description The Senior Cloud Engineer will play a critical role in designing, developing, and deploying cloud-native solutions supporting mission-critical government programs, including the PTS-G initiative. Working across Microsoft and Amazon Government Cloud environments, this role combines software engineering, infrastructure automation, and systems integration to deliver secure, scalable, and resilient capabilities. The successful candidate will collaborate across engineering disciplines to translate customer requirements into modern cloud architectures spanning hybrid, on-premise, and cloud-hosted environments. - Design, develop, analyze, document, and support testing of products, systems, and subsystems - Complete technical projects independently while mentoring and coaching other engineers - Communicate effectively with program management, engineering teams, and customers as required - Develop and maintain component specifications, subsystem documentation, and material requirements - Coordinate technical activities and progress with engineering leadership, technical staff, and support personnel - Support, communicate, reinforce, and defend the mission, values, and culture of the organization - Partner with engineering and operations teams to define solution architectures supporting hybrid, on-premise, and cloud-native applications - Build Terraform scripts to automate deployment of services, applications, and infrastructure updates across cloud and on-premise environments - Maintain and enhance CI/CD pipelines utilizing GitLab - Define and document deployment standards and operational procedures for Azure, hybrid, and on-premise environments Qualifications - Bachelor’s degree in Engineering or a related technical discipline with a minimum of 5 years of experience - Five or more years of experience with Azure or AWS cloud development using Golang, Python, .NET Core, or similar technologies - Five or more years of experience designing relational and/or time-series database architectures - Strong understanding of modern technologies, software design principles, and software development lifecycle methodologies - Hands-on experience with Azure and hybrid-cloud environments - Experience designing and implementing CI/CD pipelines and automated testing frameworks - Extensive infrastructure-as-code experience utilizing Terraform and Ansible, including development of custom modules and support of large-scale codebases - Strong understanding of containers and container orchestration technologies - Knowledge of security standards, controls, and secure development practices - Active Secret clearance or the ability and willingness to obtain one preferred - Exposure to Network Management Systems such as ScienceLogic SL1 preferred - Experience with streaming data architectures or message queuing technologies preferred - Experience with Docker, Kubernetes, and containerized application environments preferred - Experience within the SATCOM industry preferred - Experience supporting Federal Government and DoD programs preferred - Ability to design and deliver solutions across cloud, hybrid, and on-premise infrastructures based on program requirements Company Description SES Space & Defense is a trusted partner ensuring mission success for customers operating in the most demanding environments. As part of SES S.A., a global leader in satellite-enabled connectivity, we deliver multi-orbit, end-to-end satellite and technology solutions that provide secure, reliable, and high-bandwidth communications across the globe. - Our differentiated multi-orbit architecture combines GEO and MEO satellite systems with integrated terrestrial and network infrastructure to deliver resilient, low-latency, high-throughput connectivity at a global scale. - With more than 120 satellites covering nearly the entire world, a global ground network, and thousands of deployed terminals supporting over 5,000 government missions annually, SES Space and Defense is a trusted partner to the U.S. Federal Government and national security community, allied governments, NATO, and agencies including NASA for mission-critical communications. - We strive to be the only solution when success is critical and recognize our people as our competitive advantage.

Role Description We are seeking a skilled Azure Cloud Engineer to join our team and help design, implement, and maintain cloud solutions on the Microsoft Azure platform. The ideal candidate will have a strong background in cloud computing, infrastructure as code, and a deep understanding of Azure services. This role will involve collaborating with cross-functional teams to ensure the reliability, security, and scalability of our cloud infrastructure. Qualifications - Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience). - Proven experience in designing, deploying, and managing Azure-based solutions. - Proficiency in infrastructure as code (IaC) and experience with tools like Terraform, ARM templates, or Azure DevOps pipelines. - Strong knowledge of Azure services, including virtual machines, storage, networking, and security. - Familiarity with cloud security best practices and compliance standards. - Excellent problem-solving and troubleshooting skills. - Strong communication and collaboration skills. - Ability to work independently and as part of a team. Requirements - Location: Boston, MA - 100% Remote - Duration: 6+ Months Contract - Visa: USC/GC ONLY - Work Type: C2C/W2 - Good to have: Checkpoint firewall knowledge Company Description NAVTECH INC 1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008 www.Navtechusa.com E-Verified Company.