Cordial logo
Cordial

Cordial helps marketers use all of their data to better connect with customers across email, SMS, and mobile app.

Implementation Project Manager

Project ManagerProject ManagerFull TimeRemoteSeniorTeam 51-200Since 2014H1B SponsorCompany SiteLinkedIn

Location

California

Posted

3 days ago

Salary

$100K - $120K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Implementation Project Manager

Cordial

• Project manage a portfolio of varied customer on-boardings to drive successful outcomes. • Manage internal stakeholders and external client expectations on projects and timelines. • Maintain and track all projects and documentation; ensure proper and consistent communication of status to clients and Cordial Teams. • Develop and share best practices with clients. • Ensure successful platform rollouts according to timelines and customer initiative requirements. • Build relationships with key customer contacts to ensure high satisfaction levels. • Collaborate cross-functionally with Product, Client Success, Strategy, Support, and Sales teams. • Document and record completed project work for access and success. • Help clients activate AI-powered capabilities during onboarding. • Use AI tools for efficient project tracking and communication.

Job Requirements

  • Bachelor’s degree or equivalent
  • a minimum of 5 years of experience in project management in a professional services environment
  • strong understanding of project management skills
  • eager to be an expert in Cordial’s technology
  • understanding of RESTful API, JavaScript Tag, Dynamic Scripting for Email/SMS/Push, and UI
  • curiosity about AI and its implications for marketing technology
  • ability to handle difficult or unexpected issues
  • capability to juggle multiple projects

Benefits

  • equity and bonus
  • a robust benefits plan (medical/dental/vision/life)
  • 401k match
  • flexible time off
  • monthly wellness and cell phone stipends
  • childcare
  • continued education yearly reimbursements

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