Secure greatness™
Cyber Operations Manager
Location
Kansas + 1 moreAll locations: Kansas | Missouri
Posted
8 days ago
Salary
0
Seniority
Senior
Job Description
Cyber Operations Manager
Optiv
• Build strategic relationships with Optiv customers by supporting key customer-facing activities including on-going face to face relationship building and customer satisfaction-related efforts • Individual contributor acting as a delivery and services senior leader • Work with delivery teams and the client to create plans for accomplishing engagement objectives and a strategy that complies with professional standards and addresses the risks inherent in the engagement • Provide constructive on-the-job feedback and coaching to team members • Deliver effective services based on a thorough understanding of complex cyber security architectures and technology and ability to effectively apply it to client situations and environments • Use extensive knowledge of the client's business and industry to identify technological developments and evaluate impacts on the client's business • Perform project management and team leadership, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services • Understand Optiv and its service lines and actively assess what Optiv can deliver to serve clients • Create innovative insights for clients, adapts methods & practices to fit operational team needs & contributes to thought leadership documents • Understand the business requirements clearly and plan for effective utilization of resources, managing the change requests and risk planning, etc. • Enhance service delivery through frequent interaction with the end user and business sponsors • Understand the process gaps and propose preventive / corrective action where appropriate
Job Requirements
- Bachelor's Degree from four-year college or university in Information Technology, Information Security/Assurance, Engineering or similar area of study
- 4-7 years of experience in service delivery management
- 4-7 years of Project Management experience
- 4-7 years of Information Technology experience
- Knowledge or expertise in multiple security domains to include: IAM/PAM, SIEM, SOAR, EDR, vulnerability management, incident response and governance.
- Superb business acumen, project management expertise and understanding of the Services organization as a whole
- Demonstrated ability to create comprehensive assessment reports
- Must be able to work well with customers and self-manage through difficult situations, focus on client satisfaction.
- Ability to convey complex technical security concepts to technical and non-technical audiences including executives
- Team-oriented and possess excellent problem solving, interpersonal, verbal and written communication skills (Proficient proficiency)
- Ability to work both independently as well as on teams
- Ability to lead and mentor others; willingness to collaborate and share knowledge with team members.
- Willingness to travel to meet client needs
- Valid driver's license in the US
- The successful candidate must hold or be willing to pursue related professional certifications such as the CISSP, CISM, and/or CISA.
Benefits
- Work/life balance
- Professional training resources
- Creative problem-solving and the ability to tackle unique, complex projects
- Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
- The ability and technology necessary to productively work remotely/from home (where applicable)
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