• Own enterprise customer implementations from kickoff through full platform adoption, with deployment speed and quality as your primary success metric • Configure and deploy monitoring, alerting, and automation policies directly within customer environments • Set up and tune systems across monitoring and RMM tooling, bringing genuine hands-on fluency rather than surface-level familiarity • Troubleshoot network, security, and infrastructure issues alongside customers with speed and precision • Script and automate implementation workflows and integrations to reduce manual lift and speed time to value • Act as the technical translator between customers and CommandLink's product team, listening to requests, validating what's technically feasible, and channeling that feedback into product improvements • Build and continuously refine a repeatable implementation playbook that can scale across the customer base • Provide occasional technical support on sales calls when deep infrastructure expertise is needed to move a deal forward, without owning a sales quota • Partner with solutions engineering and product teams to ensure implementation feedback shapes future platform direction • Take on additional responsibilities and projects as needed to support the success of the team and organization

• Desenvolvimento ágil de interfaces e lógica de frontend utilizando Lovable • Gerenciamento de backend e infraestrutura com Supabase (Auth, Database, Storage e banco vetorial) • Implementação e manutenção de conectividade agêntica via MCP (Model Context Protocol) • Comunicação entre serviços por meio de APIs ou Supabase SSR • Desenvolvimento de lógicas de backend em Node.js e TypeScript • Construção de automações complexas utilizando N8N • Garantia de qualidade com separação de ambientes (frontend e backend), testes de responsividade e deploy contínuo

• Architect, design and implement scalable, secure, and maintainable software systems that align with business needs, creating flexible, reusable, and efficient solutions. • Identify root causes of challenges, analyze upstream and downstream impacts, and recommend impactful, broad-reaching solutions while considering corporate strategy and trade-offs. • Lead cross functionality to develop GHX next generation Item Catalog, Data Services and OPs tooling, all key enterprise level initiatives. • Lead cross functional teams to develop AI first approach for Ops Tooling and Data Services, driving both quality improvements and cost reductions tied to enterprise goals. • Collaborate with cross-functional stakeholders such as Product Owners, Ops, Security Leaders and Infrastructure Leaders to understand their requirements/concerns and create solutions to accommodate. • Produce clearly articulated documentation in the form of approach presentations, architecture/design diagrams, wiki content, and epics/features. • Establish practical/actionable/production-grade guideline content and use it to guide teams in best practices for architecture, design, development and testing as well as mentoring team members and fostering a collaborative environment. • Build and maintain strong business relationships to influence decision-making and drive innovative solutions across teams.

• Collaborate with local and national teams for I&C designs. • Develop I&C designs including specifications, control strategies, wiring diagrams, P&IDs. • Conduct control system startups for industrial and municipal projects. • Oversee control panel and system architecture design and compliance with cyber-security requirements. • Maintain technical quality for controls-related electrical design and selection of instrumentation and control equipment. • Provide mentorship and support to less experienced team members.