Role Description The System Engineer 2 - Service Desk role is responsible for the delivery of high-quality IT technical professional services to our clientele. This candidate must have 2 to 3 years of EMR (Electronic Medical Record) experience. These services may include: - Consulting, remote troubleshooting, and support for clients with various technologies - Installation and integration - Troubleshooting of Systems services The Systems Engineer must demonstrate superior proficiency in the performance of these services. Dedication to quality and customer satisfaction are critical success factors for this position. PRIMARY DUTIES include but are not limited to: - Customer Satisfaction through the delivery of world-class Support Services - Optimizing productivity while assigned to customer tickets or projects - Ability to prioritize work through ticket and project status - Problem-solving and resolution of systems issues and escalating where appropriate - Ticket Quality Control and Ticket Management - Customer Service including phone, video, and email communication - Occasional on-site to nearby customers (less than 5%) - Occasional on-call responsibility/rotation - Participation in process improvement initiatives - Documentation skills for customer environments Qualifications - 2-3 years' experience of Electronic Medical Record support (EMR) - 3-5 years’ experience as a Systems Engineer - Ability to troubleshoot, analyze, and configure VMware, O365, backups, desktops, Windows, client/server in a variety of Operating Systems - Proven track record and experience with Microsoft, Mac, and Virtual services - Participate in planning and execution of new and existing equipment hardware and firmware upgrades, including patching - Working technical knowledge of current network hardware, protocols, and internet standards - Strong background with ticketing systems and tracking work - 2+ years in a customer-facing role, MSP preferred - 2+ years working with SaaS products Requirements - Outstanding capabilities to troubleshoot and correct Server, PC, Desktop, VM, Client/Server issues - Strong broad-based knowledge of VM, hardware, Operating systems, patching, backup, security protocols, basic understanding of Network protocols, and Remote Management tools - Ability to communicate effectively and professionally with all customer contacts - Ability to provide clear written communication for ticket/project updates - Clear written communication to maintain organization and control over all information related to customer tickets and assignments - Excellent verbal skills for customer interaction - Excellent documentation skills - Dedicated to always providing exceptional customer service - Proficiency in all aspects of the core technical requirements - Strong team collaboration skills Benefits - Healthcare (medical, dental & vision) - 401K fund contribution - Paid-time-off - Short & long-term disability - A family atmosphere of caring and concern for each team member Company Description Anatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. With 30+ years of experience, we understand healthcare organizations' unique risks, opportunities, and challenges. Anatomy IT is one of the largest and fastest-growing healthcare IT companies, partnering with over 19,000 providers and healthcare staff nationwide, including ASCs, physician groups, and hospitals.

Pre-Sales Systems Engineer (SASE & Security) This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: We are seeking an Pre-Sales Systems Engineer – SASE Security to support Global Major Accounts across the Mid-Atlantic region. This customer-facing role serves as a trusted technical advisor to some of HPE's largest enterprise customers, providing technical leadership throughout the sales cycle and helping organizations modernize their security architectures through HPE's cybersecurity portfolio. The ideal candidate brings deep expertise in network security and cybersecurity technologies, experience supporting large enterprise customers, and the ability to engage technical teams, security leadership, and executive stakeholders. This role combines technical architecture, consultative selling, and strategic account engagement to drive successful business outcomes for customers and HPE. Responsibilities - Serve as the primary technical advisor for Global Major Accounts, partnering with customers to align cybersecurity strategies with business objectives. - Lead technical discovery sessions, solution design workshops, and security architecture discussions throughout the sales cycle. - Architect and position HPE cybersecurity solutions across SASE, SSE, SD-WAN, Zero Trust, Firewall, NAC, and cloud security environments. - Deliver executive-level presentations, technical demonstrations, and Proof of Concepts (POCs) that showcase the business and technical value of HPE's security portfolio. - Engage CISOs, security architects, network teams, and executive stakeholders in both strategic and technical discussions. - Develop end-to-end security solution architectures that address customer requirements, security initiatives, and digital transformation goals. - Guide customers through observability and threat detection integrations, including SIEM, SOAR, XDR, and OpenTelemetry frameworks. - Lead technical responses for RFPs, RFIs, security assessments, and complex customer evaluations. - Serve as the technical lead on large, complex enterprise opportunities, collaborating closely with Account Managers, channel partners, and cross-functional teams to drive successful business outcomes. - Position HPE security solutions against competitive offerings and articulate key differentiators within the cybersecurity market. - Build trusted advisor relationships across customer organizations and maintain a strong understanding of customer priorities, challenges, and security strategies. - Collaborate with Product Management and Engineering teams to provide customer feedback and influence future product roadmap development. - Maintain expertise in emerging cybersecurity, networking, cloud, and observability technologies while serving as a subject matter expert within the organization. - Support teammates and contribute technical leadership across the broader Systems Engineering organization. Education and Experience - ​Bachelor's degree preferred; equivalent experience will be considered. - 5+ years of experience in pre-sales engineering, systems engineering, cybersecurity, or related technical consulting roles. - Strong network security background with experience supporting enterprise customers and complex security environments. - Experience leading customer-facing technical engagements, including discovery sessions, solution design, demonstrations, and Proof of Concepts (POCs). - Experience engaging with technical and executive stakeholders, including security architects, CISOs, and business leaders. - Strong presentation, communication, and consultative selling skills. - Reside within the Mid-Atlantic region (PA, NJ, NY, MD, DC preferred); other Northeast locations may be considered. - Ability to travel approximately 30% throughout the assigned territory Preferred Qualifications - Experience supporting Global Major Accounts, Fortune 500, or other large enterprise customers. - Experience with SASE, SSE, Zero Trust, Firewall, NAC, SD-WAN, and cloud security solutions. - Familiarity with AWS, Azure, GCP, SIEM, SOAR, XDR, and cloudNAC technologies. - Industry certifications such as CISSP, CCSP, GIAC, or equivalent security certifications. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates#networking, #sales Job: SalesJob Level: TCP_04 "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 166,000 - 343,000 in New York // 146,000 - 343,000 in Connecticut & Delaware & District of Columbia & Maryland & New Jersey & Pennsylvania This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 75%/25%." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

• Gather, analyze, and document business and functional requirements for Ironclad implementations. • Partner with Legal, Procurement, Sales, and IT stakeholders to improve contract lifecycle processes. • Configure Ironclad workflows, templates, forms, approval processes, and reporting. • Translate business requirements into functional specifications for developers. • Support user acceptance testing (UAT), defect management, and solution validation. • Collaborate with technical teams during implementation and integrations. • Develop process documentation, user guides, and training materials. • Identify opportunities for automation and process optimization. • Support production issues, enhancements, and ongoing platform improvements.

Role Description This position will report to the Corporate Manager Quality Systems. Relocation is eligible for this role. The person awarded this role will be assigned to either FSQ Corporate Staff Engineer – Systems Improvement or Senior FSQ Corporate Staff Engineer – Systems Improvement depending on the strength of their experience and qualifications. This role leads the implementation and ongoing advancement of Manufacturing Data Enablement (MDE) utilizing SafetyChain software, serving as the primary point of contact for system deployment, adoption, and performance across the organization. Responsibilities: - Lead implementation efforts for new plant manufacturing data enablement (MDE) technology utilizing SafetyChain software. - Coordinate implementation team, prepare plant forms, and identify key data for trending and reporting. - Conduct risk mitigation of system failure by reviewing maturity scorecards from each facility. - Provide support and direction to lagging plants to ensure full facility implementation across the enterprise. - Maintain a relationship with the MDE vendor to improve the MDE system and leverage its capabilities. - Assist with management and implementation of all QC related programs and systems enterprise-wide. - Create and maintain SOPs, training, and other documentation related to running QC technology systems. - Work closely with the Business Architect group for Supply Chain and IT on Quality Management System (QMS) projects. - Develop training and assist with implementation of new software solutions deployed through the Quality Management System Team. - Troubleshoot technology/user interface issues at plant sites by working with IT. - Test and validate data on the various systems the Quality Systems Team oversees. - Provide end user feedback on new system technology development. - Extensive travel required during the 2-year initial implementation phase of the project (60-70%). - Some travel required for development and training (30-40%) as needed after initial implementation. Qualifications - A bachelor's degree or equivalent experience. - A record of successful experience in plant food safety and quality activities. - Experience in leading projects to successful conclusions. - Experience with FSQ systems (IQS, QCOC, Global Vision). - Demonstrated pattern of initiative and leadership. - Ability to influence without direct authority. - Strong problem solving, decision-making, public speaking, and project management skills. - Excellent organizational, written, and verbal communication skills. - Strong computer skills including aptitude in Excel, Word, Visio, and PowerPoint. - Minimum of four years FSQ supervisor, Operations, Engineering, Supply Chain or equivalent experience. - Applicants must not now, or at any time in the future, require employer sponsorship for a work visa. - Applicants must be authorized to work in the United States for any employer. - Must be 18 years of age or older. - Extensive travel required during the 2-year initial implementation phase of the project (60-70%). - Some travel required for development and training (30-40%) as needed. Requirements - DMAIC Orange Belt, Green Belt, A3 or similar certifications preferred. - Experience with implementation of SafetyChain software preferred. Benefits - Competitive base salary plus bonus. - Annual merit increase performance reviews. - Medical, dental, and vision insurance. - Non-contributory pension. - 401(k) immediate eligibility. - Stock purchase plan. - Relocation assistance. - Paid vacation. - FREE two-year community/technical college tuition for children of employees.