Precise. Personal. Proven. The most comprehensive mental health care for teams and families everywhere.
Enterprise Client Executive
Location
United States
Posted
8 days ago
Salary
$165K - $185K / year
Seniority
Lead
Job Description
Enterprise Client Executive
Spring Health
• Serve as the senior leader and strategic business partner for some of Alma’s largest health plan partnerships. • Develop collaborative working relationships with external health plan executives across network, clinical, product, sales and marketing to identify and capitalize on high-impact growth opportunities, ensuring strategic alignment and mutual success. • Spearhead the development and execution of strategic plans to exceed growth and retention targets for each health plan partnership. • Consistently demonstrate Alma’s value proposition and link to the health plan’s defined success metrics. Ensure regular business review meetings are conducted with health plan senior leaders. • Track the performance of partnerships, measure impact, and continuously optimize partnership strategies based on identified trends or areas of opportunity. • Work closely with internal teams, including Client Success, Product, Marketing, Analytics, Legal, and Operations, to ensure the successful execution of partnership initiatives and integration with existing programs or services. • Assess the competitive environment and develop retention and sales strategies to capitalize on market opportunities and drive a competitive advantage. • Lead all new initiatives required to evolve the health plan’s programs, negotiate resources, and guide the cross-functional team implementing agreed upon program innovations. • Lead partnership presentations related to strategic planning, monthly/quarterly business results, and program evolution. • Be the voice of the customer internally to advocate for needs and drive process improvement.
Job Requirements
- You have 10+ years of experience in sales, partnerships, or strategic account management within healthcare or healthcare-adjacent industries where health plans are key partners (e.g., digital health, benefits platforms, population health, pharmacy services, provider networks).
- You have extensive experience managing and expanding relationships with national and regional health plans.
- You have a proven ability to influence executives and key business stakeholders.
- You have experience in upselling and retaining customers to drive additional revenue (recurring and variable).
- You have an ability to build strong relationships and effectively resolve disputes and business challenges with internal and external stakeholders.
- You have demonstrated skills in conflict management and negotiation.
- You have an ability to remain calm under pressure and work collaboratively across various constituents (internal and external) to determine the best course of action.
- You have excellent communication and presentation skills, both written and verbal.
- You have an analytical mindset with the ability to make data-driven decisions.
- You have a strong business acumen.
- You have excellent critical thinking, deductive reasoning, and decision-making skills.
- You have exceptional project management skills and organization.
- You have an innate ability to thrive in fast-paced environments.
- You are passionate about Alma’s mission of making mental healthcare more accessible.
Benefits
- We’re a remote-first company
- Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
- 401K plan (ADP)
- Lifestyle Spending Account for health, wellness, and family care
- Monthly co-working space membership stipend
- Monthly work-from-home stipend
- Financial wellness benefits through Northstar
- Pet discount program through United Pet Care
- Financial perks and rewards through PerkSpot
- EAP access through Aetna
- One-time home office stipend to set up your home office
- Inclusive family and medical leave plans
- 12 paid holidays and 1 Alma Give Back Day
- Flexible PTO
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