INCATech is in search of Junior Contracts Specialist to support an FAA project in one of the three aforementioned regions. Assist in reviewing acquisition packages for completeness Support development of solicitation documents using templates Conduct market research and compile findings Assist in preparing IGCEs and procurement documentation Support price analysis activities (data collection, comparisons) Track contract modifications, funding, and performance Maintain contract systems and files Assist with invoice review and closeout documentation

Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry. Most of the current pharmaceuticals only offer a one size fits all approach and often come with unwanted and potentially dangerous side effects. We found that through compounding we can offer a much more personalized solution to medicine. Through this we have been able to help patients get the results they are seeking for their personal needs. After years of working for corporate chains we took the risk and opened Strive Pharmacy. We are dedicated to providing a better experience for each customer and clinic that we work with. Come see the Strive difference. We’re flipping the script with personal medicine. We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long. We strive to shift a reactive view of self-care and ignite a proactive baseline-shifting approach to health for all. ‘The human element’ is our crux and catalyst, driving all that we do, whether we’re interacting with patients, providers, or practices. We’re here to partner with those ready for a change. More than a compounding pharmacy, we’re on a mission to positively disrupt healthcare as we know it. Strive is about more than medicine. Strive is about striving for the personal side of healthcare. Position Type: Full-Time, Exempt Department : Client Experience - Product & Implementation Location : Gilbert, AZ or Remote Reports to : Director of Client Services Position Overview We’re seeking a dynamic and strategic Manager of Client Onboarding and Implementation to lead and evolve our Client Onboarding and Client Solutions functions. This role requires an exceptional blend of technical expertise, pharmacy workflow understanding, and leadership capability to drive seamless client implementations, maintain product standardization, and optimize pharmacy system performance. The manager will oversee cross-functional teams responsible for client onboarding, product integration, and technical configuration—ensuring scalability, efficiency, and excellence in client experience. The ideal candidate is a licensed pharmacy technician or pharmacist with deep experience in Pharmacy Management Systems (PMS), healthcare technology integrations, and team development. Key Responsibilities: Client Integration & Onboarding Leadership ● Lead all phases of client onboarding and technical implementation, from scope definition through successful launch and post-go-live transition. ● Serve as the strategic liaison between clients, product, and technical teams during setup, configuration, and integration. ● Manage and mentor a team of onboarding and solutions specialists, ensuring performance, professional growth, and alignment with organizational goals. ● Oversee multiple concurrent implementation projects, balancing short-term deliverables with long-term process improvements. ● Collaborate with internal developers to secure credentials, configure APIs/webhooks, and ensure system connectivity. Product Standardization & Quality Assurance ● Drive consistency and scalability within pharmacy product workflows across clients and platforms. ● Oversee validation and testing of pharmacy orders in both sandbox and production systems to maintain accuracy and compliance. ● Establish and monitor audit practices to ensure templates and order workflows align with clinical, regulatory, and operational standards. Technical Operations & System Optimization ● Manage system configuration processes—including product additions, order template design, and integration setup—in coordination with internal and external stakeholders. ● Evaluate and optimize technical integrations, identifying issues and implementing sustainable solutions to improve reliability. ● Provide feedback and strategic insight to Product and Engineering teams to enhance the RxVortex API and associated user experiences. Leadership, Documentation & Continuous Improvement ● Develop, maintain, and enforce SOPs, playbooks, and implementation documentation that ensure consistent delivery and knowledge sharing. ● Partner with Learning & Development to keep training content and documentation aligned with evolving tools and workflows. ● Cultivate a high-performing, collaborative team culture focused on accountability, innovation, and continuous learning. ● Analyze process metrics and client feedback to inform operational improvements and strategic initiatives. CRM & Data Management ● Manage onboarding and integration tracking within HubSpot CRM (or comparable platform) to ensure visibility, accuracy, and compliance. ● Uphold the highest standards of confidentiality, security, and regulatory compliance, including HIPAA requirements. Qualifications Education & Experience: ● Active Pharmacy Technician license (state of employment required). ● Minimum 2–4 years of experience in pharmacy operations, client onboarding, systems integration, or related field. ● Previous supervisory or team leadership experience preferred. Skills & Attributes: ● Strong technical acumen with experience in Pharmacy Management Systems (e.g., Life File). ● Excellent written and verbal communication skills, with the ability to translate complex concepts into clear instructions. ● Highly organized with exceptional attention to detail and the ability to manage multiple projects concurrently. ● Adept at cross-functional collaboration with product, clinical, support, and technical teams. ● Flexible, resourceful, and eager to learn as processes and technologies evolve. ● Strong commitment to customer success and data privacy standards. Personal Attributes: ● Analytical and thorough—you notice inconsistencies and fix them before they become problems ● Client-focused—you understand pharmacy workflows and speak the language of healthcare users ● A bridge-builder—able to translate between clinical, technical, and business teams ● Process-minded—you’re excited to document and improve repeatable, scalable workflows Work Environment: ● Office-based with occasional travel to client sites, pharmacy locations, or industry events. ● Flexibility in work hours may be required to meet the needs of clients in different time zones. Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, a voucher for new hire scrubs (if applicable), parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. FREE COMPOUNDED MEDS to employees and immediate family members. At Strive, culture plays a fundamental role in shaping our workplace atmosphere. Beyond our exceptional benefits package, we foster a sense of community. Throughout the year, we arrange various holiday potlucks and festive celebrations. Strive is committed to promoting both personal and professional development, striving for our employees to excel and grow in every aspect of their lives, both within and outside of the workplace. Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws. Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.

The General Manager of Access Operations is a senior, P&L-owning leader responsible for driving profitable growth, operational scale, and enterprise value creation for the symplr Access business. The General Manager will translate market opportunity into measurable results by optimizing healthcare enabled access workflows and subscriber membership models. This leader will balance strategic vision with hands-on operational rigor, ensuring the business is positioned for accelerated growth and value creation. Strategy & Business Leadership Own full P&L responsibility, including revenue growth, margin expansion, cost structure optimization, and forecasting. Develop and execute a scalable growth strategy aligned with company value-creation plans. Drive subscriber membership growth, retention, and lifetime value through pricing strategy, packaging, and operational performance. Partner with customers to identify long-term needs that can unlock new value Partner with executive team members on annual operating plans, long-range planning, and board-level reporting. Identify and execute opportunities to standardize, automate, and scale operations to support growth . Monitor competitive dynamics and healthcare software market trends to inform product investment and go-to-market approaches. Operational Excellence & Membership Performance Lead day-to-day symplr Access with a focus on scale, reliability, and EBITDA impact. Establish and manage KPIs tied to subscriber membership performance, including acquisition, activation, retention, churn, utilization , and unit economics. Optimize healthcare IT–enabled workflows across scheduling, intake, referrals, prior authorization, and ongoing member engagement. Drive process standardization and automation to improve efficiency and reduce cost to serve. Ensure compliance with healthcare regulations, data privacy standards, and internal controls expected in a PE-backed environment. Cross-Functional Leadership Partner closely with Product and Engineering to translate operational and membership insights into roadmap priorities. Collaborate with Sales and Marketing to support enterprise pipeline growth, subscriber acquisition, and expansion within existing accounts. Work with Customer Success to ensure strong onboarding, adoption, and renewal outcomes across subscriber populations. Serve as executive sponsor for strategic enterprise customers and health system partners. People Leadership & Scale Build and lead a high-performing, metrics -driven Access Operations organization. Develop leaders who can operate effectively in a fast-paced, PE-backed environment. Establish clear accountability, operating cadence, and performance management disciplines. Attract and retain talent with deep healthcare software , access operations, and subscription business experience. Customer & Market Impact Act as a thought leader in healthcare access operations, representing the company with customers, partners, and industry forums. Ensure solutions improve patient access, operational efficiency, and financial performance for healthcare organizations. Use data and insights to tell a clear, compelling story of value to customers and internal stakeholders. Skills Required: Experience in a private equity–backed or high-growth healthcare technology company. Background in patient access platforms, revenue cycle, value-based care, or digital health membership models. Experience integrating acquisitions or scaling platforms post-investment. MBA or advanced degree in business, healthcare administration, or a related field. Understanding and experience in the use of AI to create faster and higher quality outcomes Strategic and data-driven decision-maker Strong operator with a bias toward action Customer-centric and outcomes-focused Qualifications Required: 10+ years of progressive leadership experience in healthcare technology , healthcare operations software, or a related SaaS environment. Demonstrated ownership of P&L or business unit economics in a growth-oriented, investor-backed setting. Strong experience managing subscriber or membership-based business models, including retention, churn, and lifetime value. Deep understanding of healthcare access operations and the technology that enables them. Proven ability to scale teams, processes, and systems while maintaining operational discipline. Track record of effective cross-functional leadership with Product, Engineering, Sales, and Customer Success teams. ***Please note, the salary range listed is the base salary, there is also a bonus with this compensation package.

This role involves transforming educational organizations through innovative strategies and solutions. Lead complex, multidisciplinary clinical research consulting engagements from scoping through delivery and measurable impact. Set strategic direction across client engagements and portfolios by prioritizing initiatives, aligning work to institutional goals, and guiding enterprise-scale transformation within academic medical centers and research enterprises. Serve as a trusted advisor to university and hospital leadership on research strategy, governance, and regulatory compliance. Build and manage a portfolio of client relationships to drive repeat work, expansion opportunities, and sustained client advocacy. Develop, mentor, and retain high-performing teams by defining roles, providing coaching and feedback, and fostering a strong culture of collaboration. Contribute to firm-wide initiatives by shaping offerings, sharing expertise, and advancing strategic priorities.