Role Description We are looking for like-minded people to join our organization and contribute their ideas, skills, and expertise in exchange for good pay. Mindset & Culture - Talented Junior: - Solid professional knowledge at the theoretical level - Open mind to listen and learn (from Seniors and other sources) - Robust confidence level but far away from being arrogant (Learn-it-all mindset instead of I-Know-it-all) - Taking responsibility for every task you do (and seeking help proactively if a task is too hard or complex) - Working every day to reach the skill level of a senior ASAP - Seek and recognise opportunities for self-growth, team-growth, and take action - Experienced Senior: - Real domain expert down to the roots: State-of-the-art knowledge and real experience in almost all aspects of your professional area - Open-minded to listen and learn, but also to give back knowledge to the organization - Taking responsibility for the entire product/projects/initiatives - Able to create a strategy or parts of it - Scalable mindset and knowledge of how to design/build scalable solutions/processes - Knowing the difference between real knowledge/understanding and Dunning-Kruger - Awareness about the difference between knowledge/skills and real experience Responsibilities - Partner with agencies and enterprise clients to turn WhatsApp into a measurable performance and growth channel. - Analyze campaign performance, customer journeys, and business data to identify growth opportunities and optimization strategies. - Develop data-driven recommendations across acquisition, engagement, retention, and conversion to improve client outcomes. - Design scalable WhatsApp growth strategies tailored to different industries, use cases, and business objectives. - Build performance measurement frameworks that connect marketing activities with real business outcomes and ROI. - Guide clients in defining meaningful KPIs, attribution models, experimentation roadmaps, and success metrics. - Lead strategic performance reviews and executive business reviews, presenting insights and recommendations to senior stakeholders. - Collaborate closely with agencies, Meta, Product, Customer Success, and Engineering teams to deliver end-to-end client solutions. - Identify opportunities to expand client adoption through new use cases, automation, integrations, and product capabilities. - Educate agencies and clients on Performance Messaging through workshops, enablement sessions, and strategic consulting. - Stay at the forefront of industry trends, Meta products, AI, and emerging messaging technologies to continuously evolve best practices. - Develop repeatable playbooks, frameworks, benchmarks, and case studies that help scale client success across the organization. Budget The budget range for this role in Senior position is 4.000,00 EUR/Month – 8.000,00 EUR/Month, depending on the candidate’s level of experience and fit with the position requirements. Background Check Notice By submitting your application, you acknowledge and agree that 360Dialog may conduct a background check as part of the recruitment and selection process. This may include verification of your professional experience, educational background, and other relevant information necessary to assess your suitability for the role.

Role Description 360Dialog is the leading WhatsApp platform for Independent Software Providers. We are hosting the WhatsApp channels for more than 800 software solutions and 45000+ B2B clients. Our mission is to enable businesses to adapt messaging channels and drive revenue through them. We are looking for like-minded people to join our organization and contribute their ideas, skills, and expertise in exchange for good pay. Mindset & Culture - Talented Junior: - Solid professional knowledge at the theoretical level - Open mind to listen and learn (from Seniors and other sources) - Robust confidence level but far away from being arrogant (Learn-it-all mindset instead of I-Know-it-all) - Taking responsibility for every task you do (and seeking help proactively if a task is too hard or complex) - Working every day to reach the skill level of a senior ASAP - Seek and recognise opportunities for self-growth, team-growth, and take action - Experienced Senior: - Real domain expert down to the roots: State-of-the-art knowledge and real experience in almost all aspects of your professional area - Open-minded to listen and learn, but also to give back knowledge to the organization - Taking responsibility for the entire product/projects/initiatives - Able to create a strategy or parts of it - Scalable mindset and knowledge of how to design/build scalable solutions/processes - Knowing the difference between real knowledge/understanding and Dunning-Kruger - Awareness about the difference between knowledge/skills and real experience Responsibilities - Act as a trusted strategic advisor, helping enterprise clients and agencies transform WhatsApp into a measurable growth and performance channel. - Diagnose client challenges by analyzing business goals, customer journeys, and performance data to identify root causes and growth opportunities. - Develop data-driven growth strategies tailored to different industries, use cases, and customer lifecycle stages, driving measurable business outcomes. - Lead Executive Business Reviews, workshops, and strategic consulting sessions, aligning Marketing, CRM, Agency, and Product stakeholders around shared objectives. - Translate complex client requirements into actionable recommendations and collaborate with internal Product, Engineering, and Commercial teams to deliver scalable solutions. - Build long-term executive relationships based on trust, strategic guidance, and measurable business impact rather than reactive account management. - Drive commercial growth by identifying new opportunities, expanding existing programs, and positioning WhatsApp as a core component of clients' marketing and customer engagement strategies. - Continuously educate clients on industry trends, best practices, and new product capabilities while challenging existing approaches and introducing innovative growth ideas. Budget - The budget range for this role in Junior position is 3.000,00 EUR/Month – 5.000,00 EUR/Month, depending on the candidate’s level of experience and fit with the position requirements. - The budget range for this role in Senior position is 6.000,00 EUR/Month – 8.000,00 EUR/Month, depending on the candidate’s level of experience and fit with the position requirements. Background Check Notice By submitting your application, you acknowledge and agree that 360Dialog may conduct a background check as part of the recruitment and selection process. This may include verification of your professional experience, educational background, and other relevant information necessary to assess your suitability for the role.

Role Description The ACA Agency Manager for UnitedHealthcare Individual & Family Plans plays a key role in driving membership growth across an assigned subset of West Region markets while residing in one of the preferred markets of Washington, New Mexico, Oklahoma, Kansas, Missouri, Iowa, Colorado, Arizona, Nebraska, or Wyoming. This role builds solid relationships with agents, agencies, community partners, and key market stakeholders; strengthens sales capability through training and coaching; and ensures a compliant, consumer-focused sales experience within the ACA Individual & Family Plan market. Success in this role requires leadership, solid cross-functional partnership, and a commitment to culture, collaboration, and market presence. If you are located in the West region, you will have the flexibility to work remotely as you take on some tough challenges. Primary Responsibilities: - Achieve assigned sales and membership growth targets across an assigned subset of West Region markets while living in one of the preferred residence markets. - Build, recruit, and manage a high-performing distribution network across independent agents, agencies, and Field Marketing Organizations (FMOs) contracted with UnitedHealthcare. - Lead agent onboarding and readiness, including contracting, licensing and appointments, certification, training, and ongoing field support. - Develop and maintain solid community relationships within assigned markets, including partnerships with local organizations, providers, associations, and community-based groups that support market awareness and consumer engagement. - Partner closely with state-based exchanges and other market-specific stakeholders to support effective execution, visibility, and alignment within assigned markets. - Serve as a liaison between agents, agencies, and internal sales process owners to ensure a smooth agent lifecycle experience, including enrollment administration, commissions, servicing, tools, and systems support. - Build solid cross-team partnerships across the enterprise, including collaboration with network, marketing, actuarial, product, and other key internal teams to support growth, market execution, and issue resolution. - Plan and execute market-specific communications, meetings, and field activities to drive efficient coordination and solid sales execution across assigned states. - Deliver virtual and in-person training to improve product knowledge, sales execution, and adherence to ACA, CMS, state, and company compliance requirements. - Monitor sales results, trends, and key performance indicators (KPIs); provide coaching and hold agents and agencies accountable to performance expectations. - Demonstrate visible leadership in the market and across internal partnerships, helping foster a solid culture of accountability, collaboration, and service excellence. - Ensure agents follow federal and state-specific sales and marketing regulations, UnitedHealthcare policies, and all applicable compliance standards across assigned markets. Qualifications - Active health insurance license in a West Region market (or ability to obtain licenses in assigned states). - 2+ years of experience partnering with brokers, conducting sales trainings (in-person and virtually). - Affordable Care Act (ACA) Individual & Family Plan experience, including knowledge of applicable sales and marketing regulations and guidelines. - Experience managing external distribution channels, motivating, goal setting and goal achievement. - Experience presenting live to all levels of organization including senior/executive leaders. - Proficiency in AI. - Ability to travel up to 25%. - Reside within one of the preferred West Region markets: WA, NM, OK, KS, MO, IA, CO, AZ, NE, or WY. - Driver’s License and access to reliable transportation. Preferred Qualifications - Experience working with the Federally Facilitated Marketplace (FFM) and State-Based Exchanges across Individual & Family Plan markets. - Individual & Family Plan sales, managed care, outside sales, broker distribution, or territory management experience across multiple markets. - Demonstrated success building community relationships, partnering with external stakeholders, and working effectively with the Federally Facilitated Marketplace (FFM), State-Based Exchanges, or similar market entities. - Proven ability to build solid cross-functional partnerships across enterprise teams, including network, marketing, actuarial, and product. - Proven solid leadership presence with the ability to influence, collaborate, and contribute positively to team culture across a matrixed organization. - Established professional contacts/relationships or active within the community (i.e., non-profits, health providers, community, or faith-based organizations, etc.). - Bilingual. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). - Salary range from $75,000 - $160,000 annually based on full-time employment. - Eligibility for bonuses based on sales performance. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description The Category Manager oversees the strategy, sourcing, negotiation, and contracting of highly complex services and products associated with the engineering, construction, splicing, maintenance and repair of the Lumen fiber network. The Category Manager is responsible for developing and implementing procurement strategies that align with the business objectives and optimize the value and performance of the suppliers. This position monitors market trends, analyzes spend data, defines category and negotiation strategies, identifies risks and opportunities, promotes diversity and sustainability, and manages critical supplier relationships and performance. Work Location Fully remote position open to candidates based anywhere in the U.S. Main Responsibilities - Category Analysis & Monitoring: - Conduct internal & external analysis of category (e.g., spend at sub-category, supplier & BU level; market conditions with supply/demand, should-cost modeling)–coordinate with internal Reporting & Analytics to leverage off-the-shelf analytics. - Track changes in supplier landscape, market dynamics, & innovation opportunities within category. - Ensure category spend across all business segments is represented. - Prepare content for and lead strategy discussions at the VP level and above. - Category Strategy & Planning: - Incorporate findings from analyses into annual category strategy plan, in addition to business unit goals & budget targets. - Identify and pursue levers to drive savings via RFPs, negotiations, demand management, value engineering, etc. - Contracting: - Manage high-complexity contracts and assist with “handing off” tactical contracts to Contracting Excellence team. - Utilize pre-approved supplier contracts based on spend threshold / risk with standardized legal terms. - RFX Strategy & Implementation: - Develop RFX strategy within category to drive savings. - Implement complex RFX events and manage full proposal process to include vendor negotiations. - Work with RFX team on less complex requirements to handle tactical execution as necessary. - Stakeholder Relationship Management: - Use ‘seat at the table’ with the business to align on strategic agenda & understand upcoming needs. - Establish defined calendar for key meetings to track progress / drive issue resolution in category (e.g., part of staff meetings, conduct monthly / quarterly planning sessions, Engage cross-functional team on budget targets). - Supplier Relationship Management: - Own relationships as primary point of contact for suppliers inside your category, including orchestrating interactions & preparing with business stakeholders on supplier communications beforehand (e.g., annual target setting, QBRs on performance & SLAs, joint initiative pursuits). - Manage/monitor supplier performance on a regular basis; provides constructive feedback to the supplier for continuous improvement. - Identify strategic suppliers & tier into segments based on spend, business criticality, and market dynamics that need to be tracked closely by procurement. - Identify situations where Lumen has limited suppliers in a key category or has multiple suppliers that are impacted by the same risk factors and identify alternatives. Qualifications - Bachelor's degree and or relevant experience. - Minimum 5 plus years of related experience. - Demonstrated exceptional interpersonal and communications skills useful for managing senior level internal relationships, and complex suppliers. - Experience overseeing supplier relationships for an assigned set of products and/or services including regular supplier performance reviews and discussions. - Proven background in negotiating high complexity, and high dollar contract negotiations in a fast paced environment. - Ability to work independently and in a team environment; self-motivated; strong analytical and problem-solving skills; ability to process large amounts of often complex data; detail oriented. - Intermediate professional experience in reviewing contract terms. - Strong to expert knowledge of procurement systems such as SAP and Ariba. - Excellent time management and organizational skills. - Experience working in a fast-paced, high visibility environment with frequently shifting priorities. - Advanced Microsoft Office skills, intermediate to advanced Excel. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - Location Based Pay Ranges: - $105,786 - $141,047 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $111,074 - $148,099 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $116,364 - $155,152 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.