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OnHires

Global tech recruitment & staffing for fast-growing companies

E-commerce Operations Specialist

EcommerceEcommerceFull TimeRemoteSeniorTeam 11-50Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Argentina

Posted

3 days ago

Salary

0

Seniority

Senior

English

Job Description

E-commerce Operations Specialist

OnHires

• Daily monitoring of account health and ASINs, proactively resolving issues before escalation. • Case management: open, track, escalate, and close cases with Seller Support. • Manage listing health: suppressed, stranded, flagged listings resolved within 24 hours. • Monitor Buy Box anomalies, enforce Brand Registry, and manage seller feedback. • Create and maintain SEO-optimized product listings (titles, bullets, descriptions). • Coordinate with creative teams, ensuring all assets meet Amazon requirements. • Manage A/B testing via Amazon MYE: launch, monitor, analyze, and report results. • Maintain Amazon Brand Store and ensure content consistency across platforms. • Create and manage inbound FBA shipments across US, CA, and UK. • Track shipments end-to-end, reconcile discrepancies, and escalate issues promptly. • Monitor inventory levels daily, flagging risks before stockouts occur. • Deliver a comprehensive Monday report by 9AM EST covering account health, inventory, open cases, A/B tests, customer experience, and creative pipeline status.

Job Requirements

  • Hands-on experience with Amazon Seller Central (FBA, listing suspensions, case management, crisis resolution).
  • Strong problem-solving skills and ability to manage operational crises.
  • Excellent written English for reports, case notes, and customer communication.
  • High attention to detail, proactive mindset, and accountability.
  • Ability to work with overlap until 12:00 EST, Monday–Friday.

Benefits

  • 2-week paid trial period.
  • Performance bonus opportunities tied to successful product launches.
  • Long-term role — building a 10-year company, not a short-term project.
  • Flexible time off: 7 days for part-time and 14 days for full-time, usable for vacation, sick leave, or national holidays (no mandatory US holiday schedule).
  • Structured incentive plans including monthly and quarterly bonuses based on performance and brand priorities.

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