Data for Engineers
Professional Services Consultant – Solutions Architect
Location
India
Posted
9 days ago
Salary
0
Seniority
Senior
Job Description
Professional Services Consultant – Solutions Architect
New Relic
• Join our team as a Professional Services Consultant, a critical role focused on the technical design, deployment, and adoption of the New Relic Observability platform for our most strategic customers. • Serve as the deep technical expert, translating complex customer needs into robust, scalable, and automated Observability solutions. • Bridge the gap between our product capabilities and the customer's modern, often cloud-native, application and infrastructure environments. • Architect solutions that leverage Platform Engineering best practices, integrating New Relic seamlessly into their CI/CD pipelines, automation frameworks, and internal developer platforms to drive wall-to-wall observability. • Measure success by the depth of technical value realized and the long-term strategic adoption of the platform across customer organizations.
Job Requirements
- 5+ years of hands-on experience in a technical consulting, solutions architecture, or senior engineering role, specifically focused on cloud and application performance technologies.
- Proven, extensive experience with core Platform Engineering concepts, including building and maintaining automated, self-service infrastructure and delivery pipelines.
- Deep expertise in Automation, Scripting (e.g., Python), and CI/CD practices and tools. Experience with containerization (Docker, Kubernetes) is highly valued.
- Exceptional knowledge and practical experience with Observability concepts (The Three Pillars) and products (New Relic, Datadog, Dynatrace, etc.) is extremely important.
- Hands-on experience designing and deploying solutions on major cloud providers (AWS, Azure, or GCP).
- Strong communication and presentation skills with the ability to influence senior technical stakeholders and drive consensus on complex technical architectures.
Benefits
- Fostering a diverse, welcoming and inclusive environment
- Flexible workforce model allowing fully office-based, fully remote, or hybrid work arrangements
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