Role Description We are looking for an experienced Senior Project Manager to join our JD Edwards practice and lead the delivery of strategic customer projects. The successful candidate will be responsible for managing projects, acting as the primary point of contact for customers, and ensuring successful project execution from initiation through completion. - Strong customer-facing capabilities - Excellent communication skills - Ability to manage multiple projects simultaneously in an international environment - Work closely with customers, stakeholders, and cross-functional teams - Ensure projects are delivered on time, within scope, and to the highest quality standards - Collaborate with teams across different countries - Coordinate resources, manage risks and dependencies - Monitor project progress and maintain strong customer relationships - Combine solid project management expertise with strong leadership skills Qualifications - Bachelor's or Master's degree - 5–10 years of Project Management experience - Experience in ERP implementations or support projects - Knowledge of JD Edwards - Experience working in international and multicultural environments - Understanding of ERP project lifecycles and delivery methodologies - Strong project planning, reporting, and stakeholder management capabilities - Experience serving as the primary customer-facing point of contact on projects - Fluent in English - Fluent in French Benefits - A competitive salary and benefits package - Flexible working arrangements, including remote working opportunities - Training and development programs to support your personal and professional growth - The opportunity to work on international projects with leading global customers - A collaborative, multicultural, and supportive work environment - Career growth opportunities within a rapidly evolving organization - A fun, fast-paced, and international workplace culture

• Fully accountable for one or more project management seats • Manage a team of up to 3 coordinators, 4 writers, and 1 editor • Ensure workflows for all projects are reviewed for accuracy, updated, documented, and improved • All costs are accounted for and within budget • Clients’ retention and satisfaction rates must meet specified targets

• Lead SEO projects across the NL and DE markets: technical, semantic and editorial audits. • Define and prioritize on-page, off-page and technical recommendations (indexing, Core Web Vitals, structured data JSON-LD / schema.org ) by business impact, not just by volume of opportunities. • Build localized content strategy: beyond translation, a genuine cultural and linguistic adaptation of search intent specific to each market. • Integrate GEO (Generative Engine Optimization) considerations: optimizing for answer engines and generative AI (AI Overviews, ChatGPT, Perplexity…). • Own ROI-driven performance tracking: connect SEO/GEO actions to concrete business outcomes (qualified traffic, conversions, revenue, pipeline), set up KPIs and attribution, and report on return on investment per market. • Build clear, decision-oriented reporting via Search Console, GA4, Looker Studio and rank-tracking tools, dashboards that tie effort to value, not vanity metrics. • Coordinate stakeholders: copywriters, translators, developers and local market leads.

• Lead and manage multi-site HVAC and refrigeration projects, including equipment installation, system retrofits, and maintenance programs within active, operating stores • Serve as the primary client-facing representative for all mechanical (HVAC/R) project scopes, building strong relationships and ensuring alignment across stakeholders • Act as the HVAC/Refrigeration subject matter lead, ensuring best practices, system performance, and regulatory compliance across all sites • Act as the owners representative, coordinating between franchisees, general contractors, architects, and vendors • Monitor project progress to ensure schedule, budget, quality, and safety goals are achieved • Review construction documents, scopes of work, and contractor proposals • Manage change orders, budgets, invoicing, and financial reporting • Lead punch list completion and project closeout • Provide regular project reporting and proactive risk management