• reimagine end-to-end customer experiences • define services, APIs, and components for a world-class platform • build strong partnerships with senior leaders • manage metrics to assess risk and track dependencies • establish a holistic talent strategy for product organization

• Creating and establishing the product vision for this business line and ensuring alignment with business objectives • Assessing the current state of products, identifying ways to transform existing solutions while thinking through innovative new solutions that need to be built or bought • Establishing, aligning and tracking KPIs to ensure that technology investments in this area achieve the impact and ROI expected • Identifying and implementing the most suitable vendor solutions, through a transparent and rigorous approach, which includes putting together RFPs and managing the selection process • Working closely with the Engineering team on in-house product development to deliver high quality tech products that address the business’s needs • Championing the voice of the user and establishing forums for feedback from the business • Partnering with business leaders and key stakeholders and representing technology in relevant internal and external forums • Influencing and negotiating with vendors to obtain the best quality products and service, as well as favourable terms, and holding them to account • Developing relationships with key industry partners in agency lending, such as Fannie Mae and Freddie Mac, and engaging with them regularly on technology • Staying connected to the broader technology organization, within Capital Markets and across JLL, and identifying opportunities to leverage existing products

• Own Product Strategy and Delivery for an Assigned Domain • Lead and Develop Product Talent • Translate Complex Workflows into Scalable Product Solutions • Drive Roadmap Execution and Release Planning • Integrate Data Science and ML into Product Decisions • Drive Customer-Centered Discovery and Iteration • Define and Measure Product Success • Support Cross-Functional Launch and Enablement • Contribute to Product Operations and Process Maturity

• Own and drive execution of the product strategy for a defined product area or set of features within the broader platform strategy. • Translate product strategy and product organization strategy into clear quarterly plans, prioritized backlogs, and actionable requirements for product, engineering, and design teams. • Lead day-to-day product discovery and delivery efforts within your team, including writing product briefs to communicate with cross-functional teams. • Make prioritization decisions within your product area, balancing customer needs, technical constraints, and business impact. • Manage and develop a small team of product managers, providing coaching, structured feedback, and clear performance expectations. • Partner closely with engineering leadership to ensure delivery predictability, quality, and alignment to roadmap commitments. • Work directly with customers, prospects, and customer-facing teams to gather feedback and validate solutions. • Support go-to-market efforts by ensuring product readiness, internal enablement, and clear articulation of value propositions. • Monitor product performance through defined KPIs and recommend iterative improvements based on data and user insights.