• Perform data integrity tasks, deploy user-centric solutions using declarative development tools, and create technical documentation • Serve as a contact for general Salesforce requests, utilizing our ticketing system and resolving user issues • Develop and deliver training sessions and documentation to empower staff to create their own reports and dashboards • Implement customizations and automations within Salesforce to improve workflow efficiency based on user feedback • Provide configuration support and data maintenance for project management (ClickUp) and digital asset management (Google Drive) systems • Identify operational bottlenecks and suggest sustainable technological practices to improve departmental workflows • Assist in creating and updating Standard Operating Procedures (SOPs) and IT user policies, such as naming conventions • Work alongside IT contractors on specific projects and help manage the delegation of technical tasks • Participate in the evaluation of new software requests to ensure they align with existing technical infrastructure • Perform IT or database-adjacent tasks as assigned to support the broader technology team

Role Description This position is part of the Department of Neurology Financial Support Unit. The purpose of this position is to coordinate the Research Administration activities of the department, including grants and contracts from inception through termination. - Provide grants management, financial planning, reporting, and accounting support for the Department pre-and post-award grants, contracts, and clinical trials. - Support faculty funding including Foundation and other discretionary sources of funding. - Duties require experience in Oracle, Cognos, and other university information systems to perform expense and revenue review and corrective entries. - Prepare Journal Entries or Labor Distribution adjustments. - Assist Principal Investigators with proposal development and submittal, post-award reporting, document processing, and compliance. - Knowledge of OHSU, federal/NIH, and other regulatory and funding agency policies is essential. - Identify problems or changing environments, recommend solutions, and communicate important information to Principal Investigators and Department personnel. - Function as a critical Central Administration team member in the development and implementation of a cohesive fiscal and administrative program to serve the Department’s research missions. - Work closely with the Department Administrator, Grants and Contracts Manager, Human Resource Manager, and Department Principal Investigators to achieve position responsibilities and objectives. Qualifications - Bachelor’s degree AND one year of grants and contracts administration experience, OR three years of grants and contracts administration experience, OR equivalent combination of training and experience. - If one year of experience is not met, may start as a trainee position with the expectation of additional training to be completed within one year. - Excellent written and verbal communication skills required. - Must have excellent customer service skills. - Skills in word processing, graphics, and database including Microsoft Office (Word, Excel, Access, PowerPoint), Adobe Acrobat required. - Able to adapt to ever-changing technology. - Businesslike, excellent interpersonal skills in dealing with personnel at all levels; must be self-motivated. - Must be reliable for deadlines and accuracy of work. - Must have efficient and organized work habits, and be flexible to handle needs as they arise. Preferred Qualifications - Bachelor’s degree in Business Administration with major courses in Accounting, Finance, or related field. - Certification from the Society of Research Administrators (CRA). - Experience with OHSU policies and procedures preferred. - Experience using: InfoEd, MS Access - Intermediate, Cognos. Additional Details - May require overtime due to completion of grants at deadline. - This is a fully remote position M-F during normal business hours. - Must be able to work on a computer for 5-6 hours at a time. - Heavy use of phones, personal computers, and OHSU computer programs. - Work effectively as a part of a multidisciplinary team to utilize staff resources appropriately. Why apply to OHSU? - We are Oregon's only public academic health center. - In addition to caring for patients, we lead groundbreaking research. - We also train the next generation of health care professionals. - As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. - All are welcome. - OHSU welcomes people of all ages, ethnicities, genders, national origins, religions, and sexual orientations. - We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. - To request reasonable accommodation, contact askhr@ohsu.edu.

• Support the coordination of medical and social services for members • Review, prioritize, and triage incoming Care Team tasks • Screen members using established guidelines to identify care needs • Initiate referrals to Case Management and other specialty programs • Conduct outreach to members, providers, and care team partners • Utilize internal systems to document member information accurately • Support the development and implementation of member care plans • Coordinate healthcare services and assist in identifying care options • Perform non-clinical research to support case development • Communicate effectively with internal teams, providers, and members • Provide administrative and operational support • Maintain accurate documentation in compliance with company policies

• Work directly with a Retention Marketing Manager to execute data-driven email and SMS strategies for our DTC/e-commerce clients. • On a daily basis, you will execute tasks for clients including writing, proofing, and scheduling email and SMS campaigns. • You’ll work directly with clients to manage the revision and approval process of their emails and SMS messages • On a monthly basis, you’ll develop creative campaign concepts for your client's retention marketing calendars. • You’ll work directly with our in-house design team to develop the design approach, ensuring the design vision for campaigns and flows comes to live, and managing the revision and approval process for client emails. • You’ll produce the copy for your campaign concepts and work directly with the client to gain approval on briefs before sending them to our in-house designers. • Driven and enjoy coming to the team and clients with new retention marketing ideas. • Execute automation/flow logic set-up, pop-up builds, and app integrations.