Würth MRO, Safety, & Metalworking logo
Würth MRO, Safety, & Metalworking

National distributor of MRO, Safety and Metalworking Supplies, and provider of proven procurement solutions.

Inside Sales Representative

Location

Ohio

Posted

4 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Inside Sales Representative

Würth MRO, Safety, & Metalworking

• Manage and Grow Book of Business • Maintain regular contact with existing clients to strengthen relationships and drive repeat business • Identify opportunities to upsell and cross-sell products or services • Track account activity and ensure customer satisfaction • Conduct cold calls and outreach to prospective customers to build a strong sales pipeline • Qualify leads and identify customer needs • Schedule meetings or demos as appropriate to advance opportunities • Serve as a primary point of contact for customer inquiries and concerns • Investigate and resolve issues in a timely and professional manner • Partner with internal teams to ensure service delivery meets customer expectations • Meet or exceed individual sales targets and KPIs • Maintain accurate records of customer interactions in CRM systems • Provide regular updates on pipeline activity and forecasts

Job Requirements

  • Bachelor’s degree or equivalent experience preferred
  • 2+ years of inside sales, customer service, or account management experience
  • Strong communication, negotiation, and relationship-building skills
  • Ability to handle rejection and maintain persistence in a sales-driven environment
  • Proven ability to manage multiple priorities and meet deadlines
  • Experience with CRM systems (e.g., Salesforce, HubSpot) preferred

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