• Ensure consistent execution of WOW (Wow Operating Way) plan for all locations. • Manage the activities of all locations within the designated market through active coordination with the individual locations’ General Managers. • Monitor capture rates to insure stores are taking full advantage of opportunities. • Manage and hold all staff accountable for shop performance by ensuring all reporting employees understand the company mission to WOW every customer and be the best, ensuring staff is following standard operating procedures (SOP), recognizing and documenting exceptional and substandard performance. • Be the conduit for load leveling for the market by holding daily calls. • Recruit, interview, train new hires. • Ensure customer satisfaction by coaching staff and resolving customer concerns as required. • Seek out opportunities for continuous education and development for all employees. • Participate in external marketing and team building activities as requested. • Promote safe, clean working conditions; review audits and safety records of their locations. • Ensure all personal protective equipment is being used properly and document managers that do not enforce safety policies. • Work with corporate staff to achieve the external growth of the assigned market internal reporting and communications to meet or exceed the objectives of the area business plan. • Review location performance against goals with location managers, and provide coaching to ensure all locations are performing to potential. • Contact all claims managers and dealer accounts on a monthly basis (minimum). • Conduct operations reviews with location managers and audits (in-person) on a monthly basis, and meet as requested. • Promote, develop and act as a liaison with area insurance contacts and other referral points. • Ensure that stores are responsive to clients in a timely manner.

• Setting a clear vision and goals for the store to achieve targeted performance in all areas of the business • Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes • Attracting, developing and retaining the very best talent for the store • Creating an exceptional customer experience to drive customer loyalty • Developing and maintaining productive relationships with manufacturer partners • Analyzing the business to determine shortfalls and developing action plans to improve performance • Driving the business through a high-level of involvement in the day-to-day operations

• Program Execution: Implement and support regional safety programs, standards, and initiatives to ensure consistent application across assigned dealerships and service centers. • Leadership Coaching: Provide guidance to local leaders and Team Members to strengthen safe work practices, hazard recognition, accountability, and Camping World’s “True North” safety culture. • Operational Alignment: Collaborate with regional and location leadership to align safety expectations with operational priorities and daily business execution. • Field Verification: Conduct field visits, workplace observations, safety inspections, and corrective action follow-up to verify compliance and drive continuous improvement. • Regulatory Compliance: Support compliance with OSHA, EPA, DOT, fire code, and company safety requirements across service, retail, parts, delivery, and lot operations. • High-Risk Controls: Reinforce required controls for RV roof work, fall protection, forklift operations, lockout/tagout, battery charging, chemical handling, and hot work. • Incident Management: Support timely incident response, investigation, root cause analysis, corrective action development, and communication of relevant trends. • Claims and Recovery Support: Coordinate with Human Resources, Risk Management, claims partners, and operations leaders to support workers’ compensation follow-up, return-to-work coordination, and injury prevention. • Training and Onboarding: Deliver and reinforce safety training for field leaders and Team Members, including support for new acquisitions, new leaders, and locations requiring additional safety support.

• Support the Field Safety Director and Vice President of Safety in the implementation and oversight of safety, health, and environmental programs across an assigned region. • Collaborate with field and operations leadership to promote Camping World’s “True North” safety culture. • Maintain regulatory compliance, mitigate operational risk, and ensure timely completion of corrective actions through field engagement, coaching, inspections, training, and incident follow-up. • Implement and support regional safety programs, standards, and initiatives to ensure consistent application across assigned dealerships and service centers. • Provide guidance to local leaders and Team Members to strengthen safe work practices, hazard recognition, accountability, and Camping World’s “True North” safety culture. • Conduct field visits, workplace observations, safety inspections, and corrective action follow-up to verify compliance and drive continuous improvement. • Support compliance with OSHA, EPA, DOT, fire code, and company safety requirements across service, retail, parts, delivery, and lot operations. • Reinforce required controls for RV roof work, fall protection, forklift operations, lockout/tagout, battery charging, chemical handling, and hot work. • Support timely incident response, investigation, root cause analysis, corrective action development, and communication of relevant trends. • Coordinate with Human Resources, Risk Management, claims partners, and operations leaders to support workers’ compensation follow-up, return-to-work coordination, and injury prevention. • Deliver and reinforce safety training for field leaders and Team Members, including support for new acquisitions, new leaders, and locations requiring additional safety support.