Role Description We are currently seeking an Estate Resolution Administrator to join our team. In this role, the ideal candidate will be responsible for reviewing legal documents for accuracy and policy compliance, reviewing all supporting documents as well as electronic filing documents with Official Receiver ("OR"). This is a remote role. - Preparing documentation for filing and/or associated correspondence. - Obtaining all proper supporting information and documentation to ensure a proper, efficient administration of the file (including, but not limited to income and other tax filings, asset realizations). - Liaising with the administration team, including, but not limited to, assisting with obtaining information, documentation and following up on complex issues where input and interpretation are requested. - Using Microsoft Dynamics CRM to extract file details and information. - Preparing and reviewing files for completeness and following up on outstanding documents. - Liaising with internal clients for clarification and issue resolution. - Organizing file documents in accordance with our naming protocols. - Calculation of income and surplus income obligations. - Understanding relevant legal requirements of multiple provincial jurisdictions. - Performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations and computation of realizable value. - Creating all documents required for signature. - Reviewing sign-up documents for accuracy and policy compliance as well as filing documents with Official Receiver ("OR"). - Accurately transferring pertinent information from written and scanned records into Ascend (our internal software). - Maintaining client confidence and protecting operations by keeping information confidential. - Liaising with external clients for clarification or outstanding documents. - Reviewing amended proposals. - Other tasks as required. Qualifications - Post-secondary education or related equivalent experience. Insolvency Administrator Certificate is an asset. - Previous insolvency administration and/or customer service experience is preferred. - Excellent verbal and written communication skills to speak effectively with clients and other third parties. - Strong attention to detail and the ability to multitask in a fast-paced environment. - High computer literacy including the ability to learn new programs. - Excellent time management and organizational skills. - Great interpersonal skills to deal with team members, staff, and clients. - A team player who can also work independently and take ownership of their workload. Benefits - Remote work model. - Vacation and wellness days. - Extended health and dental coverage, plus virtual doctor services. - Employee Assistance Program and mental health resources. - Company-matching retirement savings plan. - Financial support for professional development. - Annual company events. - Exclusive access to perks and discounts.

Role Description The Debt Solutions Administrator will provide exceptional service to our clients while supporting our team of Licensed Insolvency Trustees and Debt Solutions Managers with other administrative tasks. - Accurate file input of pertinent information into Ascend, Microsoft Dynamics and other software. - Working independently on a variety of files assigned by Debt Solution Managers and/or Regional Practice Leader. - Verifying files for accuracy and completeness on the application and supportive documentation. - Developing and organizing a plan including contact points with the client, gathering documents, and following up to get each file from its current status to the next stage in the process. - Communicating promptly and as planned with the prospective client to acquire outstanding items that will enhance the client's experience in preparation to sign with the Debt Solution Manager. - Providing clarity and guidance on insolvency and explaining next steps to the prospective clients. - Efficiently organizing and uploading documentation to an internal database. - Collaborating with other teams to prepare file for input. - Liaison with admin and banking teams regarding outstanding issues on files. - Establishing and nurturing good working relationships with a team of 4-5 Debt Solution Managers across Canada. - Other duties as may be required. Qualifications - Post-secondary education or related equivalent experience. - 3 years' experience in an administrative or clerical role. - Previous experience in the consumer insolvency experience is highly desirable. - Natural ability to recognize and speak to the client's emotional state. - Excellent verbal and written communication skills to effectively connect with clients and other stakeholders. - Strong attention to detail and the ability to multitask in a fast-paced environment. - Excellent organization and time management skills. - High computer literacy with Microsoft Office and the ability to learn new programs. - Great interpersonal skills to deal with team members, staff, and clients. - A team player who can also work independently and take ownership of their workload. - Experience with Microsoft Dynamics CRM would be an asset. Benefits - Flexible work arrangements. - Generous vacation, wellness days, and birthday off. - Extended health and dental coverage, plus virtual doctor services. - Employee Assistance Program and mental health resources. - Company-matching retirement savings plan. - Financial support for professional development. - Annual company events. - Exclusive access to perks and discounts.

Role Description Contributes to design, deployment, and support of middleware technologies that enable seamless communication between applications. This role demands deep understanding in middleware platforms such as but not limited to Microsoft Server, Microsoft SQL platforms, Apache Tomcat, and JBoss. This role plays a significant part in ensuring performance, operations & maintenance, scalability, and security across our application ecosystem. Key Responsibilities - Administer, configure, and maintain middleware platforms across development, test, and production environments. - Lead troubleshooting and root cause analysis for middleware-related issues. - Collaborate with application developers, Security, and infrastructure teams to ensure seamless integration. - Monitor system performance and implement tuning strategies for optimal throughput and reliability. - Manage SSL certificates, security configurations, and compliance standards. - Support patching, upgrades, and vulnerability remediation for middleware components. - Contribute to documenting architecture, configurations, and operational procedures. - Contribute to new project planning, research, development and deployment. - Provide expertise in environment refresh projects. - Participate in disaster recovery planning and execution. Qualifications - Must be a US citizen with no outstanding debt they are not paying off and no felonies (Public trust eligible). - Must have good communication/ability to be customer facing. - 5+ years of experience supporting middleware technologies/platforms such as MS Server, MS SQL, Apache Tomcat, and JBoss. Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Must be able to obtain a 6C Public Trust government clearance. - Must currently reside in the U.S. - Must be able to pass a criminal background check. - Must not be delinquent or in default on any federal student loans. - Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Preferred Areas of Knowledge - Experience with AWS cloud services. - Experience in deployment and integration of COTS products as well as ETL scripting. - Understanding of and history of deploying Single Sign On (SSO) and Two Factor Authentication (TFA) solutions. - Prior experience in Federal security standards and PII masking desirable.

Role Description We are currently seeking organized and detail-oriented individuals to join our team as Work From Home Booking Administrators. In this role, you will support clients by managing bookings, coordinating travel arrangements, and ensuring all reservation details are handled accurately and efficiently. This is a fully remote opportunity with flexible hours, making it ideal for individuals looking for a work-from-home role with growth potential. No prior experience is required—training and ongoing support are provided. - Manage and process bookings for flights, hotels, cruises, and vacation packages - Review and confirm reservation details to ensure accuracy - Coordinate scheduling and travel arrangements based on client preferences - Communicate with clients via email and online platforms - Assist with updates, changes, and general booking support - Maintain organized records of bookings and client information - Stay up to date on current promotions, availability, and travel options Qualifications - Strong attention to detail and organizational skills - Ability to manage multiple tasks and deadlines - Clear and professional communication skills - Self-motivated with the ability to work independently - Basic computer skills and comfort using online systems - Willingness to learn and follow training provided Requirements - Must have access to a computer and reliable internet - Must be authorized to work in the US, UK, Australia, LATAM, or Spain Benefits - 100% remote, work-from-home flexibility - Flexible schedule (part-time or full-time options) - Step-by-step training and onboarding - Ongoing mentorship and team support - Access to travel-related perks and discounts - Opportunity for growth