Role Description Provides oversight and leadership to a team of claims adjusters responsible for managing property, automobile, and liability claims from initial review through final resolution, including matters in litigation. Oversee policy interpretation and coverage determinations related to loss, damage, or injury, ensuring claims are investigated, evaluated, and resolved in an efficient, compliant, and cost-effective manner. Responsible for supervising adjusters handling large Self-Insured Retention (SIR) accounts and ensuring timely and accurate assessment of loss exposure, reserving practices, and settlement strategies. Ensures that claim developments, exposure evaluations, and strategic recommendations are effectively documented and clearly communicated to clients to support informed decision-making. Duties and Responsibilities - Oversee team that will review and interpret coverage, process, and conclude assigned claims including investigation and evaluation of Property, Auto and/or General Liability Casualty Claims. - Oversee teams’ direction of outside investigative service providers and work closely with the client and client counsel and investigative services to advance the claim to conclusion. - Maintain an ongoing diary. - Continually assess adjusting oversight of exposure and evaluate for accurate reserves and settlement recommendation. - Approve Loss Reports providing thorough analysis of coverage, liability, and damages. - Ensure team Subrogation and/or risk transfer exists and initiate recovery efforts. - Ensure team achieves success when tracked against specific KPI measurements. - Provide outstanding service to the client. Special Requirements - At least three years of Automobile Supervision experience required. - Knowledge of claims handling concepts, practices, and techniques, including but not limited to coverage issues, litigation management and product line knowledge. - Demonstrated verbal and written communications skills. - Demonstrated advanced analytical, decision-making and negotiation skills. - Computer proficiency. Preferred Skills - Ability to communicate effectively and clearly, both orally and in writing. - Ability to manage relationships in a fast-paced environment, while demonstrating problem solving and decision-making skills to collaborate with customers. - Good analytical abilities to review, exercise judgment and evaluate claims to make sound decisions with a minimal amount of supervision. - Excellent customer service skills. - An understanding of the litigation process and case valuation in multiple jurisdictions. - Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense. - An ability to handle assigned claims following company guidelines and industry best practices with a minimal amount of supervision. - Time management skills, organizational skills, and ability to prioritize issues and tasks. - Ability to effectively operate computer equipment and applications. - Independence, flexibility, and creativity. Qualifications - Bachelor’s degree in a related field (preferred); seven (7) years related auto and general liability experience; or equivalent combination of advanced education and experience. - A minimum of three years’ supervisory experience is also required. Knowledge, Skills, and Abilities - Technical knowledge of statutory regulations. - Ability to work on a diary system, prioritize tasks and meet strict deadlines. - Strong analytical skills. - Proficient in Word and Excel. - Excellent written and verbal communication skills, including conveying technical details to claimants, clients, Supervisor reports and staff. - Ability to manage employees of various skill levels. - Excellent interpersonal skills. Other Qualifications - Certifications and/or licenses as required by State regulation. - Candidate must have a NY adjuster license. Equipment Operated/Used - Computer - 10-key - Printer - Copier - Fax machine - Other office equipment Special Equipment or Clothing - Appropriate office attire.

• Provides oversight and leadership to a team of claims adjusters. • Oversee claims from initial review through final resolution. • Ensure claims are investigated, evaluated, and resolved efficiently. • Maintain an ongoing diary. • Provide outstanding service to the client.

Title: Supervisor, Imaging Location: Issaquah, WA Job Description: What's the Short Version? The Supervisor, Imaging oversees the Imaging Team and is instrumental in leading performance within the apparel/commercial imaging team environment. They oversee the workflow of high volumes of images between photographers/studios, clipping vendors and design & web teams. This role owns the approach to processing, color correction and renaming for print and digital outputs as well as the entirety of the postproduction workflows. They supervise a team of digital imaging specialists and ensure resources are in place to meet targets, coordinating directly with studios, project managers, art directors and various web Ops teams. They are responsible for short and long-term planning, including allocating labor, requesting flex resources during busy times and assigning job duties. They forecast future volumes and make plans to garner resources, creating contingency plans and reacting quickly to changing priorities. What Will You Be Doing? - Day to day supervision and oversight of imaging/postproduction team, planning logistics and assigning work to ensure work flows continuously. - Oversee and communicate resourcing needs, booking freelance imaging staff when needed. - Maintain uniform processes (SOP’s) for imaging/postproduction team to follow for print and digital mediums, keeping them up to date as things evolve and change. - Responsible for leading Imaging Services across lifestyle, on figure web and product shoots, including creative, studio team and education team workflows. - Work cross-functionally with production team and Design Directors to vet print layouts. - Responsible for ensuring design teams have all images they need for print proof rounds by delegating tasks for Imaging team through review of layouts/comments in advance of due dates. - Collaborate with internal Digitech to develop image review process, providing necessary feedback to ensure high-quality image receipt for imaging team. - Collaborate with Digital Product team to ensure hand-off of image assets is efficient and comprehensive. - Manage the flow of image assets through all post-production stages of the studio workflow including pre-clipping work, color correction, image manipulation and final hand off/delivery. - Ensure Imaging team follows appropriate processes, procedures, forms and job tracking to keep image deliverables on time. - Own workflow for finished projects, delivering final files in varying formats to internal/external partners as necessary. - Process and accurately expense Imaging-related invoices and bills. - Assist Manager, Studio Ops with data augmentation in order to ensure imaging team workloads and workflows operate correctly in Creative Force. - Anticipate and effectively mitigate problems, and consistently communicate to stakeholders/managers about updates on progress, relevant delays or issues. - Coach, mentor, and provide feedback to team to help further ongoing education via webinars, tutorials, conferences, etc. - Perform other duties as assigned. - Comply with all policies and standards. What Are We Looking For? - Bachelor's Degree or equivalent experience - 1-3 years experience as retoucher/image editor or the like for commercial shoots/studios - Experience in a supervisory role is preferred - Leadership experience in post production, retouching or color correction a plus - Professional experience in a high volume, high production studio environment - Proficiency in or willingness to learn script writing – Apple Scripts and PC Scripts - Extreme organizational skills and high acumen for attention to detail - Proficiency with Microsoft Office Suite, Adobe Creative suite, Capture One, Adobe Workfront and Creative Force - Working knowledge of photography/video methods and equipment, file preparation, photo manipulation, retouching and product silhouetting within the Mac OSX and PC environment - Ability to influence and build successful working relationships with a diverse set of partners - Proven ability to make and implement decisions - Exceptional interpersonal communication skills - Experience leading process improvements and/or operations tool implementations - Understanding of image/video specs and file formats - Experience working in an environment with multiple stakeholders - Excellent writing, verbal communication and interpersonal skills - Employee must be able to handle strenuous deadlines and be flexible and available to interact with employees at all levels - Detail oriented with strong project management skills - Occasional out of state travel may be required What's Our Offer? Salary Range: You`ll earn between $85,000 - $115,000 annually, depending on experience. Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: - Comprehensive medical, dental, and vision benefits - 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle - Life insurance - Short/long-term disability coverage - Paid maternity/paternity leave - Pet insurance What Should You Expect? Remote: Our standard working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and standard office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to perform close visual work on a computer for extended periods. The employee may occasionally lift and/or move up to 10–15 pounds. Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions. Local travel between studios required, occasional out of state travel may be required

• Supervises WC claims staff in their day-to-day operations • Assists Claims Manager with recruitment, interviewing, and onboarding new staff • Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements • Provides technical and jurisdictional guidance to claims staff • Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific issues