• Facilitates growth for the Bank through business development and management of key client relationships. • Maintains an outstanding and continuous record of significant revenue generation from sales and syndications. • Acts as an escalation point for complex client issues, using strategic problem-solving to resolve conflicts and maintaining strong client relationships. • Structures complex deals and secures credit approvals, working with internal stakeholders and external partners to optimize revenue. • Develops new business by contacting prospects and clients, and by cross-selling Bank products and services that include credit, trust/investment and cash management. • Reviews loan applications and cash management service agreements, ensuring accuracy, completeness, and alignment with the bank's risk management standards. • Develops market strategies to align with business goals, identifying opportunities, and expanding client portfolios. • Identifies key market segments and leverages industry trends to drive business growth and expand the client base. • Represents bank at industry forums and conferences, leveraging insights on trends, competition, and emerging products to drive strategic decision-making. • Engages with senior leadership and cross-functional teams to align strategies, address client needs, and drive holistic business solutions. • Prepares reports on team performance, client satisfaction, and market trends for senior executives, providing insights and recommendations for strategic adjustments. • Builds and maintains strong long-term relationships with the bank’s high-value and strategic clients, providing strategic advice on financial solutions and ensuring exceptional service and partnership. • Analyzes market trends, client industry developments, and competitive positioning to inform client solution strategies and optimize client satisfaction. • Ensures adherence to regulatory requirements, internal controls, and compliance policies in all aspects of relationship management, mitigating risk and maintaining service standards.

• Lead and oversee a dedicated team of Financial Aid Coordinators • Ensure students have seamless financial aid experience each term • Monitor and improve critical KPIs and performance metrics • Support termly financial processing goals • Oversee the administration of financial aid programs

• Keep daily operations running smoothly across residential and commercial properties • Partner with property managers to make sure leasing, maintenance, and tenant communications are on point • Spot inefficiencies and make processes faster, better, and cheaper • Prepare professional, investor-ready reports each month/quarter/year • Handle accounts payable/receivable, expense tracking, and cash flow • Create investor update packets with KPIs and portfolio performance summaries • Manage AppFolio, Yardi, or similar platforms for accurate, compliant reporting • Ensure data stays clean, organized, and ready for decision-making • Maintain contracts, compliance files, and operational documentation • Oversee vendor relationships and hold them to agreed standards • Support leadership with scheduling, follow-ups, and task tracking

Magna is seeking a high-caliber Salesforce Business Analyst to join our consulting team. In this role, you will act as the vital bridge between our clients’ complex business challenges and our technical delivery team. You aren't just a documenter; you are a strategic advisor who understands the Salesforce ecosystem and can translate high-level vision into actionable, scalable technical requirements. You will lead the charge from initial discovery through to User Acceptance Testing (UAT), ensuring that every solution we build drives measurable business value and adheres to "Magna" standards of excellence. Serve as the primary liaison between client stakeholders and the delivery team Bring strategy and best practices forward to guide the client in their project journey Lead discovery workshops and process mapping sessions to uncover core business objectives Synthesize multi-unit stakeholder interviews into a unified Salesforce roadmap Draft high-quality user stories with rigorous Acceptance Criteria Maintain the requirement baseline and manage the backlog in partnership with Project Managers Collaborate with Developers during sprints to clarify edge cases and business rules Ensure all requirements are traceable from initial discovery through to final deployment Partner with Solution Architects to ensure designs align with enterprise standards Advocate for Configuration vs. Customization, highlighting risks and tradeoffs of each approach Validate that technical designs accurately reflect the documented business intent Identify downstream impacts on people and processes; support the creation of training materials and release communication Provide clear status updates on requirements and risks to the internal project team and communicate to the Executive Sponsor to bring awareness Proactively identify scope creep and support the formal change control process with the Project Lead