• Provide technical product and system support in the operating room (e.g., navigation, robotics, implants, instruments, surgical systems) in coordination with the team • Conduct product demonstrations, in-service trainings and workshops for clinical staff, as well as internal sales training • Identify and align sales opportunities across the Cranial and Spinal Technologies product portfolio, analyze customer feedback and relay relevant information to internal stakeholders • Work closely with internal stakeholders (primarily Team West and with a focus on strategic accounts) to optimize customer solutions within our AiBLETM ecosystem (a technologically integrated ecosystem for spine and neurosurgery) • Ensure compliance with regulatory, quality and company policies

Role Description We are currently seeking enthusiastic and customer-focused individuals to join our growing remote team as Vacation Consultants. If you enjoy helping people, exploring travel possibilities, and creating exceptional customer experiences, this opportunity may be a great fit for you. As a Vacation Consultant, you will work with clients to identify travel options that match their interests, schedules, and budgets. From relaxing beach resorts and cruise vacations to family getaways and international adventures, you'll help travelers plan experiences that create lasting memories. This role offers the flexibility of working from home while developing valuable skills in client relations, travel planning, and sales support. No prior travel industry experience is required, as comprehensive training and ongoing mentorship are provided. What You'll Do - Consult with clients to learn about their travel goals, preferences, and desired experiences - Research destinations, vacation packages, resorts, cruises, and travel opportunities - Present personalized travel recommendations tailored to individual needs - Assist with coordinating accommodations, transportation, activities, and excursions - Provide guidance throughout the planning and decision-making process - Communicate with clients through email, phone, and virtual communication platforms - Coordinate travel arrangements and booking details with supplier partners - Maintain accurate records of itineraries, reservations, and client interactions - Stay informed about industry trends, destination highlights, and promotional offers - Deliver exceptional service from the initial inquiry through trip confirmation Qualifications - Interest in travel, hospitality, customer service, sales, or tourism - Strong verbal and written communication skills - Excellent organizational and multitasking abilities - Comfortable working independently in a remote environment - Basic computer skills and familiarity with web-based tools - Positive attitude and commitment to providing outstanding service - Ability to learn new systems and processes - Must be at least 18 years of age - Must reside in the U.S., U.K., Mexico, Spain, Australia, or another approved hiring region - Previous travel industry experience is not required; training is provided Benefits - Fully remote work opportunity - Flexible schedule designed around your lifestyle - Professional onboarding and ongoing development resources - Continued mentorship and support from experienced team members - Access to travel suppliers, booking technology, and industry tools - Travel-related incentives and exclusive perks - Opportunities for career growth and advancement - Collaborative and supportive virtual team environment - Valuable experience in travel planning, customer engagement, sales, and relationship management

• Utilizes clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members • Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation along the continuum of care • Communicates with providers and other parties to facilitate care/treatment • Identifies members for referral opportunities to integrate with other products, services and/or programs • Identifies opportunities to promote quality effectiveness of Healthcare Services and benefit utilization • Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function

Role Description As a Senior Entertainment Travel Consultant, you will confidently offer expert guidance and be keen to share your knowledge. You will assist our clients to perfect their travel plans, providing calm and reassuring support. You will enjoy making recommendations for: - Great places to stay - The best seat onboard - The latest special offers - Ways to make their journey run more smoothly You will give clients all necessary data to allow them freedom and responsibility to make informed decisions and immerse yourself in clients' business environments. As a Senior Travel Consultant - Publicity Entertainment, you will: - Accurately and efficiently handle incoming travel requests via multiple channels (e.g., phone, emails) for A-listers, VIPs, Talent, Press, and groups. - Provide creative solutions to ensure publicists' requirements are met. - Be aware of budgets and offer the best solutions possible. - Understand the needs of publicists and travelers, guiding them to the best solutions. - Handle amendments, cancellations, and schedule changes, including recalculations of domestic and international airfares. - Manage accommodation, meet & greets, chauffeured cars, lounges, and other VIP services. - Deliver great customer service each time, showing enthusiasm for working with clients. - Update Travel Manifests and travel logs. - Ensure accuracy in itineraries, back-office invoicing, and billing. - Keep up to date with the changing nature of travel resulting from the pandemic. - Provide visa and country entry restriction guidance. - Work with colleagues in different regions to provide a successful global follow-the-sun operation. Qualifications - Previous entertainment travel experience or VIP travel is essential. - A strong working knowledge of Sabre GDS and good fares and ticketing expertise. - Good worldwide geography and keen attention to detail. - Proven ability to handle multiple priorities simultaneously and adapt to change. - Ability to work flexible hours. - Ability to work independently, exercising discretion and judgment. - Proven excellent customer service provision and problem resolution skills. - Ability to work under pressure. - Adaptable to aspects of the client culture. - Ability to work with international teams to serve a common goal. - Experience with handling small or large groups would be beneficial. Benefits - Flexible working hours and work-from-home or remote opportunities. - Opportunities to grow your skillset and career. - Generous vacation days to rest and recharge. - A compensation package that feels fair, including mental, physical, and financial wellbeing tools. - Travel industry professional perks and discounts. - An inclusive work environment where diversity is celebrated.