• Lead Technical & Business Discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk’s differentiated value. • Architect AI-Driven CX & ES Solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. • Drive Technical Strategy Through the Sales Cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring each solution aligns with customer goals and compliance standards. • Integrate & Scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. • Collaborate & Influence: Work cross-functionally to align customer needs with Zendesk’s product roadmap, influence future innovations, and ensure a unified go-to-market strategy. • Measure & Optimize Impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. • Champion AI Adoption: Collaborate with Customer Success to drive AI adoption through value realization initiatives and continued promotion of new AI capabilities. • Stay Ahead of the Curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader.

• Create and deliver technical product presentations to prospective customers • Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs • Lead product evaluations and custom product configurations • Design evaluation test plans with customers and guide the process to successful outcomes

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the role: CrowdStrike is seeking a Corporate Sales Engineer who is passionate about cybersecurity. In this role, you will learn to articulate how current security solutions are designed and deployed, and why they are failing so that you can provide value to potential customers. You will be part of a team responsible for changing what the security market and customers believe is possible with a next-generation endpoint technology. Our Corporate Sales Engineers collaborate with Account Executives to secure new clients, new logos within the US West region. Candidates ideally should be located in the West or Mountain Timezone. What You’ll Do: - Own the technical conversation across the cybersecurity space – e.g., AV, EDR, Incident Response, Forensics, SIEM, MDR, AI Security, Vulnerability Management, Threat Intelligence, and more - Solid understanding of Windows, macOS, and Linux operating systems - Prepare and deliver technical presentations and product demonstrations tailored to customer needs and technical expertise - Manage and execute Proof of Values (POVs) by demonstrating the unique value and capabilities of the CrowdStrike platform against customer requirements - Clearly articulate the CrowdStrike platform's value proposition, competitive differentiation, and technical advantages to both technical and executive audiences - Rapidly learn, internalize, and evangelize new CrowdStrike products and capabilities as they come to market — you'll be expected to go from learning to teaching to selling, quickly. - Strong self-starter with the ability to work independently - Work collaboratively with Sales, Marketing, Support, and Engineering; the Sales Engineer should be the technical bridge between CrowdStrike and prospects/customers - Effective time management and organizational skills a must What You’ll Need: - 2+ years of relevant experience in sales engineering, IT, consulting, Digital Forensics and Incident Response, or related field. - Ability for travel as required - Knowledge of malware analysis, threat intelligence, vulnerability management and risk prioritization frameworks (CISA KEV, CVSS, etc) - Understanding of AI/ML concepts as they apply to threat detection, anomaly detection, or security automation — ability to speak credibly to both skeptics and enthusiasts - Ability to write and modify basic scripts. Preferred languages are PowerShell, Python, and Bash - Experience with virtualization/VDI technologies - Experience with large scale cloud platforms such as AWS, Azure, GCP, etc. - Proficient understanding of legacy and modern identity and SSO providers; such as, Active Directory, Entra ID, PAM Solutions, etc - Customer facing experience and being comfortable leading presentations - Certifications such as CEH, CISSP, OSCP, and SANS or participating in security events such as capture the flag is a bonus - Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. #LI-JN1 #LI-Remote Benefits of Working at CrowdStrike: - Market leader in compensation and equity awards - Comprehensive physical and mental wellness programs - Competitive vacation and holidays for recharge - Paid parental and adoption leaves - Professional development opportunities for all employees regardless of level or role - Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections - Vibrant office culture with world class amenities - Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $75,000 - $115,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here. Expected Close Date of Job Posting is:08-28-2026

• Drive generation of new revenue with new and existing accounts in collaboration with sales and client management teams. • Lead the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions. • Prepare and deliver sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations in person and via screen share-hosted meetings. • Evaluate prospective and current client's business goals, data & systems integration requirements, and recommend effective strategies to meet these needs. • Construct and present ROI analyses and business cases that quantify revenue impact, margin improvement, and risk reduction for economic buyers and C-suite stakeholders. • Engage economic buyers and executive stakeholders throughout the sales cycle, translating technical capabilities into business impact narratives that advance deal progression. • Respond to RFIs and RFPs with well-structured, value-led responses. • Synthesize and prioritize client feedback, competitive, and industry information to evangelize and provide feedback to improve product and service delivery. • Communicate market feedback to product management and services for incorporation to future product developments and service offerings. • Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.