• Design and own scalable enablement programs for Revenue leaders and frontline sellers, with an initial focus on leader enablement, sales methodology, and new hire onboarding. • Build a revenue-specific leader program that complements Affirm’s company-wide leader programming and strengthens coaching, inspection, manager effectiveness, and bench-building capabilities. • Define the strategy and operating model for a unified sales methodology program across Revenue, including how the methodology is translated into practical field behaviors and reinforced over time. • Partner closely with Sales leadership, frontline managers, Instructional Design, and Analytics to align on priorities, target behaviors, rollout plans, and success measures. • Create repeatable program structures, stakeholder rhythms, and governance to ensure programs are scalable, measurable, and consistently maintained over time. • Drive adoption and behavior change through strong change management, manager reinforcement, and in-workflow enablement rather than one-time training events. • Define and track program success metrics, including manager adoption, methodology adoption, behavior change, and field productivity, leveraging insights to continuously improve program effectiveness.

• Own HubSpot end-to-end — lifecycle stages, deal structures, custom objects, attribution models, and integrations • Design and maintain the full GTM tech stack (HubSpot, Monday.com, Make, and connected Finance tools) as a coherent system, not a collection of tools • Build and enforce pipeline data standards so leadership can trust what they see in reports • Build dashboards and recurring reports that track performance against targets set by leadership — pipeline health, conversion rates, renewal risk, expansion signals • Work with Sales leadership to define lead attribution policies, deal ownership rules, and rules of engagement — then instrument them in HubSpot so they're enforced systematically • Identify manual, error-prone workflows and replace them with reliable automations (Make, HubSpot workflows, Monday.com) • Partner with Sales and CS leadership to design clean handoff processes — define what "done" looks like at every transition, document it, and build reporting to monitor execution

• In this role, you will be responsible for leading and tracking strategic and operational programs to improve our Sales, Sales Development and Channel Partnership team’s ability to deliver on revenue & Customer health goals. • Your main objective will be to optimize Sales, Sales Development and Channel Partnership processes, driving efficiency through automation and technology, and ensuring data integrity across systems. • You will report directly to the VP of Revenue Operations and work closely with team members to define goals, strategies, and tactics, as well as implement scalable, repeatable processes. • Configure and manage business tools to optimize their use in our team’s workflows, ensuring they are aligned with our process improvement goals. • Leverage technology to automate processes where possible, enhancing efficiency and enabling the teams to focus on closing deals and delivering value. • Collaborate with stakeholders to identify bottlenecks and opportunities for process improvements. • Lead key initiatives to implement new processes and refine existing ones, ensuring they are streamlined and integrated across all revenue functions. • Develop and maintain dashboards and reporting tools to provide insights into key performance indicators and operational metrics. • Utilize data analytics to gain insights into customer behavior and success metrics, providing actionable recommendations for continuous improvement. • Work with leadership to develop and execute the overall customer success strategy, aligning it with the company's vision and goals to drive customer retention, expansion, and advocacy. • Understand customer journeys and pain points to identify areas for process improvement and customer engagement optimization. • Leverage data outputs to create early signs of at-risk accounts and create workflows enabling teams to action proactively.

Role Description The Senior Manager, Enablement & Activation is responsible for driving strategic account activation, operational performance, and business intelligence across the organization. This role owns the systems, processes, and reporting that turn strategy into execution: - Activating priority accounts - Standardizing and improving core processes - Building and maintaining dashboards and KPI tracking - Producing the Quarterly Business Reviews (QBRs) delivered to critical clients The Senior Manager partners closely with leadership and cross-functional leaders to: - Surface issues before they impact clients or revenue - Hold workstreams accountable to plan - Independently identify and drive improvements Qualifications - 5+ years of related operations, analytics, enablement, or business strategy experience, including 2+ years leading projects or people - Highly analytical, organized, and detail-oriented with strong quantitative and communication skills - Proven ability to build dashboards and reporting; strong Excel and data visualization capabilities (i.e. Power BI, Tableau, or equivalent) - Experience with operational reporting, financial analysis, KPI tracking, and budget coordination - Excellent written and verbal communication skills; comfortable building executive-ready materials and QBRs - Strong problem-solving skills, sound judgment, and comfort escalating matters and driving change - Proficient in Microsoft Suite, with strong Excel, Word, and PowerPoint capabilities; willingness to learn new systems - Must be willing to be on camera for virtual meetings - Independent worker, self-motivated, and able to manage multiple priorities across teams Requirements - Bachelor's degree in Business, Operations, Analytics, or a related field, or commensurate experience - 5-7 years of related operations, analytics, or business support experience preferred Benefits - Competitive base salary - Bonus plan for qualified positions - Comprehensive benefits package including: - Matching 401(k) plan - Health insurance (medical, dental, and vision) - Paid time off - Disability - Equipment appropriate to the position (i.e.: laptop, smartphone, etc.) - Corporate apparel allowance - Extended benefits such as: - Remote Work - Employee Assistance Program - Accident & Critical Illness Coverage - Vendor discounts Company Description BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees on the basis of age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.