• Perform recovery of tax credits • Tax compliance • Carry out tax planning • Prepare and amend ancillary tax filings, petitions for special tax regimes, and responses to tax inquiries and notices • Provide technical support to the technology team, among other tasks

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Consultant, Program Management, Advisors & Consulting Service Job Description Summary Advisors & Consulting Services The Services area within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organization. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Role & Responsibilities You will manage defined workstreams or small projects, often embedded within software development or product teams. You will work hands-on with engineers, testers, and product owners to support agile delivery, track progress, manage risks, and ensure outcomes align with client objectives. It is expected that you will be handling complex analyses and preparing communications to report back to clients and internal leadership. You will develop practical recommendations, contribute to team discussions on implications of analyses, and work alongside the client's staff on each project, assisting with implementation tasks. Client Impact• Provide input on multiple small and large high-value projects across a range of industries and problem statements• Contribute proven, accredited change skills, domain experience, and delivery methodology to help clients drive measurable value• Collaborate with Mastercard team to understand clients' needs, challenges, agenda, and risks• Develop working relationships with client analysts/managers, and act as trusted and reliable partner• Identify resources and assign responsibilities, track, and forecast effort and report on expense vs. earned value Team Collaboration & Culture• Collaborate with senior project delivery consultants to implement strategically important assets and services• Independently coordinate a complex range of activities and effectively identify and proactively solution risks and impacts on timelines• Lead internal and client meetings with strong communication skills• Contribute to the firm's intellectual capital and be a strong brand ambassador for Mastercard and Data & Services• Receive mentorship from consulting leaders for professional growth and development Qualifications Basic Qualifications• Undergraduate degree• Ability to communicate effectively in English and the local office language (if applicable)• Exposure to financial institutions or consultancy firms• Foundational experience managing IT/software development projects with growing autonomy in client-facing work• Familiarity with agile methods such as Scrum or Kanban• Ability to oversee projects involving cross-functional teams• Experience working with clients or internal stakeholders• Excellent communication and leadership skills• Problem-solving oriented and decision-making abilities• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment• Proficiency in the Microsoft Office suite, including advanced skills in Excel and PowerPoint - Microsoft Project experience will be considered a plus• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications• A recognized professional accreditation, such as Project Management Professional (PMP)• Knowledge of project management tools• Exposure to payments and/or retail banking or merchants• Understanding of SDLC, testing, and release management Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

• Analyse complex datasets to uncover insights, trends, and patterns that support strategic and operational decision‑making. • Design and build analytical logic, data models, and calculations to enable scalable analytics and business intelligence solutions. • Collaborate closely with business stakeholders to understand requirements, translate them into analytical use cases, and deliver actionable insights. • Validate data sources and outputs to ensure consistency, reliability, and alignment with business definitions and KPIs. • Partner with engineering, data science, and BI teams to implement end‑to‑end analytics solutions.

Role Description The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a senior-level consultant, ideally with Software industry experience. This direct-hire position can be home-office based in most major US and Canadian cities, and requires up to moderate travel, as appropriate. Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value. Our team primarily fulfills the critical initial months of the service backstopped by our industry-leading SuiteReview methodology. Responsibilities include: - Participate in the identification and documentation of customer’s NetSuite value gaps using our proprietary SuiteReview methodology - Participate in driving the approach to remediate gaps, and consensus with the Customer of same - Work with customers to remediate highest priority gaps - Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team - Define detailed functional requirements for automations and integrations to NetSuite - Work with TS team to design and unit test automations and integrations - Perform quality reviews of deliverables developed by other team members - Continue to increase product knowledge and pursue relevant certifications - Collaboration with other ACS teams, including Technical, Product, Sales, Horizontal (NSAW, NSPP, etc) - Follow essential internal business processes aligned toward delighting our Customers Qualifications - 6+ years of overall relevant domain experience in one or more of NetSuite’s core vertical markets - Strong NetSuite ERP experience - 2+ years external consulting role experience with sustained C-suite interactions - Experience with defining requirements for complex customizations and integrations - Proven custom development analysis, design, and testing skills - Strong communication skills - Knowledge and experience with SuiteProjects, Advanced Revenue, SuiteBilling and other advanced accounting processes - Ability to evolve Customer business processes based on leading practices - Passion for driving Customer satisfaction - Project and/or team leadership experience - Finance and/or Accounting professional and/or academic background a plus - NetSuite ERP Consultant or other relevant product certifications a plus - Ability to use a team of people with a broad range of functional, process, organizational change, and technical skills - Ability to synthesize information into a coherent story, strategic vision, and implementation roadmap Requirements - Travel Requirement: Modest to moderate, as appropriate Benefits - Competitive benefits that support our people with flexible medical, life insurance, and retirement options - Encouragement for employees to give back to their communities through our volunteer programs