• Dar apoio na implementação, sustentação e evolução das soluções de segurança e risco ServiceNow; • Prestar suporte técnico básico na implementação e configuração de soluções de software ou infraestrutura; • Executar testes simples em sistemas e aplicações para garantir funcionamento conforme o esperado; • Auxiliar na documentação de processos, requisitos técnicos e configurações realizadas.

• Develop, configure, and maintain ServiceNow applications and integrations • Collaborate with cross-functional teams, client stakeholders, and partner organizations to support program objectives • Participate in technical design sessions and contribute to solution architecture and implementation • Identify project risks, track issues, and assist with mitigation strategies • Develop and maintain technical documentation, reports, and implementation artifacts • Coordinate with technical and non-technical stakeholders to ensure project alignment • Support system enhancements, troubleshooting, testing, and deployment activities • Maintain continuity of operations across multiple program workstreams • Participate in Agile ceremonies and collaborate within a fast-paced development environment

Role Description At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. If you feel this opportunity could be the next step in your career, we encourage you to apply. Qualifications - All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Requirements - Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. - Please, no phone calls or emails. - All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. - No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means. Company Description

Role Description The ServiceNow SME is a seasoned professional with deep expertise in the ServiceNow platform. They are responsible for optimizing and maintaining the ServiceNow instance, implementing best practices, and providing guidance to ensure that the platform aligns with the organization's goals and objectives. The role involves collaborating with cross-functional teams, including IT, business analysts, and stakeholders, to enhance ServiceNow functionality and drive efficiency. Key Responsibilities: - Integrate ServiceNow with other systems and tools as needed. - Knowledge Transfer and Training. - Platform Security. - Reporting and Analytics. - Vendor Management. Qualifications - Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). - ServiceNow certification(s), such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS), are highly desirable. - Several years of hands-on experience with ServiceNow administration and configuration. - Strong knowledge of ITSM processes and ITIL framework. - Experience with scripting languages (JavaScript, GlideScript) for customization. - Excellent problem-solving and troubleshooting skills. - Strong communication and interpersonal skills. - Ability to work independently and collaboratively in a team. - Project management skills are a plus. Company Description NAVTECH INC is an E-Verified Company located at 1600 Golf Road, Suite 1200, Rolling Meadows, IL 60008. Contact: P: (224) 348-1340 | E: Alex@navtechusa.com | Website: www.Navtechusa.com