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Salesforce

Salesforce, a customer success platform and the world's #1 CRM, helps businesses of all sizes and from all industries connect with their customers in new ways.

Senior Instructor, Informatica

Location

California + 2 moreAll locations: California | Nevada | Texas

Posted

12 days ago

Salary

$117.4K - $177.6K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishCloudETLInformaticaRDBMSSQLUnix

Job Description

Senior Instructor, Informatica

Salesforce

• Deliver high-quality 1:Many training experiences focused on Informatica products, including hands-on workshops and multi-day instructor-led courses, both virtually and in person — as public and private offerings • Translate complex technical concepts (data integration, cloud data management, RDBMS, ETL/ELT workflows) into clear, approachable learning moments for audiences with varying levels of experience • Lead engaging, interactive sessions that encourage participation, discussion, and practical application • Help gather customer requirements in advance of training, understand business needs, and tailor training agendas accordingly • Serve as a trusted advisor to customers by sharing best practices, technical guidance, and adoption recommendations • Assist training participants with access to remote training environments, coordinating with customer technical personnel as needed • Partner cross-functionally with Curriculum Development, Customer Success, and Product Management teams to continuously improve learning experiences — including testing labs, reviewing course materials, and providing feedback to curriculum developers • Share knowledge with fellow instructors, developers, technical support, and other technical personnel • Stay current on Informatica innovations, enterprise data trends, and modern learning methodologies

Job Requirements

  • 3+ years of relevant professional experience in a technical, enablement, education, or customer-facing role
  • Demonstrated technical aptitude with enterprise systems, platforms, or software products — particularly in data integration, data warehousing, or related domains
  • Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions
  • Ability to quickly learn new technologies and explain them in a structured, engaging way
  • Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx)
  • Comfort facilitating live demos, hands-on exercises, and interactive discussions — including troubleshooting and debugging in real time
  • Experience with RDBMS technologies (e.g., DB2, SQL Server, Teradata) and working knowledge of SQL
  • Familiarity with Windows and/or UNIX operating systems
  • Proven ability to manage time, adapt in real time, and perform effectively in dynamic customer environments
  • Bachelor's degree in Computer Science, Education, Information Technology, or a related discipline (or equivalent experience)

Benefits

  • time off programs
  • medical, dental, vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

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