• Complete mortgage accounting activity reports for moderately complex agency, guarantor, investor, trustee, and client portfolios. • Utilize basic understanding and knowledge of SQL coding to analyze servicing, reporting, remittance, and reconciliation data. • Remit payments according to agency, guarantor, investor, trustee, and client guidelines. • Calculate and initiate moderately complex wire transfer amounts with limited assistance from management. • Reconcile LoanCare mortgage accounting records against agency, guarantor, investor, trustee, and client records. • Independently research and resolve outstanding custodial, clearing and portfolio reconciling items as well as cashbook deviations. • Forecast principal and interest advances using specified pooling and servicing agreement. • Complete assigned individual and MSP tasks timely and accurately. • Independently coordinate with operational business units, clients and investors to resolve discrepancies. • Identify required procedure updates and refer to management for action.

Role Description The Access to Counsel in Evictions (ACE) Specialist skillfully and compassionately connects Spanish and English speaking Marylanders facing eviction with legal help as a central part of the Access to Council in Eviction Coordinated Intake System (ACE-CIS). ACE-CIS conducts legal intake interviews and refers those to partnering legal services organizations (LSO’s). As part of their work on ACE-CIS, ACE Specialists also offer tenants non-legal forms of support such as information for health and human service needs and other community resources. They also provide training, outreach, and public education focusing on the eviction process, community resources and the services provided by 211 Maryland United Way Helpline. Qualifications - BA in social work, counseling, or other human services field with 1+ years’ experience (could be substituted with 5+ years’ experience). - Must complete Inform USA certification within two years of hire. - Strong written and oral communication in Spanish and English. - Preferred experience includes crisis intervention skills. Requirements - Provide skilled information and referral services in response to requests for legal counsel in eviction matters, primarily by phone. - Interview callers and assess service needs using the principles of active listening. - Use the computer to conduct a detailed intake and identify appropriate cases to refer to a participating LSO. - Determine if callers meet eligibility requirements and availability of services. - Assist callers with problem solving and recognize/respond appropriately to people in crisis. - Maintain accurate records of each contact with caller. - Regularly undertake training on and maintain up-to-date knowledge of landlord-tenant law. - Provide education and training on the information and referral process, community resources, community needs, and human service issues to United Way staff, community groups, agencies, and other organizations. - Make presentations on 211 Maryland United Way Helpline’s products and services at community and business events. - Conduct 211 call listening sessions for key stakeholders. - Conduct follow-up on callers who were referred to an LSO by ACE-CIS per 211 MD United Way Helpline’s policy. - Engage in special campaigns that are relevant and consistently changing in the way that we work. - Develop and coordinate special projects that facilitate departmental objectives. - Additional duties as assigned. Benefits - Is enthusiastic and has a positive attitude toward helping others. - Is interested and engaged with landlord-tenant issues. - Experience working on a diverse team, and with diverse constituencies. - Maintains excellent interpersonal and communication skills, including the ability to work as part of a team. - Flexibility in an ever-changing service delivery landscape. - Ability to work independently and collaboratively in a fast-paced and complex work environment. - Establishes and maintains supportive, professional relationships with UWCM staff and volunteers; effectively represents UWCM in the community; develops contacts in the community with civic organizations, non-profit and governmental agencies. - Maintains connections and network within the community to form and maintain effective partnerships in the community. - Displays cultural competence. Physical Demands - Regular walking or standing is required. - The hands are regularly used to write, type, key and handle or feel small controls and objects. - The employee must frequently talk and hear. - Weights of up to 25 pounds are occasionally lifted. - There is extensive use of a computer. - Employee is primarily seated while performing the duties of the position.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Retail Insights Manager will be working directly with clients to help them capture their biggest growth opportunities. - Lead the delivery of strategic analyses, insights, and recommendations based on applying SPINS proprietary assets, in combination with the client's team members and client's information. - Work directly with executives at our client company to understand their opportunities and develop growth solutions and strategies to capture them. - Partner with the client to understand, continually assess, and improve reporting and tools to continue to drive forward the client's business. - Deliver client training sessions to ensure client captures value of the SPINS assets and provide business growth opportunities. - Brings forward relevant SPINS and 3rd party thought leadership to add additional value and insights to assigned clients. Qualifications - 2-4 years CPG/Retail analytics experience in with a Distributor, Retailer, CPG company, or Market Research firm - Prior experience managing client stakeholders and multiple projects concurrently - Prior experience in translating data and using analyses in storytelling and reporting efficiency - Excellent presentation skills and is very comfortable presenting to clients - Initiative, creativity and a passion to deliver results that make a difference to our client - Self-starter, with strong intellectual curiosity - Prior experience with syndicated data such as Circana (IRi), NielsenIQ, SPINS, Numerator, etc. - Intermediate knowledge/skills in MS Office (Excel, PowerPoint, Outlook) Requirements - The following is strongly preferred: - Experience with Distributor or Retailer - Comfortable with complexity - Interpersonal, organizational and project management skills - Ability to understand the customer mindset and offer solutions - Skilled at leveraging business relationships at all levels within the organization - Experience with the natural products industry Benefits - We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works! - Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched. - Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture. Salary Range $80,000 to $90,000 Note Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

• Design, architect, plan, and build a suite of actionable business intelligence visualizations: Create interactive and insightful dashboards and reports using Power BI to support data-driven decision-making and operational research on business drivers. • Enhance and optimize Power BI features: Continuously improve existing Power BI solutions by incorporating user feedback, implementing new functionalities, and ensuring optimal performance. • Collaborate with stakeholders: Work closely with business analysts, data engineers, and other stakeholders to understand requirements, provide technical expertise, and deliver high-quality BI solutions. • Conduct high-touch business analysis and financial modeling to support Executive Leadership Team (ELT) decision-making. Provide insights that shape financial forecasts and impact analyses. • Lead initiatives aimed at improving processes and accelerating product development through data-driven insights. • Perform ad-hoc investigations and generate reports that address executive or client inquiries regarding business outcomes and performance metrics. • Organize and facilitate meetings with Operations, Sales, and Client Success teams to discuss product performance, trends, and insights, fostering a culture of data-driven decision-making.