Role Description We are seeking a Data Management Specialist who will support daily healthcare data operations by managing appointment and payment-related data across multiple systems. - APPOINTMENT AND DATA FILE MANAGEMENT - Managing daily data transfers of patient appointment and payment information in collaboration with Customer Success and Operations teams. - Exporting, formatting, and delivering appointment reports from EHRs (like Medent, Healthie, athena) to designated destinations (client EHRs, Sylvan Health SharePoint, or other required formats). - Reviewing intake schedule update reports from clients and updating appointment statuses in EHRs with appropriate notes and next steps within the same business day. - Supporting partner-specific data and file management workflows, including custom processes related to self-pay requirements within partner EHRs. - COMMUNICATION - Maintain clear, timely communication with the Sylvan Health team regarding questions, updates, and progress using agreed-upon channels (Microsoft Teams, Outlook, or phone as needed). - This role does not include direct communication with external partners or patients. - FILE DELIVERY & TIMELINESS - Complete reporting updates and data management tasks within the same business day. - Proactively notify Sylvan Health in writing if any delivery timelines are at risk of delay. Qualifications - Legally Authorized to work in the U.S. - 2+ years of experience with healthcare data file management across multiple internal provider systems (EHRs). - Strong interpersonal and proactive communication skills. - Demonstrated ability to manage sensitive, complex, or fast-moving situations in real time. - Ability to communicate clearly across phone, SMS, and email with internal teams. - Strong organizational skills and attention to detail. - Comfortable adapting to evolving workflows and operational processes. - Ability to work efficiently across multiple software systems simultaneously. - Bachelor's degree preferred, but not required. - Helpful but not required: Previous experience or working knowledge in nutrition or Medical Nutrition Therapy space. Requirements - 1099 structure. - Fully Remote Position. - Contractor will be compensated at a rate of $20.00 per hour. - This is a medium-sized project with an estimated duration of ~3 months. - We are looking for an efficient and execution-driven specialist who has a proven track record in file and systems management, with excellent attention to detail.

• Own the enablement lifecycle for all new product releases and feature updates. Build, manage, and maintain highly accurate project trackers to ensure all GTM teams are certified and ready ahead of critical launch windows • Act as the core connective tissue between Product, PMM, Enablement, and GTM. Proactively organize and lead stakeholder alignment sessions, run dry-runs, and secure cross-functional buy-in well in advance of training deployments • Transform technical product documentation and release notes into digestible, high-quality learning assets, including eLearnings, playbooks, release summaries, and interactive training environments • Develop a comprehensive, continuous understanding of Addepar’s technical mechanics and product roadmap. Commit to being the team’s definitive subject matter expert on platform functionality • Continuously audit and update existing product training content to reflect real-time platform changes. Leverage internal project management tools (such as Monday.com) to provide leadership with absolute visibility into project milestones, timelines, and deliverables.Lead the GTM product enablement strategy by designing, managing, and delivering educational materials and training sessions to guarantee the GTM team is fully informed on all product enhancements and releases

Role Description Provide field support to Lease Operations, R&D, and OEM Customers around the world. Serve to focus efforts toward coordination and fulfillment of successful field operations tests while maintaining customer needs and minimizing interference with daily operations. Qualifications - Education: Associate's Degree in Automation, Electronics, Robotics, Computer Science, or similar - Experience: - 5+ Years developing and/or troubleshooting PLC and HMI software. - 5+ Years working experience troubleshooting electrical, hydraulic, and/or pneumatic circuits using schematics and diagrams. - Licenses/Certifications: Maintain Railroad Certifications - Knowledge, Skills and Abilities: - Demonstrated experience in hardware and software repair of PLC and Industrial PC systems. - Low voltage control systems including relay logic, discrete and analog inputs and outputs, discrete and analog end devices such as sensors, valves, and other electrical control devices. - Digital and analog video and audio recording systems. - Industrial computers and related networking components, including hardware setup and software installation, computer imaging, virtual machine creation, software licensing, database management, and computer repair. - GPS systems installation, calibration, and maintenance. - Data analysis with Rockwell Software and/or Microsoft Office and SQL. - Strong computer and computer applications such as Microsoft SQL Server, Excel, Word, and PowerPoint. - Strong working knowledge in reading and troubleshooting Rockwell Software PLC and HMI software. - Familiarity with communication networks such as Ethernet TCP/IP, Modbus, J1939, CAN Bus, RSNetworx for ControlNet and RSNetworx for DeviceNet. - Ability to maintain a flexible travel calendar. - 7+ years combination of education and relevant experience. Requirements - This position requires successful completion of a pre-employment physical examination and role-specific assessments. Components may include DOT Physical Exam, Regulated (DOT) DS/BAT, Human Performance Evaluation (HPE), and Audiogram. - Position requires successful completion of an eVerifile/eRailSafe background check as required by Loram’s railroad customers. Ongoing eligibility is subject to compliance with eRailSafe standards. - Must possess and maintain a valid driver’s license. A Motor Vehicle Record (MVR) check will be conducted upon hire and annually thereafter in accordance with Loram’s Driving Policy. - Successfully pass a pre-employment drug and alcohol test. - A Verification of post-secondary education. - Verification of current and prior relevant employment experience, to confirm the candidate meets the minimum required years of experience for the position. Benefits - Comprehensive package with company-sponsored medical, dental, and vision insurance. - Health Savings Account (HSA) and Flexible Spending Account (FSA) options. - Wellness programs. - Basic life and AD&D insurance. - Voluntary life insurance. - Company paid short-term and long-term disability coverage. - 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan. - Employee Assistance Program (EAP) and behavioral health support. - Leaves of absence. - Tuition reimbursement. - Payroll charity contributions. - Adoption assistance. - Optional plans such as legal, critical illness, and hospitalization.

• Provide exceptional technical support for software via calls, emails, and chats; • Assist customers with product-related inquiries; • Diagnose and troubleshoot software-related issues, deliver timely resolutions; • Support customers with software installation, configuration, and day-to-day usage; • Provide technical assistance for software updates, patches, and new releases; • Deliver engaging training sessions and webinars for customers; • Design and develop high-quality training materials, user guides, and learning resources to support ongoing customer education; • Securely work with customers’ sensitive information.