• Provide exceptional technical support for software via calls, emails, and chats; • Assist customers with product-related inquiries; • Diagnose and troubleshoot software-related issues, deliver timely resolutions; • Support customers with software installation, configuration, and day-to-day usage; • Provide technical assistance for software updates, patches, and new releases; • Deliver engaging training sessions and webinars for customers; • Design and develop high-quality training materials, user guides, and learning resources to support ongoing customer education; • Securely work with customers’ sensitive information.

Role Description As a Principal Product Marketing Specialist, ICS you will be responsible for facilitating, developing, and coordinating Instrumentation & Control (I&C) digital marketing content. You will serve as the central content and execution interface for the I&C organization—ensuring accurate and high-quality inputs that align with established brand strategies, messaging frameworks, and communication standards. You will report to the Interim Senior Director, Strategic Marketing and work remote. 100% Remote role. - Lead development and coordination of I&C marketing content and technical inputs, including brochures, flysheets, presentations, and digital assets. - Facilitate and govern I&C digital content planning and cadence, ensuring agreement on product priorities, brand standards, and target audiences across regions. - Ensure materials are aligned with product strategies and target audiences, and are consistent with established brand themes and messaging. - Maintain a structured update cadence for technical content based on product roadmap, customer needs, and market positioning. - Partner with Marketing and Corporate Communications teams to support publication of external media and communications. - Oversee effectiveness of digital media projects using qualitative and quantitative inputs to support continuous improvement. - Communicate technical value proposition for product offerings within the ICS product portfolio. - Support assessments of market trends, customer needs, and competitive positioning to inform messaging, positioning, and messaging strategies to support product capture goals. - Navigate and coordinate interaction of corporate functions that are touch points to product management (Finance, Legal, Quality, and Supply Chain). - Lead end-to-end execution of all I&C conferences and industry events including planning, content coordination, partner understanding, and delivery deadlines. - Partner with I&C Engineering to ensure conference content reflects current offerings, roadmap, and differentiation. - Be the steward of common narratives, value propositions, and positioning across all internal and external communications. - Support quarterly internal I&C newsletters, ensuring agreement on priorities and leadership messaging. Qualifications - Bachelor's degree or equivalent experience. Engineering, Business, Marketing, Communications degree preferred. - 7+ years of relevant professional experience in product marketing or marketing communications within a technical or industrial environment. - Experience translating product strategy and technical concepts into clear, customer-focused messaging and communication assets. - Experience collaborating across multiple regions, products, and cross-functional teams to support global customers. - Experience leading large, cross-functional projects, including fixed-deadline deliverables such as conferences, external communications, or multi-channel campaigns. - Willingness to travel up to 10%. Requirements - Base salary range for this position is estimated to be $103,200 to $129,000 per year, depending upon experience, qualifications, and skills. Benefits - Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options. - Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members. - 401(k) with Company Match Contributions to support employees' retirement. - Paid Vacations and Company Holidays. - Opportunities for Flexible Work Arrangements to promote work-life balance. - Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers. - Global Recognition and Service Programs to celebrate employee accomplishments and service. - Employee Referral Program. Company Description Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: - Safety and Quality - Integrity and Trust - Customer Focus and Innovation - Speed and Passion to Win - Teamwork and Accountability While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting Westinghouse Nuclear . Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

Role Description Join a mission-driven team dedicated to simplifying life for people with diabetes. We’re seeking a Clinical Product Specialist to drive meaningful impact through innovative technology, helping our customers enjoy greater freedom and healthier lives while growing your career in a collaborative, forward-thinking environment. The Clinical Product Specialist (CPS) will work cross functionally with other departments across the organisation including: - Product Support - Clinical Business - Learning and Development - Medical Affairs - Marketing - Research & Development - Customer Care teams Responsibilities include: - Answer incoming customer questions via phone, email or assigned tasks in a timely and empathetic manner. - Support product training and troubleshooting needs by meeting virtually with customers as needed. - Handle customer contacts requiring a deeper knowledge, assessment and understanding of clinical related issues including: - Medical event occurrences - Customer onboarding and ongoing product use - Personal Diabetes Manager (PDM) settings or setting changes - Product conversion - Assess the training and education needs of customers to provide individualized clinical guidance and recommendations. - Proactively reach out to help manage customer relationships and retain customers on product. - Promote the benefits of insulin pump therapy and offer continuous education to customers. - Assign patient trainings to Certified Pump Trainers (CPTs) or conduct customer training over phone, virtually and email. Qualifications - Bachelor’s degree and demonstrated experience training and/or managing insulin pump patients. - Professional up-to-date credentials and/or certifications are mandatory: i.e. Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN) are preferred. - Must be able to maintain all required licensure for duration of employment. - Experience communicating with a wide range of audiences. Requirements - Prior industry/commercial experience preferred. - Experience in a contact centre or other relevant environment. - Experience providing assessment and troubleshooting via phone, virtual platforms, and email. - Excellent customer service skills. - Strong interpersonal communications, both oral and written. - Process-oriented and willing to take on new tasks. - Proficiency with computers, including Microsoft Suite and Salesforce. Benefits - The position can be remote in the UK or hybrid out of our London office in Hammersmith. - Occasional travel is required for meetings and to support the Product Support trainings.

Role Description The Product Specialist supports the PM/MM in managing the relevant product line. He/she acts directly on an assigned territory ensuring that marketing strategies are executed correctly to reach established sales targets. He/she monitors competitors and retrieves information from the field to share with the PM/MM. Job Responsibilities and Essential Duties - Field Marketing Activities (50%) - Perform promotional product demonstration - Perform training to salesforce and support them throughout the entire sales process - Show and describe the product line to customers during congresses and meetings - Help PM/MM in the field activities related to new products launch - Manage product quality activities with salesforce (i.e., field actions) - Tender Management (20%) - Analyze and prepare technical documentation necessary to participate in public tenders - Define technical configuration in coordination with the Sales department - Transmit the relevant documentation for the tender to the T&O Department - Marketing strategies & activities (20%) - Help PM/MM develop and implement marketing plans and related changes to reach established sales targets - Help PM/MM collaborate with international colleagues to share knowledge, exchange experiences, and address issues - Help PM/MM launch new products to achieve agreed sales and profit objectives - Help PM/MM check validated brochures and marketing material translation - Help PM/MM in managing DEMO products pool - Help PM/MM maintain the salesforce competence at a high and appropriate level - Help PM/MM create and check order configuration to send to production - Market Analysis (10%) - Monitor competitors and retrieve information from the field to share with the PM/MM - Help PM/MM adjust marketing strategy and execute it to meet changing markets and competitive conditions - Help PM/MM maintain the local pricing strategy within international guidelines Qualifications - Bachelor’s degree in related field - Minimum 2 years of experience as Product Specialist or in a similar role - Experience in the operating room environment is a strong plus - Fluent Italian and professional level of English (written and spoken) Requirements - Microsoft Office package - Complete product line knowledge and preparation - Good knowledge of the product line's target market - Adequate presentation and communication skills (verbal and written) - Competence in the development of sales tools and collaterals - Customer satisfaction oriented - Team oriented - Interpersonal relationship skills - Open-minded and creative - Outstanding organizational skills - Positive thinking attitude Contract Details - Full-time permanent contract (40 hours per week) - National Collective Labor Agreement: Tertiary, Distribution and Services - Compensation package: 39.000 - 48.000 € gross + company car (also for private use) - Expected start date: as soon as possible, by September Benefits - Comprehensive healthcare solutions and wellness programs - Continuous learning, internal mobility, and career development opportunities - Initiatives and tools to support a healthy balance between professional and personal life