Sylvan Health logo
Sylvan Health

Sylvan Health empowers patients with tools to manage their health through nutrition.

Data Management Specialist

Product SpecialistProduct SpecialistContractRemoteMid LevelTeam 1-10Since 2020H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

16 hours ago

Salary

$20 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Data Management Specialist

Sylvan Health

Role Description We are seeking a Data Management Specialist who will support daily healthcare data operations by managing appointment and payment-related data across multiple systems. - APPOINTMENT AND DATA FILE MANAGEMENT - Managing daily data transfers of patient appointment and payment information in collaboration with Customer Success and Operations teams. - Exporting, formatting, and delivering appointment reports from EHRs (like Medent, Healthie, athena) to designated destinations (client EHRs, Sylvan Health SharePoint, or other required formats). - Reviewing intake schedule update reports from clients and updating appointment statuses in EHRs with appropriate notes and next steps within the same business day. - Supporting partner-specific data and file management workflows, including custom processes related to self-pay requirements within partner EHRs. - COMMUNICATION - Maintain clear, timely communication with the Sylvan Health team regarding questions, updates, and progress using agreed-upon channels (Microsoft Teams, Outlook, or phone as needed). - This role does not include direct communication with external partners or patients. - FILE DELIVERY & TIMELINESS - Complete reporting updates and data management tasks within the same business day. - Proactively notify Sylvan Health in writing if any delivery timelines are at risk of delay. Qualifications - Legally Authorized to work in the U.S. - 2+ years of experience with healthcare data file management across multiple internal provider systems (EHRs). - Strong interpersonal and proactive communication skills. - Demonstrated ability to manage sensitive, complex, or fast-moving situations in real time. - Ability to communicate clearly across phone, SMS, and email with internal teams. - Strong organizational skills and attention to detail. - Comfortable adapting to evolving workflows and operational processes. - Ability to work efficiently across multiple software systems simultaneously. - Bachelor's degree preferred, but not required. - Helpful but not required: Previous experience or working knowledge in nutrition or Medical Nutrition Therapy space. Requirements - 1099 structure. - Fully Remote Position. - Contractor will be compensated at a rate of $20.00 per hour. - This is a medium-sized project with an estimated duration of ~3 months. - We are looking for an efficient and execution-driven specialist who has a proven track record in file and systems management, with excellent attention to detail.

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