Role Description Nuestra empresa líder en la prestación de servicios con más de 100 colaboradores se encuentra en búsqueda de nuevos talentos con disponibilidad para trabajar como: - TELEOPERADOR DE ATC CROSSELING - ENTEL (TRABAJO DESDE CASA A NIVEL NACIONAL) HORARIO DE TRABAJO (SOLO FULL TIME): Jornada de 48 horas semanales - LUNES A DOMINGO - Descanso ROTATIVO - RANGO PM: DE 1 PM A 00 AM (8 HRS LABORABLES + BREAK) CAPACITACIÓN REMOTA PAGADA: - Duración: 12 días teoría + 12 días OJT - Horario: - 9:00 a.m. a 5:00 p.m. (teoría) - 1:00 p.m. a 9:00 p.m. (OJT) - Pago: - S/12 por día asistido aula - S/20 por día asistido OJT SUELDO: - PLANILLA COMPLETA - S/1130 con todos los beneficios de ley + COMISIONES ILIMITADAS + VARIABLE hasta S/.250 - Pagos MENSUALES Y PUNTUALES - Capacitación online - Línea de carrera - Convenios corporativos, educativos y de salud Qualifications - Secundaria completa - Disponibilidad para laborar de manera 100% remota - Contar con laptop o computadora para gestión remota: - Procesador Intel Core i3 en adelante (a partir de 6ta generación) - Ryzen 3 en adelante o AMD8 en adelante - Memoria RAM 8 GB - Windows 10 u 11 - Disco sólido - Espacio libre en Disco C mínimo 75 GB - Internet cableado de 50 a más mbps - Headsets y cámara web - Manejo básico de computadora - Actitud proactiva y ganas de aprender - Con experiencia en Atc o Crosseling en CALL CENTER o PRESENCIAL (De preferencia) Requirements - Brindar asesoría y soluciones respecto a consultas, problemas o reclamos de usuarios actuales o potenciales de Entel (Pre y Post pago). - Al término de la atención se debe abordar y cerrar la venta sugerida. Benefits - ¡¡OFERTA VÁLIDA A NIVEL NACIONAL!!

Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. You’ll play a lead role in a high volume, focused and performance driven call center where the goal is always to connect with members and enhance the customer experience. This is where you can bring your compassion for others while building your career. This position is full-time, Monday - Friday. Employees are required to have flexibility to work during our normal business hours of 8:00 am - 5:00 pm EST. This will be on the job training and the hours during training will be during normal business hours. Primary Responsibilities: - Provide expertise and customer service support to long-term care providers and members - Serve as the liaison to a complex customer base to manage first level response and resolution of escalated issues with external and internal customers - Identify and resolve operational problems using defined processes, expertise and judgment - Investigate claim, prior authorization, enrollment and revalidation and/or customer service issues as identified and communicate resolution to customers - Provide feedback to team members regarding improvement opportunities This role is equally challenging and rewarding. Within a high-volume environment, you’ll need to model and act as an ambassador for the company while solving complex health care inquiries. The Call Center Representative acts as a customer advocate to resolve escalated and complex issues. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School Diploma / GED - Must be 18 years of age OR older - 2+ years of healthcare customer service experience analyzing and solving customer problems - 1+ years of medical claims (reviewing/processing) experience - 1+ years of working in a call center environment or experience managing heavy call volumes - Knowledge reviewing medical codes (CPT, HCPCS, and/or ICD-10) - Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications - Ability to work Monday - Friday, 8:00 am - 5:00 pm EST Requirements - Experience with Medical Prior Authorizations Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills - Ability to multi-task including ability to understand multiple products and multiple levels of benefits within each product Benefits - Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements) - Hourly pay for this role will range from $20 - $36 per hour based on full-time employment Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description CareTalk Health is seeking a Healthcare Call Center Supervisor to oversee a fully-remote workforce supporting virtual telehealth visits. This role is responsible for day-to-day operational execution across providers, nurses, and clinical support employees and contractors, ensuring consistent visit flow, strong performance against KPIs, and a high-quality patient experience. This is a highly visible role that partners closely with Clinical Operations, Quality, Workforce Management, and Training to support a scalable, high-volume telehealth model. The standard schedule for this role is Monday through Friday, 8:00 AM – 5:00 PM EST. In addition, there will be some Saturdays as needed, with most Saturdays expected to be every other week from 9:00 AM – 5:00 PM EST. This position also requires a degree of schedule flexibility. At times, the Supervisor will need to monitor and support observed evening shifts, which may include coverage or oversight during 10:00 AM – 6:00 PM EST or 11:00 AM – 7:00 PM EST hours, as operational needs dictate. Qualifications - 3+ years of supervisory experience in a call center or contact center environment with Healthcare background such as a Registered Nurse (RN) or other clinical training. - 2+ years supporting telehealth or healthcare appointment operations. - Strong track record driving performance through KPIs, coaching, and accountability. - Comfortable reviewing cases, conducting audits, and delivering direct, constructive feedback. - Working knowledge of HIPAA and healthcare service standards. - Experience with contact center and clinical systems (call recording, QA tools, dashboards, EHR/EMR platforms). Requirements - Experience in high-volume healthcare, virtual care, urgent care, or provider services. - Experience supervising or managing contractor or contingent workforces. - Familiarity with workforce management concepts (coverage, adherence, occupancy). - Experience with quality monitoring programs and calibration. Technical Requirements - Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones). Must have at least Windows 10 or MacOS 13. - Headphones: Wired headphones required for optimal audio quality. - Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router. - Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type). - Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built-in webcam which is fine. If it doesn’t you’ll need to get one. - Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users. Benefits CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce. CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: California Privacy Notice .

Role Description ASESOR DE ATENCIÓN AL CLIENTE Y CROSSELING ENTEL PERÚ - CAMPAÑA INBOUND 100% REMOTO - Brindar asesoría y soluciones respecto a consultas, problemas o reclamos de usuarios actuales o potenciales de Entel (Pre y Post pago). - Al término de la atención se debe abordar y cerrar la venta sugerida. Qualifications - Secundaria completa - Disponibilidad para laborar de manera 100% remota - Contar con herramientas para gestión remota: - Procesador Intel Core i3 en adelante (a partir de 6ta generación), Ryzen 3 en adelante o AMD8 en adelante - Internet cableado 50 mbps - Memoria RAM 8 GB - Disco sólido (SSD) - Headsets y cámara web - Con experiencia en ventas CALL CENTER o PRESENCIAL Requirements - Horario de trabajo (FULL TIME): Lunes a Domingo (Descanso Rotativos) - 8 hrs de gestión + Break - Turno AM en el rango 06:00 a.m a 06:00 p.m Benefits - Ingreso directo a planilla completa DESDE EL PRIMER DÍA (CTS, GRATIFICACIÓN, ASIGNACIÓN FAMILIAR, ETC) - Sueldo básico + Variable + Comisiones por venta. - Línea de carrera desde el 3er mes. - Convenios educativos y descuentos corporativos - Modalidad: 100% remoto Company Description Desde el año 2000, Netcall Group brinda soluciones de calidad en telecomunicaciones en el Perú. Hoy contamos con más de 1,300 colaboradores y somos socios estratégicos de Entel, especializados en ventas y postventa, comprometidos en superar los objetivos de nuestros clientes.