Role Description CareTalk Health is seeking a Healthcare Call Center Supervisor to oversee a fully-remote workforce supporting virtual telehealth visits. This role is responsible for day-to-day operational execution across providers, nurses, and clinical support employees and contractors, ensuring consistent visit flow, strong performance against KPIs, and a high-quality patient experience. This is a highly visible role that partners closely with Clinical Operations, Quality, Workforce Management, and Training to support a scalable, high-volume telehealth model. The standard schedule for this role is Monday through Friday, 8:00 AM – 5:00 PM EST. In addition, there will be some Saturdays as needed, with most Saturdays expected to be every other week from 9:00 AM – 5:00 PM EST. This position also requires a degree of schedule flexibility. At times, the Supervisor will need to monitor and support observed evening shifts, which may include coverage or oversight during 10:00 AM – 6:00 PM EST or 11:00 AM – 7:00 PM EST hours, as operational needs dictate. Qualifications - 3+ years of supervisory experience in a call center or contact center environment with Healthcare background such as a Registered Nurse (RN) or other clinical training. - 2+ years supporting telehealth or healthcare appointment operations. - Strong track record driving performance through KPIs, coaching, and accountability. - Comfortable reviewing cases, conducting audits, and delivering direct, constructive feedback. - Working knowledge of HIPAA and healthcare service standards. - Experience with contact center and clinical systems (call recording, QA tools, dashboards, EHR/EMR platforms). Requirements - Experience in high-volume healthcare, virtual care, urgent care, or provider services. - Experience supervising or managing contractor or contingent workforces. - Familiarity with workforce management concepts (coverage, adherence, occupancy). - Experience with quality monitoring programs and calibration. Technical Requirements - Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones). Must have at least Windows 10 or MacOS 13. - Headphones: Wired headphones required for optimal audio quality. - Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router. - Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type). - Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built-in webcam which is fine. If it doesn’t you’ll need to get one. - Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users. Benefits CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce. CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: California Privacy Notice .

Role Description ASESOR DE ATENCIÓN AL CLIENTE Y CROSSELING ENTEL PERÚ - CAMPAÑA INBOUND 100% REMOTO - Brindar asesoría y soluciones respecto a consultas, problemas o reclamos de usuarios actuales o potenciales de Entel (Pre y Post pago). - Al término de la atención se debe abordar y cerrar la venta sugerida. Qualifications - Secundaria completa - Disponibilidad para laborar de manera 100% remota - Contar con herramientas para gestión remota: - Procesador Intel Core i3 en adelante (a partir de 6ta generación), Ryzen 3 en adelante o AMD8 en adelante - Internet cableado 50 mbps - Memoria RAM 8 GB - Disco sólido (SSD) - Headsets y cámara web - Con experiencia en ventas CALL CENTER o PRESENCIAL Requirements - Horario de trabajo (FULL TIME): Lunes a Domingo (Descanso Rotativos) - 8 hrs de gestión + Break - Turno AM en el rango 06:00 a.m a 06:00 p.m Benefits - Ingreso directo a planilla completa DESDE EL PRIMER DÍA (CTS, GRATIFICACIÓN, ASIGNACIÓN FAMILIAR, ETC) - Sueldo básico + Variable + Comisiones por venta. - Línea de carrera desde el 3er mes. - Convenios educativos y descuentos corporativos - Modalidad: 100% remoto Company Description Desde el año 2000, Netcall Group brinda soluciones de calidad en telecomunicaciones en el Perú. Hoy contamos con más de 1,300 colaboradores y somos socios estratégicos de Entel, especializados en ventas y postventa, comprometidos en superar los objetivos de nuestros clientes.

Title: Call Center Representative / Outbound Appointment Setter Location: I Indiana, United States Ohio, United States Kentucky, United States Illinois, United States Texas, United States New Mexico, United States Department: Call Center Job Description: Description At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you! *MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED* About the Role: The Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the Bath & Cabinet Experts brands. The ideal candidate is energetic, enjoys phone-based interactions, can drive a conversation effectively, and delivers exceptional customer service. This is a full-time, remote position that offers flexible scheduling with weekend availability required. *Candidates must be available to work during Eastern Standard Time hours* Job Duties & Responsibilities: - Responsible for engaging with prospective clients with the goal of setting appointments for the sales team - Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients - Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments - Follow the designated sales process for appointment setting including confirming full and accurate client information - Ensure all activity and information is accurately logged in CRM - Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts Skills & Qualifications: - Prior experience in a multi-product sales environment preferred - Background in home improvement inside sales strongly desired - High School diploma or equivalent required - 1+ year of call center experience required - Experience with Lead Perfection CRM a plus - Must be able to work independently in a fast-paced environment - Excellent phone and communication skills - Be energetic and have a positive attitude - Must be task oriented and driven to meet and exceed goals Benefits: - Full-time W2 employment with competitive pay and several bonus opportunities - Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match - Paid Time Off including paid holidays and your birthday off! - Flexible remote schedule with weekend availability - Ongoing training to grow your skills - Work in a supportive, award-winning company that values people and performance Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest. In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home. At Bath & Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner. We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.

Role Description If you’re a recent college graduate looking for more than a traditional starter job, this opportunity can serve as your career launchpad. At AO | Globe Life, we combine mission-driven work with strong earning potential in a fully remote environment designed for motivated professionals who want to grow. In this role, you’ll connect virtually with families and individuals who have already requested information about benefit programs. Your focus will be helping them understand their options and guiding them through the process with professionalism and care. What You’ll Do - Meet with clients through scheduled virtual consultations using Zoom - Understand each client’s situation and recommend appropriate benefit options - Guide individuals through the enrollment process with clarity and professionalism - Maintain organized and compliant digital documentation - Participate in weekly training sessions and skill-development workshops - Build professional relationships that support long-term client satisfaction What Makes This Opportunity Ideal for Recent Graduates - Real-World Skill Development: Build practical experience in communication, client consulting, and professional relationship management. - Performance-Based Income Potential: Weekly compensation structure with additional performance bonuses and long-term renewal opportunities. - Career Advancement: Promotion pathways based on merit, performance, and leadership development—not tenure. - Supportive Team Culture: Work alongside professionals who value mentorship, collaboration, and growth. Qualifications - Enjoy building relationships and helping people solve problems - Thrive in flexible, independent work environments - Want hands-on experience in business, client service, or consulting - Are comfortable using digital platforms such as Zoom and CRM systems - Possess a strong work ethic and a desire for continuous growth Requirements - Must be legally authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with webcam capability Company Description AO Globe Life provides supplemental benefits to working-class families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a rapidly expanding remote workforce, the organization continues to build meaningful careers through mentorship, flexibility, and service-driven work. Interested? If you are ready to take the next step in your career while working in a flexible, purpose-driven environment, we encourage you to apply and explore joining AO Globe Life.