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Sales Manager, Medicare
Location
Alabama + 7 moreAll locations: Alabama | Arizona | Florida | North Carolina | South Carolina | Tennessee | Texas | Utah
Posted
3 days ago
Salary
$65K - $75K / year
Seniority
Mid Level
Job Description
Sales Manager, Medicare
Centerfield
• Drive a high-performance sales culture across a fully remote team of 25+ Medicare sales agents, balancing accountability with energy and motivation • Provide real-time coaching on live calls, helping agents overcome objections and close complex Medicare enrollments • Monitor calls and deliver actionable feedback to improve close rates and maximize inbound lead conversion • Own team performance metrics, including conversion rate, talk time, and lead utilization • Manage scheduling and coverage across an 8am–8pm EST window to ensure full utilization of inbound demand • Lead and engage a mixed workforce model, driving consistency, retention, and output • Ensure adherence to CMS guidelines and Medicare marketing compliance, maintaining high-quality and ethical sales practices • Partner with Quality, Compliance, and Workforce Management (WFM) teams to optimize performance and lead utilization • Analyze team performance data to identify trends, coach to gaps, and drive continuous improvement
Job Requirements
- 2+ years managing Medicare sales teams in a call center or telesales environment
- Experience managing 15–25+ agents with direct accountability for performance metrics
- Deep knowledge of Medicare Advantage, Supplement, and Part D products
- Proven success in a high-volume inbound sales environment
- Experience leading teams through Annual Enrollment Period (AEP)
Benefits
- Competitive total compensation, including commission
- Extensive training programs and learning resources
- Generous PTO and holiday schedule
- Industry-leading medical, dental, and vision plans
- 401(k) company match plan – fully vested on day 1
- Award-winning culture & team spirit (featured in LA Business Journal & Built In LA)
- Career growth – we promote from within!
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