• Handle internal security requests and make sure employees have the tools and access they need without over-provisioning • Ensure that employees have access to the tools and systems they need while maintaining least privilege access principles • Onboard and offboard employees across internal systems • Oversee our MDM system and stay on top of alerts • Review and assess new technologies (tools, code frameworks, third-party providers, internal apps) through a security lens • Help shape and refine security best practices across the org • Triage and work through vulnerabilities surfaced by pen testing, static analysis, responsible disclosures, and automated alerts • Keep security documentation and training materials fresh and useful • Automate security processes and alerts wherever you can find the leverage • Participate in a shared on-call rotation for critical production security issues • Stay abreast of the latest security events and trends • Participate in regular security training and certification acquisition • Ensure our software development lifecycle remains secure as we continue to evolve its processes. • Write infrastructure-as-code to automate deployment and management using Terraform, Ansible, or similar tools • Stay current on emerging threats, security trends, and what's happening across our stack and industry • Investigate and resolve infrastructure incidents to keep things running smoothly

• Own the reliability, availability, and operational excellence of business-critical production systems. • Define how reliability is measured. • Lead incident response during production outages. • Drive observability strategy. • Continuously improve operational practices across high-availability environments. • Managing SLOs and leading major incidents.

• Implement, and support Google Workspace small to mid deployments and migrations. • Assist in the design, implementation, and support Google Workspace Enterprise deployments and migrations. • Participate in technical discussions with customer executives that drive decisions and implementation • Manage cloud networking services and connect to client networks • Execute tasks related to SaaS configuration, development and integrations • Configure and manage Cloud Platform services and APIs • Develop custom scripts as necessary using Powershell, Python or Appscript • Train our clients’ end users and their technical personnel as required per project scope • Write technical documentation for deployed solutions that includes end-user guides and process manuals • Write, Contribute, Publish content to our LMS for Google Workspace content • Ability to travel to client sites as needed and requested

• Build and manage Azure resources (VNets, Load Balancers, Key Vault, Container Registry, etc.) through Terraform and Bicep. • Support deployment, scaling, and troubleshooting of AKS clusters. • Implement and enhance pipelines in GitHub Actions and Azure DevOps, integrating automated testing and security scanning. • Contribute to GitOps workflows using ArgoCD or Flux for consistent deployments. • Improve metrics, alerting, and dashboards via Prometheus, Grafana, ELK, and Azure Monitor. • Develop automation scripts (Python, Bash, PowerShell) for infrastructure, CI/CD, and operational processes. • Participate in production incident management, troubleshooting, and blameless postmortems. • Collaborate with development and QA teams to implement DevOps best practices and self-service capabilities.