• Develop project plans, including scope, schedule, budget, and required resources • Work collaboratively with other departments to ensure project integration and smooth execution • Ensure that all projects are documented and kept up to date • Ensure that all projects comply with applicable standards and regulations • Promote a culture of innovation and continuous improvement • Produce reports on project performance and present analyses to management • Identify, analyze, and mitigate risks that may impact project success • Ensure projects meet established quality standards • Monitor project progress, hold status meetings, and adjust plans as necessary

The Senior Project Manager is critical and responsible for successfully deploying mission-critical systems such as market management, energy trading & risk management (ETRM), SCADA/EMS integrations, settlements, and grid reliability solutions. The ideal candidate brings deep expertise in project management and a working knowledge of ISO/RTO markets, regulatory frameworks, and utility operations. Lead end-to-end project delivery for enterprise software implementations from initiation to post-go-live support. Manage multiple concurrent projects' scope, schedule, budget, quality, risk, and communications. Develop detailed project plans, resource forecasts, and communication strategies. Document statements of work, detailed designs, and test plans/scripts. Work closely with internal teams (engineering, QA, product, support) and client stakeholders to ensure alignment on project goals and deliverables. Drive project governance, including steering committee meetings, executive reporting, and status updates. Identify and proactively resolve project issues, risks, and dependencies. Ensure compliance with delivery frameworks, internal standards, and contractual commitments. Manage client relationships, expectations, and satisfaction through effective communication and stakeholder management. Mentor junior project managers and contribute to continuously improving project delivery processes and tools.

This role is responsible for designing, implementing, and optimizing an end-to-end contractor network that improves claim cycle time, estimate accuracy, customer experience, and indemnity control. Design and implement the Direct Repair Program strategy, operating model, and roadmap. Define contractor participation standards, onboarding criteria, credentialing requirements, and performance expectations. Develop the governance framework, including quality controls, compliance standards, and escalation processes. Establish customer experience standards aligned with brand expectations. Identify, evaluate, and recruit qualified mitigation and reconstruction vendors. Aid in contract development in partnership with Vendor Management, Legal and Procurement. Assist in developing pricing frameworks, service level agreements (SLAs), and performance scorecards. Build a scalable vendor segmentation strategy (geographic, catastrophe response, specialty trades). Partner with Claims leadership to embed the DRP model into claim workflows. Align estimating standards, scoping expectations, and documentation requirements. Collaborate with Technology to enable system integration, reporting, and visibility. Establish catastrophe surge strategies for vendor capacity management. Define and implement KPIs including cycle time, severity impact, estimate accuracy, supplement frequency, customer satisfaction, and reinspection rates. Assist in developing executive reporting dashboards and ongoing performance reviews. Monitor financial impact including indemnity control and expense management. Identify continuous improvement opportunities across the vendor lifecycle.

Position Title: National Organizing Department (NOD) Organizing Manager Tier / Category: Tier 4 Supervised By: Deputy Director of National Organizing Department Employment Status: Full time, Temporary (March 15 to August 15, 2026) FLSA: Exempt Location: Remote NLRA: Management role Showing Up for Racial Justice (SURJ) is a national organization that brings white people into fights for racial and economic justice. We work to build the white flank of multiracial majorities fighting for the things all communities need. We organize white people by engaging their shared interest-- what they stand to gain by joining alongside people of color. We do this through 150+ local chapters across the US and Canada, a National Membership base, and local base building projects in the South. Summary of Position: Organizing Managers support program and people management within SURJ's National Organizing Department (NOD). Each NOD Organizing Manager holds some amount of responsibility for staff supervision, project management, intra-departmental coordination, and cross-departmental coordination. At the same time, each Manager has unique realms of work that will depend on who they are supervising in any given year, and what programs they are managing at any given time (something that is often in flux, given the volatile nature of political organizing). Thus, Managers are expected to be “generalists” who can both execute on their own unique workplans and also share in the collective management load for NOD-wide program work and team health. A successful person in this role will understand their own shared interest in leading campaigns to organize white people; be willing to work in a collaborative, hyper-interdependent team; and be willing to try new things, learn from experiments, and strive for growth over perfection. Additionally, successful Organizing Managers will bring a low-ego attitude and be able to understand their role as “jackknife organizers” in a political moment that requires creativity and nimbleness. This position will report to the Director of the National Organizing Department. PRIMARY RESPONSIBILITIES — Essential duties and responsibilities may include, but are not limited to the following: Priority 1: Manage program work within the National Organizing Department (50%) - Participate in project management and execution of program work, and maintain connection to the experience of staff and SURJ's base by building in consistent touch-points with leaders and members who are participating in campaigns. - Collaborate with other project managers and NOD staff who are in support and execution roles on executing program work. Priority 2: Supervision and support of National Organizing Department staff (30%) - Support, mentor and cultivate the leadership of staff you are project managing. This includes coaching them, providing them with consistent feedback and opportunities for development, and developing their organizing skills and political analysis. - Deepen organizers' ability across NOD to move and organize white people based on their material interests into a political commitment to fight against white supremacy as part of the multi-racial working class. - Assign work to staff on your projects with clarity and directness, and stay in close communication with other managers about delegating work to staff outside of direct lines of supervision. - Support staff you're project managing to stay focused and motivated in what can be a high-stress, rigorous work schedule and environment. Priority 3: Coordination and administration (20%) - Engage in tight coordination with other Organizing Managers and Directors and Managers from other departments in setting programmatic goals, establishing cross-departmental work plans, and setting up systems of communication and accountability. - Lead and attend weekly meetings for NOD, NOD leadership team, all-SURJ staff, and as relevant, with other departments. - Maintain excellent daily coordination with colleagues (including across departments) via our shared remote workplace communication platforms: Slack, Google Workspace, email, etc. - Complete monthly timesheets, reimbursement requests and credit card expense submissions on a timely basis; ensure supervisees do the same - Complete requests to supervisor for time off (vacation, health & wellness leave, etc.) via BambooHR on a timely basis; ensure supervisees do the same QUALIFICATIONS: - 5+ years experience with campaign organizing, managing teams, and developing internal systems - 5+ years experience with volunteer recruitment, training and management - Experience managing complex projects with many moving pieces including personnel and budgets - Experience holding the big picture of an organizing campaign with very little external guidance - Has some experience supervising or overseeing others; ready to execute formal supervision. - Willingness to work irregular hours: Typically, staff work on average one weekend day per month and one night per week. There will be political moments, like the lead-up to elections, that could require some members of our team to work multiple nights a week and/or weekend days a month. We will offset that by having weeks throughout the year where members of staff don't work a night or weekend. We provide flexible scheduling to ensure sustainability in the position and to allow for the ebbs and flows that come with any organizing position. - While driving for work is unlikely, all those who drive for work must abide by our driving policy. KNOWLEDGE: - Experience designing and leading teams through processes of campaign or action planning, execution, and evaluation - Experience designing and facilitating meetings, trainings, and/or group gatherings that move people into action - Experience organizing volunteers and members - Experience with rapid response organizing that builds toward longer-term campaigns - Experience coordinating activities of colleagues for specific projects - Experience organizing on issues of racial and economic justice - Familiarity with constituent relationship management systems such as EveryAction - Familiar working with a variety of digital tools to engage a diverse base - Experience with organizing and political education curriculum development - Deep understanding of SURJ's work and theory of change - Understanding and commitment to SURJ's work of organizing majority white communities for racial and economic justice. - An understanding of the strategic importance of the South and power dynamics between the South and the rest of the U.S. that can influence organizing efforts there - Demonstrated track record of organizing and leading in multiracial coalitions - Embodied ability to show up right-sized in multiracial space - Ability to work in a cross-class environment while also holding a strong class politics that centers poor and working people - Comfort with working with people with completely different levels of political analysis and orientations to organizing. Ability to meet people where they're at. SKILLS: - Demonstrates an advanced level of professional skills needed for their position, as well as ability to develop those skills in their team. - Excellent written, verbal and relational communication skills - Excellent time management skills - Excellent attention to detail - Strong analytical, planning, and organizational skills - Strong written communication including internal and external facing communications - Experience doing public speaking, conducting trainings, providing technical assistance, and facilitation of large and small groups - Willingness to speak up, suggest new ideas, receive feedback, reflect, and adjust plans to ensure successful completion of goals, and be part of the solution. ABILITIES: - Ability to supervise and manage the day to day work of staff members - Demonstrated ability to develop members leaders into taking on significant responsibility and create systems for them to do so - Demonstrated ability to integrate political analysis in program's strategies and tactics. - Ability to prioritize their personal work and the work of a team they manage - Ability to manage multiple projects - Flexible - open to new ways of doing things and experimentation - Reliable - follows through on what they said they are going to do - Demonstrated ability to work both independently and as part of a team - Ability to work in fast paced environment at times of rapid response - Ability and willingness to travel - Ability to work in a cross-class environment while also holding a strong class politics that centers poor and working people. BENEFITS: - Annual salary: $70,000 - Health, dental and vision insurance effective the first of the month following employment - 401K retirement plan with up to 6% employer match - Twenty (20) days paid time off per year, prorated - Twenty (20) days of sick leave per year, prorated - Thirteen (13) paid holidays during the course of a year - Employer paid short-term and long-term disability insurance - Employer paid life insurance - All staff works remote from home - Monthly technology support reimbursement (internet, phone) APPLICATION PERIOD: Applications will be accepted until the position has been filled. SURJ is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.