The primary role of a Carbon Sales Director is to expand the Carbon platform in manufacturing businesses across North America. Carbon has a subscription business model because we believe in tying our success to each customer. A successful selling effort requires: In-depth knowledge of traditional and additive manufacturing methods within manufacturers focused on medtech, automotive, industrial, and consumer products The ability to build a strong business case for production transformation Tenacity to navigate an engaging capital equipment sales process This is a true hunter role focused on prospecting, qualifying, and closing new subscription opportunities with some account management responsibilities. This role will be based from a home office with travel and can be based anywhere in the US; close to a major airport. Establish technical competency in Carbon additive manufacturing and traditional manufacturing Act as a resource by staying up-to-date on current industry trends and advancements Achieve quarterly sales goals by selling new Carbon subscriptions Identify and pursue new customers in manufacturing, automotive, healthcare, and industrial sectors Build an active sales funnel of qualified opportunities Use consultative selling approach to understand customer challenges and business objectives Identify compelling reasons for change, business initiatives, decision criteria, quantifiable value, and buyer roles in the decision process Use financial templates to build business cases that demonstrate the economic impact of changing method of manufacturing Stimulate market awareness and build Carbon advocates at each account Support selling efforts by attending industry events and tradeshows

As an Okta Architect, you will play a key role in designing, implementing, and managing robust identity solutions for Workforce Identity and Customer Identity (CIAM) environments. This role requires expertise in authentication, authorization, and identity governance, with a focus on scalability, security, and compliance. Architect, design and implement Okta Workforce Identity Cloud and Customer Identity solutions. Develop scalable identity workflows, lifecycle management, and governance processes. Create authentication and authorization strategies aligned with Zero Trust Architecture (ZTA) principles. Map Okta authentication policies to NIST SP 800-63 assurance levels and federal compliance requirements. Architect and implement SSO, MFA, and provisioning integrations across SaaS, cloud, and on-premises applications. Design and maintain SCIM integrations and API-based provisioning. Drive automation initiatives using Terraform and GitOps pipelines for efficient Okta configuration management. Implement advanced security measures, including phishing-resistant MFA (e.g., FIDO2, Okta FastPass) and passwordless authentication. Ensure compliance with federal security frameworks, including FedRAMP, FISMA, and other industry standards. Develop risk-based access policies, continuous authentication, and session management strategies. Serve as a subject matter expert (SME) for Okta and IAM best practices. Provide technical guidance to junior engineers and cross-functional teams. Collaborate with stakeholders to gather requirements and deliver secure identity solutions. Support audits, logging, monitoring, and compliance reporting using Okta System Logs and event data.

LightFeather is seeking a Senior ServiceNow Platform Engineer with deep expertise in platform upgrades, instance diagnostics, scoped application development, and enterprise integration support. This role requires a well-rounded ServiceNow professional who can ensure the health, performance, and integrity of a large multi-instance environment while collaborating directly with customers, architects, and cross-functional teams. Lead major upgrade cycles Troubleshoot complex platform issues Guide junior developers Serve as a Release Manager when required Platform Upgrades & Environment Management Lead end-to-end execution of ServiceNow platform upgrades and monthly patching cycles Manage instance cloning, including scheduling, post-clone cleanup, and remediation Perform rigorous governance of Skipped Records, recommending whether to return to OOTB or retain customizations Ensure all release activities follow internal Change Request (CR) governance, preventing unauthorized or shadow IT deployments Lead end-to-end execution of ServiceNow platform upgrades and monthly patching cycles Manage instance cloning, including scheduling, post-clone cleanup, and remediation Perform rigorous governance of Skipped Records, recommending whether to return to OOTB or retain customizations Ensure all release activities follow internal Change Request (CR) governance, preventing unauthorized or shadow IT deployments Application Development & Release Engineering Design and implement high-quality solutions using Scoped Applications, ServiceNow Studio, and established platform best practices Support version-controlled deployments leveraging the Application Repository, update sets, CI/CD pipelines, AES, and multi-instance release strategies (Dev → UAT → Prod) Interpret architectural designs and fill in technical gaps through independent critical thinking Design and implement high-quality solutions using Scoped Applications, ServiceNow Studio, and established platform best practices Support version-controlled deployments leveraging the Application Repository, update sets, CI/CD pipelines, AES, and multi-instance release strategies (Dev → UAT → Prod) Interpret architectural designs and fill in technical gaps through independent critical thinking Diagnostics, Troubleshooting & Instance Health Conduct advanced Root Cause Analysis across performance issues, slow database queries, script failures, and systemic degradation Utilize ServiceNow diagnostic utilities including: Script Debugger Background Scripts Log Analytics stats.do Transaction Logs & All Active Transactions Node and performance analysis tools Lead debugging of complex integrations: failed REST/SOAP calls, MID Server outages, OAuth/MFA/Mutual Auth authentication failures Conduct advanced Root Cause Analysis across performance issues, slow database queries, script failures, and systemic degradation Utilize ServiceNow diagnostic utilities including: Script Debugger Background Scripts Log Analytics stats.do Transaction Logs & All Active Transactions Node and performance analysis tools Script Debugger Background Scripts Log Analytics stats.do Transaction Logs & All Active Transactions Node and performance analysis tools Lead debugging of complex integrations: failed REST/SOAP calls, MID Server outages, OAuth/MFA/Mutual Auth authentication failures Cross-Functional Collaboration & Customer Interaction Act as a Release Manager for assigned customers, facilitating discussions and coordinating deployments across customer teams Participate in troubleshooting sessions with scoped app teams and customer developers, helping steer investigation and solutioning Communicate blockers, risks, and needed clarifications clearly to internal leadership and customer stakeholders (non-executive) Act as a Release Manager for assigned customers, facilitating discussions and coordinating deployments across customer teams Participate in troubleshooting sessions with scoped app teams and customer developers, helping steer investigation and solutioning Communicate blockers, risks, and needed clarifications clearly to internal leadership and customer stakeholders (non-executive) Leadership & Soft Skills Mentor junior developers and provide technical direction when necessary Offer platform improvement recommendations to architects and team leadership Communicate proactively, clearly, and professionally in customer-facing environments Mentor junior developers and provide technical direction when necessary Offer platform improvement recommendations to architects and team leadership Communicate proactively, clearly, and professionally in customer-facing environments

LightFeather is seeking a highly skilled Lead ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position. Location: Fully Remote (EST hours) Job Type: Full-time Citizenship: U.S. Citizenship Required Clearance Requirement: Active DHS Public Trust clearance or higher. Responsibilities: Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices. Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal. Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer. Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript. Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors. Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies. Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery. Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions. Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis. Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups. Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover. Required Qualifications and Skills: Active DHS Public Trust clearance or higher. 9+ years of hands-on experience with ServiceNow platform development and administration. ServiceNow Certified System Administrator (CSA). Strong expertise in ServiceNow App Engine and custom application development. Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting. Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs. Proven ability to lead development teams and ensure efficient, high-quality solution delivery. Experience working in Agile environments with tools like Jira or Azure DevOps. Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment. Experience working with Amazon Web Services (AWS). Strong scripting skills in JavaScript, GlideScript, and Flow Designer. Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences. Strong leadership and mentoring skills, with experience managing development teams. Exceptional problem-solving, analytical thinking, and troubleshooting abilities. Excellent stakeholder management, communication, and presentation skills. Conflict resolution expertise to mitigate risks and ensure project success. Preferred: Experience with HR Service Delivery (HRSD) solutions within ServiceNow. Deep expertise in ServiceNow platform architecture and solution design. Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules. Proficiency in designing and implementing complex integrations using Integration Hub and external APIs. Why Join LightFeather? At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.