• Manages/adjusts assigned claims while meeting company standards and quality • Conducts thorough investigations; determines coverage and validity of claims • Interviews and communicates with insured, claimants, and witnesses • Inspects claims sites as required • Assigns external vendors as required • Prepares reports and negotiates settlements within granted authority • Participates in mediation and arbitrations as required • Maintains accurate records based on company standards

• Directly handles business owner liability claims • Analyzes coverage issues under the Business owners coverage form, garagekeepers, hired non-owned auto, auto services and other standard industry forms • Analyzes, investigates, and evaluates new loss notices and claim tenders • Adjusts total auto losses as part of adjusting liability claims • Expeditiously analyzes and positions claim under applicable coverage • Collaborates on setting reserves at appropriate level for claims • Uses good judgment in managing ALAE in claims investigation • Appropriately documents claim files in accordance with established guidelines • Obtains and maintains adjuster licenses, as required

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - High School Diploma - Minimum of 10 years related claims experience - Appropriately licensed and/or certified in all states in which claims are being handled - Knowledge of all team member related functions - Desired: Bachelor's Degree Requirements - Must have a workers compensation claims background including experience handling indemnity and litigation - Minimum of 2 years prior leadership/people management experience in a claims environment required - California Workers Compensation jurisdictional experience - CA Designation required, SIP optional - This role is eligible for fully remote work Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

• Investigate claims issues and provide information to damagers and utility company field technicians • Negotiate settlements with damagers and insurance companies as applicable • Review claim information and request/research additional reference material to complete the claim record • File subrogation packages with insurance companies • Dispute resolution and response to damager objections • Enter data into customized claims systems • Tracks fees, closed and open claims, and other claims information