Role Description The Facilities DATA Project Manager is part of the Facilities Data and Technology Analytics (DATA) team and serves as the project management interface with assigned areas of Software Implementation and management for the purpose of Corporate Facilities strategy development, solution discovery, service management, risk management and relationship cultivation. Reporting to the Director of Facilities DATA, the Project Manager serves as a critical linkage in Facilities Data and Technology Analytics management and business strategy, providing project management support and guidance on technology opportunities, capabilities, and risks, communicating decisions, priorities, and relevant project information to appropriate levels of the organization. - Responsible for identifying and leading new projects and initiatives designed to improve efficiency and/or achieve greater patient and provider experience across Yale New Haven Health System (YNHHS). - Manages complex and broad scale projects from discovery phase through implementation. - Supports Corporate Facilities performance and System strategy through the development of assessments and accompanying strategic analyses. - Must be able to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills. - Works closely with leaders on leveraging data and technology across diverse operational, clinical, regulatory, and financial challenges across organizational and business-entity boundaries. Qualifications - EDUCATION: Bachelor's degree in ITS, Healthcare Administration, Business Administration, Economics or related field preferred. PMP certification preferred. - EXPERIENCE: Five years of experience preferred in healthcare or management consulting. Experience in data analysis and reporting required. Previous project management or leadership experience required. - SPECIAL SKILLS: - Excellent analytical and quantitative skills. - Ability to organize activities and establish priorities. - Excellent verbal and written communication skills. - Ability to navigate across departments and delivery networks to achieve results. - Proficient with computer information systems, data manipulation and reporting, demographics, forecasters, pivot tables, Microsoft Word, Excel, Access and PowerPoint. Requirements - Accountable for the development and effective management of assigned projects. - Busy, fast paced work environment. Individual must be able to meet multiple deadlines and juggle priorities while working 100% remotely. - This position is responsible for managing change in various departments across the health system. Assigned projects are complex in nature. Physical Demand - While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. - They are also required to stand and walk. - They must occasionally lift and/or move up to 25 pounds. - Specific vision abilities require include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - The noise level in the work environment is usually moderate. YNHHS Requisition ID 182109

Role Description The Mobile Service Team (MST) Manager manages and coordinates the 24/7 operations of the mobile service team in accordance with customer service, quoting, billing, employee management, annual budgets, business plans and to achieve required profitability. This position also maintains positive customer relations by providing support related to the products/services of the business unit, while responding to inquiries, problems or complaints that may arise. The FSM analyzes and presents mobile service team data in comparison to established targets and provides direction for the attainment of stated targets. This position can be worked out of Dallas, TX or Remote. What you'll do: - Leadership - Acts as an advocate for external and internal clients, demonstrating accountability and a commitment to excellence to both the external customer and the company. - Projects a positive image in representing the corporation to clients and the community. - Provides innovative solutions to complex issues, influencing others to ensure customer satisfaction is maintained and company standards and profit margins are maximized. - Provides team leadership and mentors, coaches, and empowers others to ensure transaction timelines are met or exceeded. - Provides informal leadership within the business unit, demonstrating integrated thinking when solving problems and implementing continuous improvement practices. - Adapts to change, demonstrating proactive thinking, assertiveness and initiative to identify potential issues/problems before they arise. Assists with the settlement of customer complaints. - Builds relationships with both external and internal clients. - Actively participates as a member of the management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes. - Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports. - Product Related - Ensures customer requirements and expectations are confirmed, documented, and communicated to the appropriate team members. - Initiates the required action for response to customer service requests for work scope/order changes, including the maintenance of order information files, and communicates changes to the appropriate personnel. - Provides a close liaison and informal leadership role with service engineers, operations, logistics, quality and materials. - Manage the event planning and scheduling process according to volume, inventory requirements, technician availability and material availability. - Establishes and implements policies and procedures needed to achieve the business unit's strategic operating goals. - Plans day-to-day operations, assigns manpower, coordinates mobile service team activities, authorizes overtime and controls costs. - Explains pricing, price increases, estimate and invoice changes to customers. - Manages customer expectations with respect to estimate changes, summarizing cost-benefit and qualifying repair development costs to customers. - Produces and maintains measures of performance to graphically display performance related strengths and weaknesses within the mobile service team business unit. - Performs administrative activities necessary for the effective management of the mobile service team, including budget administration, salary administration, employee safety, employee counseling and motivation, organization goals and objectives and planning, organizing, integrating and measuring the work performed within the mobile service team. - Reviews and coordinates all contract/transaction work for the business unit, ensuring both parties adhere to the terms of the contract/agreement. - Prepares, generates and distributes reports, order acknowledgments, estimates and invoices as required. - Compares estimates and invoices, identifies and addresses potential cost overruns as they occur. - Maintains data in the Customer Relationship Management (CRM) or SalesForce.com (SFDC) database. - Manages documents as per company, customer, and regulatory standards and process. - Assures required information is entered into the appropriate computer system (internal and external). - Performs assigned system maintenance to various electronic files. Qualifications - Communicates effectively with customers (both internal and external), demonstrating a strong use of written, verbal, non-verbal, and active listening skills, employing relevant knowledge, skills, and judgment to achieve organizational goals. - Strong planning, organizational, analytical, decision making and problem-solving skills while demonstrating situational awareness. - Strong interpersonal and teamwork skills that include demonstrated experience with negotiation, conflict resolution and customer service. - Experience working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices. - A commitment to professional practice and continuous professional improvement. - Working knowledge of company instructions and export compliance. - Working knowledge of PC’s in the current company operating system environment including the use of Microsoft Office productivity software with the ability to adapt to changes in technology (both hardware and software). - Strong project management skills. - Working knowledge of company instructions, company processes, administrative policies and procedures and export compliance regulations. - Minimum of 5 years of supervisory experience in a service environment. - Minimum of 5 years TFE 731 engine and APU engine experience or knowledge of products/engines/propellers/accessories in the respective business unit and technical skills appropriate to role. - Team leadership skills; ability to lead teams in a matrix environment (without direct reporting responsibility). - Competent working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices. - Experience building strong working relations with customers. - Self-motivated with the ability to motivate others. - Ability to travel to customer locations to establish and/or maintain a good working relationship. - Responsible for observing and reporting any issues or concerns in support of the company-wide quality, environmental and Safety Management System [SMS] policies. - Evaluates and makes recommendations regarding methods and procedures to support the continuous improvement concept within the assigned area. - Carries out additional / special projects as assigned. - High School Diploma or GED is required. - Must be authorized to work in the US. Preferred Characteristics - Working knowledge of Microsoft Office (Word, Excel, Access, PowerPoint). - Working knowledge of production management computer systems. - A&P License strongly preferred. Benefits - Comprehensive Healthcare - 401(k) with 100% company match: up to 5% vested - Paid Time Off starting on day one - Bonus Opportunities - Health & Dependent Care Flexible Spending Accounts - Short & Long Term Disability - Life & AD&D Insurance - Learning & Training opportunities Company Description With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us. It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy), sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

• You will handle tickets coming from L1 support, no direct interaction with end users. Tickets in terms of complexity are mixed. There are both quite simple, there are also those when it is necessary to dig deep into the logs. If you have a desire and ability, there will be more complicated things and less simple ones; • Support will create and manage existing technical configurations needed to make the product work. No prior experience is required for this, we will train.

Role Description We are seeking a Commercial IO Manager to serve as the dedicated commercial owner of IO review and negotiation: partnering with Account Executives (AEs) in client deals, leading an active portfolio of IO improvement projects, and building automated and scalable processes. This is a commercial partnership role, not a legal or support role. You will act as the commercial expert who protects StackAdapt’s interests in real-time deal conversations — giving AEs a specialist partner. This role partners closely with Sales, Legal, Finance, Ad Ops, and Platform, and carries an immediate roadmap with measurable impact from day one. As StackAdapt is a Remote-First company, you will work as part of a highly collaborative remote team. This role is open to candidates located anywhere in Canada or the US. Occasional travel may be required. What you’ll be doing - Own the IO book: - Own end-to-end commercial review, editing, and processing of all Insertion Orders, working from StackAdapt’s IO templates, standard positions, and internally-approved language. - Partner with and advise the AE, and approve or apply approved redline language directly. - Bridge the functions: - Serve as the connective tissue between Sales, Legal, Finance, Ad Ops, and Platform on all IO-related matters — coordinating delivery, payment, and operational requirements and tracking issues to resolution. - Drive the project portfolio: - Lead an active portfolio of IO improvement projects, and contribution to end-to-end IO process streamlining from media plan to campaign launch. - Build the operating model: - Set the standard and guide process for campaign amendments and IO approvals from a revenue perspective, designing repeatable, scalable workflows rather than just executing within them. - Leverage AI: - Use StackAdapt’s AI tooling to accelerate IO review and develop agents and repositories that let AEs handle defined, pre-approved issues independently. Qualifications - Experience in commercial operations, deal desk, or revenue operations in an adtech, media, or SaaS environment. - Familiarity with programmatic advertising concepts, campaign mechanics, and IO structures. - A commercial professional who can read a contract, identify the business implications of a term, and distinguish a reasonable client ask from one that creates real risk. - A clear, confident communicator who can represent StackAdapt’s position credibly. - Process-oriented — capable of designing and owning workflows, not just executing within them. - Able to navigate cross-functional relationships across Sales, Legal, Finance, and Platform without relying on formal authority. - Comfort using AI tools to accelerate commercial and contract workflow is essential. - Comfortable with ambiguity, and energized by a fast-paced environment; strong attention to detail and the ability to own and manage multiple projects end to end. Requirements - The compensation range listed for this role reflects the expected base salary for candidates located in Ontario, Canada. - This range represents base salary only. Depending on the role, candidates may also be eligible for additional compensation such as annual bonuses, commissions, equity awards, and a comprehensive benefits package. - Factors Influencing Final Compensation: - The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate's specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications. - Other business factors, such as organizational needs and budget alignment, may also be considered in the final offer. Benefits - Highly competitive salary - Retirement/401K/Pension Savings globally - Competitive Paid time off packages including birthday's off! - Access to a comprehensive mental health care program - Health benefits from day one of employment - Work from home reimbursements - Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto - Robust training and onboarding program - Coverage and support of personal development initiatives (conferences, courses, books etc) - Access to StackAdapt programmatic courses and certifications to support continuous learning - An awesome parental leave program - A friendly, welcoming, and supportive culture - Our social and team events!