• Build zero-to-one AI product experiences from early concept through prototype, validation, and productionization. • Work with users, product managers, designers, researchers, engineers, and customer-facing teams to identify high-impact opportunities. • Translate ambiguous customer needs and product ideas into clear workflows, interfaces, and technical designs. • Build and improve AI agent development, testing, evaluation, monitoring, and optimization workflows. • Use product data, user feedback, and evaluation results to understand what is working and what needs to improve. • Create clear demos, product notes, technical docs, and recommendations that help teams align and move faster. • Help define the product and technical bar for AI-native experiences at Cresta.

• Design, build, and maintain high-quality features across the Fullstack stack, from UI to API integration • Write clean, well-tested, production-ready code and actively participate in code reviews • Collaborate closely with Product, Design, QA, and Backend teams to deliver cohesive, user-centric features • Contribute to technical decisions around architecture, tooling, and best practices within the team • Take ownership of features end to end, from planning through deployment and monitoring • Integrate AI-powered coding agents and automated LLM-based testing into your daily development cycle • Contribute to building 'AI-First' UI patterns, working alongside the LLM Platform team on generative, prompt-driven interfaces • Stay current with emerging AI-assisted development tools and bring relevant ones back to the team • Break down assigned product requirements into clear, actionable engineering tasks • Deliver work reliably within sprint commitments, flagging blockers or scope changes early • Balance new feature delivery with addressing technical debt in the codebase you work on

Role Description DEPT® is seeking a highly analytical and technical Architect Software Engineer (Adobe - AJO, AEP, RTCDP) to join our forward-deployed architecture squad in North America. Mapped back to our platform-agnostic Data and Martech Crafts, this role is a hands-on architect seat. You will specialize in: - Real-time streaming pipeline tuning - Profile stitching optimization - Database-to-platform ingestion modeling - Automated lifecycle program orchestration You will step directly into complex enterprise environments to: - Audit and optimize identity configurations - Resolve database identity collisions - Re-design streaming pipeline rules to ensure high-accuracy profile matching - Build, test, and stabilize broken multi-channel automated campaigns Qualifications - 10+ years of software engineering or systems architecture experience focusing on data pipeline engineering, customer database modeling, or marketing automation - Deep technical command of ETL pipelines, relational database schemas, real-time trigger mechanics, and destination connectors - Expert, hands-on configuration authority across Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RT-CDP), and Adobe Journey Optimizer (AJO) - Direct development experience utilizing AEP Federated Audience Composition (FAC) or zero-copy strategies with enterprise warehouses (e.g., Snowflake, BigQuery) - Extensive experience configuring schemas, segmentations, and automated campaigns within Marketo Engage and Adobe Campaign (v7/v8) - Ability to collaborate closely with analytics engineers to validate campaign-link attribution and tracking Requirements - Remote position - Travel expected Benefits - Healthcare, Dental, and Vision coverage - 401k plan, plus matching - PTO - Paid Company Holidays - Parental Leave

• Lead complex projects that impact developers across Toast • Participate in code reviews and provide constructive feedback to peers • Troubleshoot, debug, and resolve production issues as they arise • Participate in architectural discussions and influence the technical roadmap • Advocate for best coding practices to raise the bar for you, your team, and the company • Mentor and provide technical guidance to other team members • Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.