• Contribute to the design, development, testing, and maintenance of EMS Graph systems. • Collaborate with senior engineers and technical leads to deliver new features, enhancements, and platform improvements. • Participate in code reviews, applying feedback to continuously improve code quality and engineering practices. • Support the development and maintenance of data pipelines, services, and applications that process large-scale datasets. • Work closely with Engineering, Product, and Data Science teams to build high-quality and scalable solutions. • Troubleshoot application and platform issues, identify root causes, and help implement effective solutions. • Contribute to improving system reliability, performance, and operational excellence. • Follow software development best practices, including testing, version control, and documentation. • Learn and apply modern engineering tools and technologies in a collaborative environment. • Participate in team on-call rotations as knowledge, training, and experience allow.

• Translate business logic into high-quality code, adhering to established standards and best practices • Participate in the definition and implementation of new features and bug fixes • Understand and discuss problems and proposed solutions, always seeking the best technical solution for encountered challenges • Review code delivered by team members • Break down large deliverables into small, cohesive deliverables • Monitor the implemented solution in production, evaluating errors, performance, and availability • Contribute to improvements or new patterns in the Engineering knowledge base

• Set the technical direction for authentication systems • Lead complex initiatives from conception through delivery • Collaborate closely with engineering leadership and product management • Define and own the technical architecture for authentication systems • Mentor and develop senior engineers • Serve as a technical authority for identity protocols • Drive cross-team technical alignment on authentication standards • Represent Grafana Labs at meetups and conferences

• Lead delivery of engineering initiatives supporting BJAK’s UK market expansion. • Translate UK business, regulatory and operational requirements into scalable system designs. • Design backend systems and platform capabilities for new insurance products and workflows. • Build and extend core services to support multi-region, multi-market platform operations. • Define system architecture for integrations with insurers, partners and external APIs in the UK ecosystem. • Ensure platform readiness for compliance, data handling and operational requirements in a new market. • Review architecture and implementation quality to ensure scalability, correctness and reliability. • Work closely with product, operations, QA and DevOps to deliver end-to-end UK expansion initiatives. • Improve system stability through monitoring, incident response, debugging and root cause analysis. • Ensure safe, reliable and controlled production releases for expansion-related systems.