Touted as the "World's Most Popular Cruise Line," Carnival Cruise Line is a publicly held company in the leisure, travel, and tourism industry offering exciting
Personal Vacation Planner Agent
Location
Florida + 3 moreAll locations: Florida | Georgia | Texas | North Carolina
Posted
7 days ago
Salary
0
Seniority
Entry Level
No structured requirement data.
Job Description
Personal Vacation Planner Agent
Carnival Cruise Lines
Location: Miramar United States Job Description: Personal Vacation Planner Agent (Remote) at CARNIVAL CRUISE LINE Skip to main content Menu - Job Alerts - Saved Jobs (0) - Life at Carnival - Our Culture - Early Talent - How We Hire and Grow - The Anchor Land-Based Jobs Keyword / Category Location Select Eleuthera Fort Lauderdale Grand Bahama Long Beach Miami Miramar Work Style Select Hybrid In Office - Miami In Office - Other Location Remote Search Reset Private Destinations Opens in a new window Ship-Based Jobs Opens in a new window Personal Vacation Planner Agent (Remote) Job ID 12931 Location Miramar Date posted 05/13/2026 Work Style Remote Apply Save Job Jump To: - Overview - Success Profile - Responsibilities - Benefits - Culture Company Overview The FUN begins with Personal Vacation Planners! This outbound telephone sales position provides you with a database of guests with whom you will build relationships to drive sales. These warm leads consist of guests actively planning a cruise, past guests, and individuals that have expressed an interest in cruising with Carnival. This is a high-volume, fast-paced sales environment where quotas and metrics must be achieved. Enjoy a flexible schedule after the first year, unlimited earning potential, and a highly-engaging and supportive work environment. If you have a winning personality, a passion for sales, and are motivated by financial success, then we want you to join our team. - Full Time - No travel required, fully remote - Average Salary $80 - $85k Our Culture Essentials What makes a successful PVP team member at Carnival? Check out the top traits we're looking for and see if you have what it takes to become our next star! - Entrepreneurial - Goal Oriented - Competitive - Strong Communicator - Ambitious - Good Listener Responsibilities Job ID 12931 Location Miramar FL Date posted 05/13/2026 Job Summary We're looking for enthusiastic, customer-centric sales professionals to join our upcoming VIRTUAL Personal Vacation Planner (PVP) training class. Only individuals residing in these states will be considered: FL, GA, TX, NC. This position involves selling cruise vacation packages and related products through outbound calls, text messages, emails and social media using Carnival-approved applications. The role requires building rapport with customers to understand their travel needs and generate sales. Responsibilities include managing the Customer Relationship Management (CRM) system, scheduling follow-up appointments, and converting leads into cruise reservations. The ideal candidate must be customer-oriented with a focus on relationship building to encourage repeat business and referrals. The role demands working independently to meet monthly sales and productivity targets. ESSENTIAL FUNCTIONS: - Initiating conversations through calls, texts and approved communication channels to drive sales, acting on leads and/or prospects. - Present cruise products and make travel recommendations. - Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals. - Maintain the Customer Relationship Management (CRM) database and build relationships with new/existing guests to close sales. - Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing. - Perform other job-related functions as assigned. QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES: - Minimum High School Diploma or GED. - Inside / outside field 1 year sales experience with proven sales success. - Experience developing new business and new accounts with a customer service background. - Proficient in Microsoft Office Suite. - Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers through calls, texts, and other Carnival-approved communication channels. - Excellent interpersonal skills. - Superior prospecting, presentation and closing skills. - Comfortable working in an environment requiring achievement of monthly sales targets and goals. - Effective time management, organizational and multi-tasking skills. - Ability to maintain strong working knowledge of cruise products. - Ability to work independently and manage our Customer Relationship Management (CRM) system. - Good problem-solving skills. - Consistent and reliable attendance and punctuality are essential functions of the job. - Must be fluent in English and be able to read, write and articulate in English - For internal interest, one must be in good standing with no verbal, written, or final warning. OTHER: - Shifts: - The training class runs for four (4) consecutive weeks: - Monday through Friday 09:00 AM - 06:00 PM (EST). - Once you've graduated from the training, your schedule will be: - Monday through Thursday, 10:00 AM - 07:00 PM (EST), and Fridays 09:00 AM - 06:00 PM (EST). - Since this is an incentive-driven position, when business needs dictate, PVPs may be required to work the last Saturday of a month. - Internal candidates must have at least six (6) months in their current role, cannot be on a verbal, written or final warning in place. All applicants must advise their Coach/Manager of their interest in applying for the role. - All applicants should fill out the application thoroughly. - Salary: - The starting hourly pay rate for this role is $15/hour for the first 10 pay periods. From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. Average annual earning for this role is $65,000 - $70,000 with high performers earning $100,000+. - Or your State minimum hourly wage if higher Carnival provides comprehensive and innovative benefits to meet your needs, including: - Health Benefits: - Cost-effective medical, dental and vision plans - Employee Assistance Program and other mental health resources - Additional programs include company paid term life insurance and disability coverage - Financial Benefits: - 401(k) plan that includes a company match - Employee Stock Purchase plan - Paid Time Off - Holidays - All full-time employees receive days off for 8 company-wide holidays, plus 2 floating holidays to be taken at the employee's discretion. - Vacation Time - All full-time employees at the manager and below level start with 14 days/year. All employees gain additional vacation time with further tenure. - Sick Time - All full-time employees receive 80 hours of sick time each year. - Other Benefits - Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends - Personal and professional learning and development resources including tuition reimbursement ETHICS & COMPLIANCE: In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. #LI-DN1 #LI- REMOTE # CCL About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf Share - Facebook - X - LinkedIn - Email Employee Benefits - Flexible Work Environment Empowering work-life integration and flexible opportunities for your personal and career success - Wellness Programs Comprehensive employer wellness programs featuring mental health support and fitness options, including an on-site gym - Cruise Benefits An array of qualified complimentary and heavily discounted cruise options for the ultimate dream getaway - Parental Programs Generous parental leave time and adoption assistance programs - Retirement Plan Secure your future with our exceptional Traditional and Roth 401(k) options complemented by valuable company contributions - Employee Stock Purchase Invest in tomorrow with the opportunity to purchase Carnival shares at a discounted rate from their fair market value In addition to the above, we offer PTO and company holidays as well as a variety of medical, dental, and voluntary plans Culture I love working as a Personal Vacation Planner. I get the incredible privilege of helping my guests plan their vacations and create memories they will cherish forever. Every day I get to be part of a supportive and engaging culture. There's nothing like working towards a common goal, achieving success together, and having fun along the way. Victoria Personal Vacation Planner, Dream Chaser Follow us on social media - LinkedIn - Glassdoor - Instagram Be The First To Know Get the latest job openings right in your inbox. First Name Last Name Email Address How did you hear about us?Please selectCareer FairCarnival Career SiteEmailEmployee ReferralGlassdoorGoogle JobsIndeedInstagramLinkedInZipRecruiterOther Customize your alertsSelect a job category from the list of options. Select a location from the list of options. Finally, click "Add" to create your job alert. Job CategorySelect a Job CategoryBenefitsBusiness SupportCasinoCommunicationsCyber SecurityData ManagementEcommerceEntertainmentEnvironmental, Health & SafetyExecutive OfficesFacilities ManagementFinanceFinance & AccountingFinancial Planning & AnalysisFood & Beverage ServicesGlobal Finance & AccountingGlobal TaxGuest ExperienceGuest RelationsHealth ServicesHotelHuman ResourcesInformation Security CISOInformation SystemsInformation TechnologyInfrastructure Engineering EnterpriseLogisticsLoyaltyMarine and TechnicalMarine OperationsMaritimeMarketingOnboard RevenueOperationsPayrollPort and Shore OperationsProcurement & Supply ChainRevenue ManagementRisk AdvisorySalesSecurityShip OperationsSourcing & Supply_ChainSupply ChainTechnical OperationsTechnical, Engineering & MarineTrade MarketingTrade SalesVacation Planner LocationSelect LocationEleuthera, Fort Lauderdale, FloridaGrand Bahama, East Grand Bahama DistrictLong Beach, CaliforniaMiami, FloridaMiramar, Florida Add - Sales, United StatesRemove - Sales, Miramar, Florida, United StatesRemove - Vacation Planner, United StatesRemove - Vacation Planner, Miramar, Florida, United StatesRemove - Remove Upload Your ResumeBy uploading your resume you are not submitting an application for employment.Remove Confirm Email By submitting your information, you acknowledge that you have read our privacy policy (opens in new window) and consent to receive email communication from CARNIVAL CRUISE LINE. 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