• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order • Conduct on-site scheduled planned maintenance visits • Provide diagnosis and repair support for customers and other field personnel • Cultivate and develop positive working relationships with customers, system users, and company personnel • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel • Complete and submit field service reports • Provide training to customers and users on system maintenance • Provide feedback to product quality teams • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation • Provide guidance for various reports including identifying and isolating outstanding problems with the system • Act as a subject expert and resource for training

• Travel to customer site to support our customers to perform preventive maintenance procedures, system level repairs, system installation, and acceptance testing of Teradyne Defense and Aerospace Test Systems (S9100, SpectrumHS, SpectrumBT Tester, High Speed SubSystem, Tempo). • Interface with various support teams within Teradyne to deliver on Teradyne's commitment to our customers • Provide technical support to customers and field teams either on-site or through phone or email • Identify issues that require escalation with the team • Make recommendations to existing product solutions to improve tester up-time and performance. • Participate in cost reduction, productivity improvement programs • Uphold Teradyne and respect customer core values at all times

• Travel to customer site to support our customers to perform preventive maintenance procedures, system level repairs, system installation, and acceptance testing of Teradyne Defense and Aerospace Test Systems (S9100, SpectrumHS, SpectrumBT Tester, High Speed SubSystem, Tempo). • Interface with various support teams within Teradyne to deliver on Teradyne's commitment to our customers • Provide technical support to customers and field teams either on-site or through phone or email • Identify issues that require escalation with the team • Make recommendations to existing product solutions to improve tester up-time and performance. • Participate in cost reduction, productivity improvement programs • Uphold Teradyne and respect customer core values at all times.

• Travel to customer sites to perform service and customer support • Diagnose and correct malfunctions on all equipment • Provide customer training on standard Munters equipment • Provide technical feedback on equipment by submitting detailed field service reports • Communicate professionally with customers in a service-orientated manner both in person, writing and proper phone skills • Promote sales and service on company equipment