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Administrative Support – Financial Aid
Location
United States
Posted
4 days ago
Salary
0
Seniority
Junior
Job Description
Administrative Support – Financial Aid
ECPI University
• Support the Financial Assistance Department with phone calls, email inquiries and tasks as assigned • Assist students with their FAFSA, Entrance Counseling and Master Promissory Note • Process student invoices • Perform a variety of administrative tasks to support the efficient daily operations of the Financial Assistance department • Pitch in to support department initiatives • Work with financial assistance advisors • Updates reports and spreadsheets • Collect students documents and scan to image now • Other duties as assigned
Job Requirements
- High School Diploma required, Bachelor's degree preferred
- 1-3 years of customer service experience in an office setting
- Strong customer service, communication and interpersonal skills
- Enjoy helping others; positive attitude; flexible
- Ability to quickly master new computer applications; strong, accurate data entry skills; attention to detail
- Ability to organize, multitask, prioritize and work under pressure at times, team player
- Good phone etiquette skills and understanding of phone systems
- Ability to use MS Word, Excel and Outlook for basic/moderate level functions
Benefits
- Professional work environment
- Student-centered focus
- Talented and committed co-workers
- Competitive compensation & benefits plan
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