• Drive the full design lifecycle from exploration to implementation • Partner with Product Managers and Engineers for design solutions • Leverage design system for high-fidelity execution • Use data and research to refine products • Contribute to design systems for consistency

• Lead heuristic evaluations of the current CEM platform, documenting usability, accessibility, workflow, and consistency issues across core functional domains, and synthesizing findings into actionable design priorities • Translate qualitative and quantitative research findings into workflow models, interaction patterns, and validated design directions • Help establish, govern, and evolve the CEM design system including branded component variants, interaction patterns, accessibility standards consistently across all design output • Collaborate with the UX Manager and Engineering to contribute new components, patterns, and documentation to the design system as new workflows surface design needs not yet covered by existing standards • Maintain design file hygiene and Figma library alignment ensuring design work is structured to support clean handoff to Engineering and reduce implementation ambiguity • Own end-to-end UX design for high-complexity CEM workflows from initial concept through validated prototype to production-ready specification. • Produce interaction models, annotated wireframes, high-fidelity prototypes, and design specifications sufficient for engineering implementation without loss of design intent • Lead iterative design reviews with Product, Engineering, and senior stakeholders communicating design rationale clearly and incorporating feedback without compromising user experience quality • Operate within a Lean UX model paired closely with engineering through dual-track collaboration: running design discovery ahead of delivery sprints to provide just-in-time designs that are validated before engineering commitment • Define and maintain a clear MVP design scope in partnership with Product Management establishing success metrics that enable a ship-and-measure approach for well-understood, lower-risk features • Contribute to post-delivery UX evaluation using application analytics to assess adoption, identify friction points, and inform the next design iteration • Leverage AI prototyping tools to accelerate design exploration, concept validation, and the generation of design artifacts across the product development lifecycle • Partner with the UX Manager to establish design delivery processes, file organization standards, handoff conventions, and quality gates that support consistent, high-quality output as the team scales • Contribute to the CEM design repository maintaining organized Figma libraries, component documentation, and reusable pattern documentation that reduces redundant design work across the team

• Designs systems and deliverables to deliver innovative and impactful digital UX solution storytelling, under general direction. • Assesses specialized, functional areas to determine strategies for enhancing digital user experience storytelling. • Works with teams to develop presentation and motion graphic media using their complex UX designs and prototypes to share the progress of their work integrating theoretical concepts into practical solutions. • Creates and enhances the user experience of digital products and services storytelling, with a focus on usability, accessibility, and overall user satisfaction. • Utilizes specialized UX design storytelling knowledge and experience to influence strategic decision-making related to the enhancement and optimization of digital user experiences. • Assists in the management of digital UX storytelling projects, ensuring they align with strategic objectives and are completed within the established parameters. • Implements processes to ensure compliance with organizational policies and standards in digital UX design storytelling. • Coaches and mentors junior-level designers to help create intuitive and user-centered digital storytelling experiences.

Role Description - Mid-level designer working part-time for 6 months - Role will assist in priority projects in the HCM area - Will work under the direction of a Lead designer and/or a Design Manager - Design work will require understanding of complex use cases and user flows while applying UX best-practices to create intuitive user experiences - Designer responsibilities: - Build out requirements using DRD's - Plan and track work using Jira while working in 2-week sprints - Provide low to medium design assets as required per project - Works closely with PMs and Development resources to refine designs and solutions - Collaborates with the design team to get all pending work reviewed prior to hand-off - Communicates updates and status frequently to stakeholders and design leadership throughout the sprint Company Description